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Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.

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  1. Create the ability for table purchasers to enter guests names as they fill their tables, beyond the initial purchase of the table

    Our attendees cannot know exactly who all their guests are going to be at the time of purchasing a table, and their inability to subsequently go in to the system and update names created a significant administrative burden in getting these entered, particularly on the night of the event itself.

    4 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  2. Removing complementary tickets

    I would like to be able to remove complementary tickets without adding a monetary pledge.

    27 votes
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  3. Allowing table purchasers to be entered the same way as individual seat purchaser

    Anybody wanting to buy a table had to enter this as a sponsor, which had two adverse consequences: a) it was hard for attendees buying tables to find how to do so on the site (we had to speak with a lot of folks to advise them how to do this); and b) generating reports of attendees was difficult from an administrative perspective, because accessing information about individuals and sponsors have to be done in two different ways. We view individual purchasers and table purchases (other than a true sponsor, such as a corporation) as the same thing.

    1 vote
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  4. Allow patrons to store credit card information without making a purchase (2nd request)

    I am resubmitting a feature request that was created in 2016. This feature was marked "Already Exists" and closed. Although the RSA Support Manager responded (and his response make sense for SPECIFIC conditions), the current implementation of ReadySetAuction does NOT address wholly.

    Here's the original request word-for-word:
    Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having…

    3 votes
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  5. Credit card zip code error messages were more informative

    Under @Event > Check Out Guest (also @Event > Check In Guest) you can add a credit card for a bidder.

    If that bidder has a Canadian zip code, you must enter it with a space, for example, K0H 9Z0 in order for RSA to accept it.
    If a US client happens to have a one-off Canadian bidder, and they are unfamiliar with the format of Canadian zip codes, they may try to enter this as K0H9Z0. This format is not accepted, and you are not able to add the card if you don't know that you need the space.

    3 votes
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  6. Add Shipping as an option to charge winners during checkout

    Allow non-profits to charge winning bidders for shipping costs during check-out

    4 votes
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  7. you could upgrade tickets at no charge

    It would be great if you could upgrade tickets for no charge, and not be required to remove and readd tickets.

    12 votes
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  8. Winners of items should get a text to let them know that they won an item. Their credit card should be automatically charged.

    We used to use QTego and I loved their system. Winners of items were AUTOMATICALLY checked out and sent a receipt. This stops them from having to "check themselves out" on their phones and makes the entire system a lot easier/more fluid.

    7 votes
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  9. Billing address entered when bidder puts credit card on file should populate the patron's ADDRESS and ZIPcode fields if they are blank

    If a patron puts a credit card on file at checkin, we are required to enter billing address and zipcode. That information should populate the Address and Zip fields on patron's record IF they are currently blank. Similarly with email if patron gives email address for receipt, the info should populate the email field on patron record if currently blank.

    18 votes
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  10. Bidders can opt to add a 3% contribution when they do self-checkout.

    At event checkout, many bidders opt to add the 3% contribution when paying by credit card. However, this is not an option when bidders use self-checkout. Bidders should be given the option to add a 3% contribution during self-checkout.

    16 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  11. Identify the PayReady Guests on the Check Out Guests Screen

    On the Check Out Guests screen, the drop-down box shows the list of everyone who owes money. It would be nice to identify which people in that list are already PayReady (have a credit card on file) so that it makes it easier to go to that person and process their credit card. Each name could look something like "Smith, John [1234] (PR)" in the drop-down list.

    Note that this is in lieu of having a mass card processing operation, which has been requested separately

    10 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  12. Check in by Table

    I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.

    10 votes
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  13. Attendees could send a text to an event phone number to be checked in.

    A phone number could be created by RSA on the day of the event that a text can be sent to check-in. If the phone number has been provided by the client beforehand, the bidder can check in with their phone attached to that number. For example text CHECKMEIN to 556569 to check-in and not stand in the check in line!

    32 votes
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    3 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  14. Other Payment - Add Pop Up Box for descriptive detail

    When payment is logged as other during check-out, please give a pop-up box to enter extra details--just like when the check option is chosen and the check # pop up box appears. This will help with reconciliation of payments.

    4 votes
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  15. Check In Messaging remove E-bidding Conditionally

    If I disable E-bidding, even if I have the Complete version of RSA, I want to be able to not have the messaging at check in say "Send eBidding Registration email to Test Last". Because currently I have to uncheck each time.

    4 votes
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  16. Mass Check Out

    Allow us to charge all open invoices with the credit card on file instead of sending invoices.

    25 votes
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  17. People who have purchased additional tickets should be allowed to invite their friends, via text or email, to be their guest for he event.

    Say John Doe buys 5 tickets. There should be an option that allows John to send 4 invites to his intended patrons for them to fill out their accounts if they so desire.

    26 votes
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  18. Enter Zip Code / Postal Code and Auto Populate the City and State

    It would be great to enter in only the zip code and it automatically populate the city and state that matches the zip code. This would make manual check-in of patrons much faster.

    14 votes
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  19. 3% credit card processing fee show up at check-in AND check-out

    It would be a great help to have the 3% processing fee question appear on the Add Credit Card page during check-in and for that info to be copied automatically to the Process Payment page at check-out. This will make check-out much faster, because it will automatically add the 3% processing fee to the current charges, and we won't have to ask our guests twice for this same info that they earlier gave us.

    9 votes
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  20. Allow drink ticket sale with check in

    It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.

    6 votes
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