General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
463 results found
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Add sort functionality to reports
So often, if I just want to take a quick look at something (without having to export the data) the reports come up in no sensible order. For example, I wanted to check on a package in the Sales Margin report, but the packages are not in any order--not by package number or alpha order--so I have to scan the list to find my item. This is true in many of the reports. Being able to sort by one of the column headings would be much more user-friendly.
29 votes -
Improve viewing of online reports
When viewing on line generated reports you have to scroll all the way to the bottom of the file to scroll to the right/left of the report. Plus the header row is not visible when reading further into the report. Many times I like to just view info before exporting or printing and it is frustrating to scroll to bottom of file when you just want to look to the right or left of spread sheet and I don't want to export the file each time to just read for info.
29 votes -
Customize online donation form
I would like to have more control over what the online donation form includes and the instructions given to donors. Currently it seems easier for me to create a google form to collect the information I need and import the information later. However, since it is something I'm paying for I would like to use what's offered. But because I can't seem to get the information I want, it is requiring me to contact donors individually to ask more specific questions.
29 votes -
Check In Email
It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.
28 votes -
Place Donor Contact Information on RSA Generated Gift Certificates
How are winners supposed to know who to contact when they win an item? It would be very helpful if RSA could give the option to include the donor information on the gift certificate. I'm having to manually go in and add it to all gift certificates, therefore adding that info twice.
28 votes -
support mobile card readers
It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.
28 votes -
Customizable texts and emails
It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.
28 votes -
Allow merged invoices for couples that eBid separately
Currently couples can share a bidder #, but if they want to eBid online as individuals (with their individual email addresses), there is no way to get a merged invoice. This means they need to checkout separately. This makes checkout confusing, because couples checkout with their shared bidder # at the end of the event, and may not realize they have not paid for one spouse's online winnings.
27 votes -
27 votes
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Adding Event Logo
I would like to add my event logo to the showcase.
27 votes -
Make Billing Address Optional When Adding Credit Card
Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!
27 votes -
Video Tutorials
Please add a series of video tutorials would be very helpful in learning how to use ReadySetAuction to its fullest.
27 votes -
Complementary Tickets Online
We would like to be able to sell complementary tickets online.
27 votes -
Offer a bulk patron delete option
Deleting patrons from ReadySetAuction is a tedious process since you must first remove the donor/bidder designation from the record, and then delete the patron record itself. There should be a global delete option in ReadySetAuction where a filter can be set, and any patron who fits that criteria immediately deleted.
26 votes -
Event Website
We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.
26 votes -
Allow users to create a discount code
If you want sponsors to be able to purchase additional tickets with their sponsorships at a discount.
26 votes -
adjust number of seats
We found that many of our sponsors were not able to use all the seats that came with their sponsorship level as originally set up, and sometimes this happened close to the day of the event. In order to know how many seats were still available we needed to free up these unused sponsor seats and found the process to do that was very complex:
we had to create a new sponsorship level with the smaller number of seats; add that to the sponsor's donations; note the names of the guests, then remove them from the original sponsorship; add them…
26 votes -
Offer the option to download donor thank you letters for only donors who have not yet been thanked
Currently, the Donor Thank You Letters file under Printed Materials will download a file of all donors who have given, even if they have already been thanked. There should be an option similar to what is offered for thank you e-mails where a file can be downloaded for only donors who have not yet been thanked.
25 votes -
Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
25 votes -
Bidder accounts could be used to update guest lists
Often sponsors purchasing large ticket amounts may not know the names of all their guests at the time of purchase. It would be great if their bidder account could link to their guest list in the control center so that they could enter guest names and then RSA would create the bidder and add the bidder to the sponsor's guest list. This would cut down on the need for event staff to manually update guest lists.
25 votes
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