General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
474 results found
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Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
1 vote -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
1 vote -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
1 vote -
allow customized record matching criteria
Please add a setting where we can test and customize record matching criteria before importing into DonorPerfect. We ended up with over 100 duplicate records after the import.
1 vote -
Ultimate Guide to Printable Dispute Letter Templates-2023
WPS PDF Tool is a must-have with its <a href="https://pdf.wps.com/blog/ultimate-guide-to-printable-dispute-letter-templates-post1875667/">printable credit dispute letter template pdf</a> for effortless credit resolution.
1 vote -
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use.
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use to get that data merged.
3 votes -
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the t
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the top image). I was told that you have to have the additional photos in a web image hosting site to be able to add them to the header. Frustrating additional steps when on the rest of your site things are drop and drag.
3 votes -
different tabs in the control center need to share info with each other
Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.
6 votes -
Allow check-in/check-out without so much typing
We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…
3 votes -
Best moving and packing service providing
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Contact: https://landsandhomes.com/services/movers-and-packers-services/1 vote -
bbulthuis@crossroadslongmont.org
I imported my data to DonorPerfect, which worked very smoothly. But then I exported that data from DonorPerfect to Quickbooks, and discovered that many of the RSA entries had reference numbers longer than 11 characters, which is the max that Quickbooks allows, so I had to fix a bunch before I could finish the import. Please make sure RSA reference numbers are 11 characters or less!
1 vote -
Bid card template that isn't a full sheet of paper
The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.
3 votes -
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.
10 votes -
Sponsors Names and Logos on the event website
It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.
11 votes -
Bidder Numbers
It would be nice if there was an option to allow RSA to automatically assign bidder numbers OR allow the nonprofit to assign bidder numbers. We use numbered paddles at our event and we would like to be able to easily assign those numbers ourselves. Last year this required calling RSA so they could switch something on their end so we could add in the paddles numbers as guests checked in. This year we forgot that minor detail and we discovered that last year's bidder numbers were still in use and we could not manually change or enter the paddle…
5 votes -
Sponsors who are not coming
When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.
3 votes -
Move to App Based Mobile Bidding
Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.
We may have to switch away from RSA if we can't have you build an App architecture.
10 votes -
Ability to add/change fields in Sponsorship area to allow for needed information
We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.
For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.
Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…
2 votes -
Allow ALL patrons to store credit card information without making a purchase
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…
6 votes -
Online Computer And Accessories Store | Global Computers
Hey everyone,
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