General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
74 results found
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'Skip this Step' for Names for Tickets Should Not be an Option
When our donors are purchasing tickets and are asked to input names per ticket, there is an unchangeable option for them to 'skip this step'. In order for individuals to enter our venue, it is required to have a full name per ticket. This button should not exist, or at least should have the option to be removed.
4 votes -
Remove lines around sponsor logos on event website
When adding multiple sponsor logos using the table format, it would be nice to remove the lines of the table.
1 vote -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
147 votes -
Make "Special Instructions for Online Purchasers" Optional under Buy Tickets on Website
For events that do not have a sit-down dinner or table assignments there is no need to offer a special instructions section. This makes it confusing for the patron purchasing tickets to an event. It would be nice to have this as an option to add or remove depending on the event.
9 votes -
Allow us to change order of Auction Packages
At least allow them to follow the order of their catalog number.
Just forcing alphabetical order makes it hard to see all the packages especially ones that are not on page 1
4 votes -
Help text within form fields were darker
A sad fact of life is that eyesight changes as we age and we need more contrast to read easily. The help info within form fields is really, REALLY hard to read for me and I'm guessing for many users, so it making it darker would be much appreciated.
3 votes -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
6 votes -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
8 votes -
Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
10 votes -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
6 votes -
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.
17 votes -
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the t
When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the top image). I was told that you have to have the additional photos in a web image hosting site to be able to add them to the header. Frustrating additional steps when on the rest of your site things are drop and drag.
5 votes -
Best moving and packing service providing
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Contact: https://landsandhomes.com/services/movers-and-packers-services/4 votes -
Website Customize Language
We would like to be able to customize the language on the website on the buttons and system text.
12 votes -
Allow ALL patrons to store credit card information without making a purchase
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…
9 votes -
Ability to rename tabs on event website
Currently there's no way to rename the tabs that appear on an event's website. It would be exceptionally useful if users had control over the names of the tabs as some events require different tab names vs. what is available.
7 votes -
There is a character limit in the closing message. Each time you add an image that adds to the character limit. Need this fixed.
There is a character limit in the closing message. Each time you add an image that adds to the character limit.
5 votes -
Offer Free Tickets (RSVPs) Online
We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.
As Admin, I can then add the person/RSVP to a table and/or 'party'.
4 votes -
Allow bidders to view next package online
I would love for bidders to be able to click next or click previous packages when looking through the auction items, rather than having to go back to the main screen and then scrolling down to where they were.
30 votes -
Images Upload JPEG
Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.
19 votes
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