General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
488 results found
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Businesses should be able to be bidders
Businesses should be able to be bidders. Currently you're not able to convert a business to a bidder, but donations could be made and purchases made on behalf of a business for the business which should receive its own tax-deduction receipt for any amount over the value of the item.
31 votes -
Make Billing Address Optional When Adding Credit Card
Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!
31 votes -
support mobile card readers
It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.
31 votes -
Show associated package(s) on the Donation Page - Better yet, include links to the package(s)
When viewing a donation record, it would be nice to be able to easily tell what package or packages a donation has been assigned to. Currently, if a donation has been mistakenly assigned to a package and there is no reference to it in the package name or description, there is no way to find what package the donation is assigned to without exporting the Package Status report to Excel and doing a "Find" from within the spreadsheet. You should be able to see what Package the Donation is assigned to from within the Donation Record.
30 votes -
Provide one transaction report for all sales, cash donations, sponsorships, and auction wins.
To be able to look at all event transactions in one place, we have to pull four different reports and merge them together. This takes a while because each reports pulls different columns in different orders. Not convenient or efficient, especially when needing to transfer this data into a donor database like Raisers Edge or Bloomerang. In general more control over reports and the ability to add columns would be ideal.
30 votes -
Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
30 votes -
Add sort functionality to reports
So often, if I just want to take a quick look at something (without having to export the data) the reports come up in no sensible order. For example, I wanted to check on a package in the Sales Margin report, but the packages are not in any order--not by package number or alpha order--so I have to scan the list to find my item. This is true in many of the reports. Being able to sort by one of the column headings would be much more user-friendly.
29 votes -
Check In Email
It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.
29 votes -
Offer the option to download donor thank you letters for only donors who have not yet been thanked
Currently, the Donor Thank You Letters file under Printed Materials will download a file of all donors who have given, even if they have already been thanked. There should be an option similar to what is offered for thank you e-mails where a file can be downloaded for only donors who have not yet been thanked.
29 votes -
Allow users to create a discount code
If you want sponsors to be able to purchase additional tickets with their sponsorships at a discount.
29 votes -
Customizable texts and emails
It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.
28 votes -
Place Donor Contact Information on RSA Generated Gift Certificates
How are winners supposed to know who to contact when they win an item? It would be very helpful if RSA could give the option to include the donor information on the gift certificate. I'm having to manually go in and add it to all gift certificates, therefore adding that info twice.
28 votes -
Event Website
We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.
28 votes -
Allow for a Fair Market Value of $0.00 on a donation item
There are certain circumstances where a donation item should have a $0.00 value. Therefore, we should have the ability to enter this value in instead of settling for $0.01.
Likewise, we should be able to define the FMV which appears in the purchasing bidder's receipt.28 votes -
Modify Packages that have Bids
I want the ability to modify anything on a package even if it already has bids.
28 votes -
Offer a bulk patron delete option
Deleting patrons from ReadySetAuction is a tedious process since you must first remove the donor/bidder designation from the record, and then delete the patron record itself. There should be a global delete option in ReadySetAuction where a filter can be set, and any patron who fits that criteria immediately deleted.
28 votes -
Adding Event Logo
I would like to add my event logo to the showcase.
28 votes -
Bidder accounts could be used to update guest lists
Often sponsors purchasing large ticket amounts may not know the names of all their guests at the time of purchase. It would be great if their bidder account could link to their guest list in the control center so that they could enter guest names and then RSA would create the bidder and add the bidder to the sponsor's guest list. This would cut down on the need for event staff to manually update guest lists.
28 votes -
Complementary Tickets Online
We would like to be able to sell complementary tickets online.
27 votes -
Allow merged invoices for couples that eBid separately
Currently couples can share a bidder #, but if they want to eBid online as individuals (with their individual email addresses), there is no way to get a merged invoice. This means they need to checkout separately. This makes checkout confusing, because couples checkout with their shared bidder # at the end of the event, and may not realize they have not paid for one spouse's online winnings.
27 votes
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