With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.

Entering a state is clunky - consider switching to the 2 letter abbreviation. Using the example of KANSAS - if you type in the name it consistently brings up ARKANSAS - everything uses the 2 letter abbreviation which is a LOT faster.

It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.

PUSH NOTIFICATIONS needed for:
- when donations are submitted and then approved or rejected
- when a sponsorship or ticket is bought

These are nice so we don't have to login multiple times a day to see what's going on.

You should be able to customize the printed materials with the organization's logo, custom language, and letter head.

We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.

As Admin, I can then add the person/RSVP to a table and/or 'party'.

The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.

Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.

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There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.

RSA has a default of allowing only 25 admission tickets to be purchase at one time. Increase the number.

It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

I would love for bidders to be able to click next or click previous packages when looking through the auction items, rather than having to go back to the main screen and then scrolling down to where they were.

RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.

We often have a group of buyers who purchase high-dollar items and need a way to include multiple buyer numbers and amounts.
Similarly, an organization may purchase an item from a combination of cash and checks. It would be helpful to break down a payment using multiple payment forms.

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Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?

In the world of virtual events, I want to offer sponsorships of programs and physical items that our ministry needs. People could sponsor all or part of an item.