General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
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there was text-to-give
Donors should be able to be solicited and give through text.
29 votes -
Place Donor Contact Information on RSA Generated Gift Certificates
How are winners supposed to know who to contact when they win an item? It would be very helpful if RSA could give the option to include the donor information on the gift certificate. I'm having to manually go in and add it to all gift certificates, therefore adding that info twice.
28 votes -
Adding Event Logo
I would like to add my event logo to the showcase.
27 votes -
Complementary Tickets Online
We would like to be able to sell complementary tickets online.
27 votes -
Offer a bulk patron delete option
Deleting patrons from ReadySetAuction is a tedious process since you must first remove the donor/bidder designation from the record, and then delete the patron record itself. There should be a global delete option in ReadySetAuction where a filter can be set, and any patron who fits that criteria immediately deleted.
26 votes -
adjust number of seats
We found that many of our sponsors were not able to use all the seats that came with their sponsorship level as originally set up, and sometimes this happened close to the day of the event. In order to know how many seats were still available we needed to free up these unused sponsor seats and found the process to do that was very complex:
we had to create a new sponsorship level with the smaller number of seats; add that to the sponsor's donations; note the names of the guests, then remove them from the original sponsorship; add them…
26 votes -
support mobile card readers
It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.
25 votes -
Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
25 votes -
Allow for a Fair Market Value of $0.00 on a donation item
There are certain circumstances where a donation item should have a $0.00 value. Therefore, we should have the ability to enter this value in instead of settling for $0.01.
Likewise, we should be able to define the FMV which appears in the purchasing bidder's receipt.25 votes -
Allow admin to turn off leading bidder names in eCatalog
Some organizations may not want bidder names to show, it would be nice if there was an option to stop any bidder names from showing anywhere in the eCatalog, regardless of the type of package
25 votes -
Bidder accounts could be used to update guest lists
Often sponsors purchasing large ticket amounts may not know the names of all their guests at the time of purchase. It would be great if their bidder account could link to their guest list in the control center so that they could enter guest names and then RSA would create the bidder and add the bidder to the sponsor's guest list. This would cut down on the need for event staff to manually update guest lists.
25 votes -
Modify Packages that have Bids
I want the ability to modify anything on a package even if it already has bids.
25 votes -
Video Tutorials
Please add a series of video tutorials would be very helpful in learning how to use ReadySetAuction to its fullest.
24 votes -
Make Billing Address Optional When Adding Credit Card
Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!
24 votes -
Remove "Received" status as a requirement for Donor Thank You letters.
Right before the auction, it is helpful to see which items I am still waiting for in the report under "Donor Will Provide" Or Arrange to Pick Up" and after the auction, there is no reason I would want to spend the time going back to mark everything as Received, except that my donor letters won't print correctly unless I do that. It took hours of work to go back to each file to change the status, just so the letters would be correct.
24 votes -
Allow merged invoices for couples that eBid separately
Currently couples can share a bidder #, but if they want to eBid online as individuals (with their individual email addresses), there is no way to get a merged invoice. This means they need to checkout separately. This makes checkout confusing, because couples checkout with their shared bidder # at the end of the event, and may not realize they have not paid for one spouse's online winnings.
24 votes -
Allow existing patron/package/donation information to be updated via import
Currently, the import feature in ReadySetAuction only allows for the creation of new records, and does not allow the user to update existing records. For instance, if we needed to bulk update our Patron records with address or phone information, we would need to do so one-by-one.
24 votes -
Event Website
We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.
24 votes -
24 votes
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Include Bidder's Address on Invoices and Receipts
Add the bidder's address to invoices and receipts.
23 votes
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