General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
489 results found
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Removing complementary tickets
I would like to be able to remove complementary tickets without adding a monetary pledge.
31 votes -
Businesses should be able to be bidders
Businesses should be able to be bidders. Currently you're not able to convert a business to a bidder, but donations could be made and purchases made on behalf of a business for the business which should receive its own tax-deduction receipt for any amount over the value of the item.
31 votes -
support mobile card readers
It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.
31 votes -
Show associated package(s) on the Donation Page - Better yet, include links to the package(s)
When viewing a donation record, it would be nice to be able to easily tell what package or packages a donation has been assigned to. Currently, if a donation has been mistakenly assigned to a package and there is no reference to it in the package name or description, there is no way to find what package the donation is assigned to without exporting the Package Status report to Excel and doing a "Find" from within the spreadsheet. You should be able to see what Package the Donation is assigned to from within the Donation Record.
30 votes -
Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
30 votes -
Add win notifications to the text message service
The text message add-on should also notify bidders when they have won an item.
30 votes -
Provide one transaction report for all sales, cash donations, sponsorships, and auction wins.
To be able to look at all event transactions in one place, we have to pull four different reports and merge them together. This takes a while because each reports pulls different columns in different orders. Not convenient or efficient, especially when needing to transfer this data into a donor database like Raisers Edge or Bloomerang. In general more control over reports and the ability to add columns would be ideal.
30 votes -
Video Tutorials
Please add a series of video tutorials would be very helpful in learning how to use ReadySetAuction to its fullest.
30 votes -
Winners of items should get a text to let them know that they won an item. Their credit card should be automatically charged.
We used to use QTego and I loved their system. Winners of items were AUTOMATICALLY checked out and sent a receipt. This stops them from having to "check themselves out" on their phones and makes the entire system a lot easier/more fluid.
29 votes -
Offer the option to download donor thank you letters for only donors who have not yet been thanked
Currently, the Donor Thank You Letters file under Printed Materials will download a file of all donors who have given, even if they have already been thanked. There should be an option similar to what is offered for thank you e-mails where a file can be downloaded for only donors who have not yet been thanked.
29 votes -
Add sort functionality to reports
So often, if I just want to take a quick look at something (without having to export the data) the reports come up in no sensible order. For example, I wanted to check on a package in the Sales Margin report, but the packages are not in any order--not by package number or alpha order--so I have to scan the list to find my item. This is true in many of the reports. Being able to sort by one of the column headings would be much more user-friendly.
29 votes -
Allow users to create a discount code
If you want sponsors to be able to purchase additional tickets with their sponsorships at a discount.
29 votes -
Event Website
We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.
28 votes -
Modify Packages that have Bids
I want the ability to modify anything on a package even if it already has bids.
28 votes -
Bidder accounts could be used to update guest lists
Often sponsors purchasing large ticket amounts may not know the names of all their guests at the time of purchase. It would be great if their bidder account could link to their guest list in the control center so that they could enter guest names and then RSA would create the bidder and add the bidder to the sponsor's guest list. This would cut down on the need for event staff to manually update guest lists.
28 votes -
Offer a bulk patron delete option
Deleting patrons from ReadySetAuction is a tedious process since you must first remove the donor/bidder designation from the record, and then delete the patron record itself. There should be a global delete option in ReadySetAuction where a filter can be set, and any patron who fits that criteria immediately deleted.
28 votes -
Check In Email
It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.
28 votes -
Customizable texts and emails
It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.
28 votes -
Place Donor Contact Information on RSA Generated Gift Certificates
How are winners supposed to know who to contact when they win an item? It would be very helpful if RSA could give the option to include the donor information on the gift certificate. I'm having to manually go in and add it to all gift certificates, therefore adding that info twice.
28 votes -
Allow for a Fair Market Value of $0.00 on a donation item
There are certain circumstances where a donation item should have a $0.00 value. Therefore, we should have the ability to enter this value in instead of settling for $0.01.
Likewise, we should be able to define the FMV which appears in the purchasing bidder's receipt.28 votes
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