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Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.

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  1. Add Custom Reporting (or include all applicable fields in the reports that you provide)

    Some of your reports do not include important fields that would be useful for reviewing records. (ie "Packaging Status" report does not include Package Description and Donation Comments, which would be useful to verify that all pertinent information was included when the package was created... another example is on the Data Exchange Page, the "Item/Services Donation Report" does not include a Donation #). I realize that you can't please everyone so maybe adding a custom report feature, allowing users to create reports from all available fields would be the answer. At the very least, please add the above fields to…

    105 votes
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    18 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
  2. Apply Two Payment Methods at Check-Out

    Many of our bidders apply a specific amount of cash and then would like to pay with credit card for the rest. It would be very helpful to be able to apply cash or check amounts to the total and then be able to apply another form of payment like credit card for the remaining balance. This would also allow two bidders to split the cost of an item. Using the way to you suggest to do this then gives inaccurate information on how much items really cost by having to change them to make their payments work. This would…

    101 votes
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    14 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  3. Check Out as Guest

    Currently, guests are required to create an account prior to purchasing tickets or sponsorships via the event website. Benefits of this approach: Accurate tracking of which guests make which purchases, Consolidated reporting and receipts for each purchaser, Ability of guest to return at a later date and purchase additional items, Ability of guest to store credit card number for future use (both for event website purchases as well as event-night checkout via the Control Center). However, the requirement to create an account does create additional friction during the purchase process, and may cause some purchasers to abandon the purchase process.…

    78 votes
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    11 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. have the event website as such that returning donors/bidders do not have to request/create a new account for the new event.

    Since patron information can roll over from a previous event, it would be great if our returning bidders did not have to request and subsequently create a new account year after year.

    60 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Separate sponsorships from donations.

    Separate sponsorships (i.e. table sponsorships) out from the other donations, since they have different functions - for our event, our table sponsors are dealt with much differently than our auction donors. This would be helpful when sending thank you letters and when pulling reports at the end... Also, create a separate Sponsors area under the patrons tab, instead of lumping the sponsors in with the donors.

    55 votes
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    1 comment  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notifications when Bidding Closes

    We want an automatic notification to be able to be sent from RSA to notify bidders just before the bidding window closes. *5 minutes, 10 minutes etc- and you can choose the time frame.

    53 votes
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    1 comment  ·  Bidding  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow manual text messages to be sent out. This way we can communicate more than just auction notifications

    We have used other platforms that allow text messages as well as email communications to be sent from the platform. We can set up manual communication texts (Don't miss out, invites, and other communications) as well as automatic (outbid, bidding closed, etc).

    45 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Donors Covers Cost

    We want an option for donors to cover the cost of their processing fees when they check out.

    42 votes
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    2 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow couples to share a bid number as part of the ticket buying process

    This would eliminate the need to manually assign a primary bidder. There is no need for primary bidders in a couple.

    42 votes
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    4 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Give donors a donation receipt automatically.

    When a person enters an item they should get a receipt they can print out that verifies that the donation was entered. This would serve two purposes. 1) The donor knows the process was successful and 2) They have a receipt to include with the item they donate that serves as a label for the auction staff to know who the item came from and can easily match it up with the online entry. Maybe this is something that would happen after the item is approved? An email could be sent to the donor with the information.

    41 votes
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    2 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change Person to Business or Business to Person Record Type

    It would be nice to have an option to allow a Person's record to be change to a Business record. Right now the only option is to delete the record and then add a new one as a business.

    40 votes
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    4 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow event expenses to be entered

    The homepage of RSA is great. We are obsessed with the Gross Proceeds tile. What would make it even better is if there was way to also input expenses related to putting on the event, like venue cost, entertainment cost, etc. so that you could generate a complete Income Statement out of RSA. That would be a HUGE value.

    38 votes
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    3 comments  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatically Notify Winning Bidders

    Currently, it is up to the auction staff to send out winner notifications and invoices via the Control Center once the auction has ended. This feature would enable the automatic emailing to bidders of invoices with payment instructions.

    38 votes
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    4 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change Name Displayed on Website

    We want to be able to control the name that displays on our event website when people bid.

    37 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow the eCatalog package sort order to be customized

    Currently, the eCatalog sorts packages alphabetically within a category. There should be an option to change the sort order, as there is with the printed catalog.

    36 votes
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    8 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Attending Report with Contact Information

    I want a report that shows patrons who attended regardless of whether they bought anything and their contact information, address and email.

    36 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow the "Welcome" email to be customized like the Invitation email

    The Welcome email should be customizable, just as all other email templates under Patrons > Communications.

    35 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Let users change amount and fair market value of a package after it is won

    There may be instances where the FMV of an item was incorrectly recorded in the database. RSA should allow the FMV of the item to be modified, even after the close of the auction, and the bidder's receipt automatically updated to reflect the correct amount.

    35 votes
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    3 comments  ·  Packages  ·  Flag idea as inappropriate…  ·  Admin →
  19. new event should have option to carry over items and packages

    When purchasing a new event, you are given the option to carry over things like donors, bidders, and item categories from the last event. It would save users a lot of time if you could carry over items and packages as well. You can currently do this manually through the reports but it would make the user experience much easier and more seamless if RSA could do this for you automatically.

    34 votes
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    1 comment  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →
  20. Email Customization

    It would be great if we could allow customers to edit the subject lines of their emails. This is a marketing tool, users may want to customize the messages being sent to patrons.

    34 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
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