General Feedback

Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.

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  1. Admission tickets could admit more than 1 person

    With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.

    8 votes
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    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  2. Images Upload JPEG

    Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.

    12 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. 14 votes
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    0 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  4. catalog

    The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.

    13 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customizable texts and emails

    It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.

    6 votes
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    1 comment  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Hybrid Event Registration- offer BOTH Paid and Free Options on same site

    RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.

    3 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multiple Buyers & Multiple Payment forms

    We often have a group of buyers who purchase high-dollar items and need a way to include multiple buyer numbers and amounts.
    Similarly, an organization may purchase an item from a combination of cash and checks. It would be helpful to break down a payment using multiple payment forms.

    1 vote
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  8. วิธีสมัคร Agent LSM99

    LSM99 ทางเข้า https://lsm99s.net/ สมัครสมาชิกเป็นตัวแทน Agent วิธีง่ายๆ แอดไลน์ @LSM99SS มีแอดมินคอยให้คำปรึกษา เรื่องโปรโมชั่นก่อนสมัคร กรอกข้อมูลให้ครบถ้วน ชื่อ บัญชี และ เบอร์โทรติดต่อ ไม่มีการเปิดเผยข้อมูลของลูกค้าใดๆทั้งสิ้น รอรับรหัสยืนยัน สำเร็จ ภาพใน 5 วินาที

    Login lsm99 ได้ที่มุมขวาบน เปลี่ยนรหัสผ่านใหม่ ตั้งค่ารหัสผ่านเอง เลือกโปรโมชั่นที่ชอบ กด ชวนเพื่อน เข้ามาร่วมสนุก รับทันที 30% ของยอดฝากเพื่อนทันที.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. RSA Subscriber via Donor Perfect - no option to launch a new auction without "purchase"

    Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?

    7 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  10. it allowed for sponsorships of physical items

    In the world of virtual events, I want to offer sponsorships of programs and physical items that our ministry needs. People could sponsor all or part of an item.

    1 vote
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    0 comments  ·  Packages  ·  Flag idea as inappropriate…  ·  Admin →
  11. Response email was customizable

    It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

    8 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  12. auction consignments had the option of receiving a percentage of sale price

    Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!

    1 vote
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →
  13. RSA Generated Gift Certificates could be sent directly to winner

    Especially now that many are doing online events, it would be nice to have more editing options for gift certificates and the ability to email them directly to the high bidder (copied to donor) with their receipt.

    Another acceptable option would be to search for selected gift certificates and print/pdf them one at a time.

    7 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Send invoices to defined sponsors

    Would be very helpful if we could invoice our defined sponsorships directly from RSA.

    5 votes
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    0 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  15. We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.

    We would have liked the ability to organize our virtual auction items, instead of the default ABC order.

    Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.

    1 vote
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email notifications sent to staff when when ebidding closes with highest bidder & when bidder pays

    Receive e-mail notifications for bidding, bidding closing, payments received, etc.
    The current functionality requires going to website and checking to see the status.

    4 votes
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    0 comments  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →
  17. A Single Click "Checkout Now" button was available from auction screen

    I believe that there should be a one click checkout option when purchasing items as a "buy it now" option. The process to go back to the Home screen, then My Account, then Pay Invoice, or even locating the $ icon to checkout is VERY confusing and often causes many issues with my patrons. We have been using the system for close to a year now and this is a continued problem.

    If there was a "Checkout Now" or "Complete Checkout" single click button that would alleviate SO MANY headaches for our fundraising team.

    7 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  18. Increase limit for admission ticket options

    Currently, the limit of options for admission tickets is 25. We need a way to add more ticket options than this.

    4 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow bidders to view next package online

    I would love for bidders to be able to click next or click previous packages when looking through the auction items, rather than having to go back to the main screen and then scrolling down to where they were.

    4 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. deposit report

    We need a deposit detail report so we can match the donations or bid payments to the deposits to our bank account to be recorded in our finance software. Are there fees, or are they 1:1 deposits? What was transferred when?

    1 vote
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
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