General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
479 results found
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eBidding Instructions for Bidders
It would be great to have specific eBidding instructions for bidders on how to register their account and the steps involved in the eBidding process that organizations can include on the Website and/or in the Invitations
1 vote -
Business Name always printed on receipts for business donors
If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.
2 votes -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
1 vote -
Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
1 vote -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
3 votes -
Rolling Donors from one event to the other shouldn't be required
When creating a new event you don't have the option to exclude donors from the previous event. All other options are optional except donors. Please make it optional to roll over donors to a new event instead of required.
3 votes -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
1 vote -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
1 vote -
allow customized record matching criteria
Please add a setting where we can test and customize record matching criteria before importing into DonorPerfect. We ended up with over 100 duplicate records after the import.
1 vote -
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.
13 votes -
different tabs in the control center need to share info with each other
Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.
6 votes -
Ultimate Guide to Printable Dispute Letter Templates-2023
WPS PDF Tool is a must-have with its <a href="https://pdf.wps.com/blog/ultimate-guide-to-printable-dispute-letter-templates-post1875667/">printable credit dispute letter template pdf</a> for effortless credit resolution.
1 vote -
Bid card template that isn't a full sheet of paper
The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.
3 votes -
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use.
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use to get that data merged.
3 votes -
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the t
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the top image). I was told that you have to have the additional photos in a web image hosting site to be able to add them to the header. Frustrating additional steps when on the rest of your site things are drop and drag.
3 votes -
Sponsors Names and Logos on the event website
It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.
11 votes -
Allow check-in/check-out without so much typing
We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…
3 votes -
Best moving and packing service providing
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Contact: https://landsandhomes.com/services/movers-and-packers-services/1 vote -
bbulthuis@crossroadslongmont.org
I imported my data to DonorPerfect, which worked very smoothly. But then I exported that data from DonorPerfect to Quickbooks, and discovered that many of the RSA entries had reference numbers longer than 11 characters, which is the max that Quickbooks allows, so I had to fix a bunch before I could finish the import. Please make sure RSA reference numbers are 11 characters or less!
1 vote -
Move to App Based Mobile Bidding
Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.
We may have to switch away from RSA if we can't have you build an App architecture.
10 votes
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