It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.

Users often have some patrons who pledged money on one date and paid later, but the payment date in DonorPerfect is showing as the pledge date. It would be preferable to have control over whether the date is recorded when pledges vs. when payment is received.

Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.

The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.

Almost all of our sponsors are attendees of our event. When they check out, it would be helpful to be able to see their actual balances, including sponsorships, and not just what they purchased during the auction.

It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.

There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.

Some of our donors give the same item every year. It would be great if there was an easy way to duplicate a donation (or package) from a previous event and then do minor edits as needed. This would be a great time saver.

Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.

I was looking out for a few designs that can be relatable to my logo, but it would be far better if I can actually get to create my own patches with the assistance of some experts who can help me through selecting the most suitable color or size etc. I am specifically looking out for some velcro patches near me as it would also be great to communicate easily.

No one has time to sort through all this text to figure out how to make a payment. This is ridiculous. I will send a paper check.

Enable a report that shows a record of all emails sent. Currently it is very difficult to double check who has received emails or not, unless you click into the history of each individual patron. It's important for accounting purposes that we have a record of the receipts being sent.

This could be done by showing a column for "Receipt Sent?" on the patron list. There is a "Thanked?" column, but we do not always use the Thank You email template for sending receipts to those who made monetary contributions.

Have the ability to export a pre-formatted, visually appealing layout of sponsor logos by sponsorship level for the creation of sponsor recognition boards or other printed materials requiring a visual list of sponsors for recognition.

You should be able to customize the printed materials with the organization's logo, custom language, and letter head.

There is a character limit in the closing message. Each time you add an image that adds to the character limit.

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Entering a state is clunky - consider switching to the 2 letter abbreviation. Using the example of KANSAS - if you type in the name it consistently brings up ARKANSAS - everything uses the 2 letter abbreviation which is a LOT faster.

remove the statement "includes one seat" from the ticket portion - description. if you are utilizing it for a couple or table it is confusing to the patron

We had an unfortunate experience where a typo in the FMV field caused all receipts with that item to have the wrong FMV. As a result, we had to send revised receipts to everyone who had purchased that item (there were many available for purchase). Allow the FMV to be changed at any time in the event there is a typo. Patrons who had already bid on the item could be sent the option to review the change and retract previous bids if they desire.