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  1. Choose different From addresses within the Donor thanks email and the bidder thanks email

    In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.

    3 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Last minute "no bid" notification

    It would be nice to have the option to quickly notify our guests of items that have not been bid on yet, or notify them that the auction will be closing soon with a quick text. More people check text messages much quicker than email.

    3 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow manual text messages to be sent out. This way we can communicate more than just auction notifications

    We have used other platforms that allow text messages as well as email communications to be sent from the platform. We can set up manual communication texts (Don't miss out, invites, and other communications) as well as automatic (outbid, bidding closed, etc).

    66 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Generate electronic tickets with the purchase email

    Clients should be able to include e-tickets with a ticket purchase.

    3 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email Customization

    It would be great if we could allow customers to edit the subject lines of their emails. This is a marketing tool, users may want to customize the messages being sent to patrons.

    43 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  6. RSA Integration with Constant Contact for Donor/Bidder Communications

    As a Donor Perfect, RSA and Constant Contact client, I would like to suggest that RSA utilize the email functionality of its partner company, which would then provide the link back to Donor Perfect - and have all of the tracking features and the customization needed for professional management of client communications. Currently, we are using Constant Contact, exporting reports from RSA, formatting for import into DP, and using a separate offline spreadsheet to track communications (eg: click through rates, bounces, etc).

    32 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Automatically Generated Emails after Purchase

    It would be great for Ready Set Auction to send an automatic email when someone buys a ticket or a sponsorship so we are notified. I know we get an email when someone request to create an account, but it would be great to get a similar email to show when someone actually registered.

    34 votes
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    3 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Donor Thanks

    We want to be able to insert custom merge fields, not always use the donor receipt block but customize it to just have amount.

    3 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add ability to turn off automatic emails to bidders & donors

    Donors & Bidders may be receiving a lot of emails regarding the auction and we don't want to burden them. It would be great to have an option to choose which communications get sent out automatically (while still having the option to send them manually under the Actions on Bidders/Donors menus). Having the option to disable the automatic emails would give organizations more control over how they communicate with their donors.

    13 votes
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    1 comment  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mass Thank You for Both Donors and Bidders at once

    We would like a way to email both donors and bidders at once, so in case they are both, they don't get 2 communications.

    6 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Email Preferences

    Allow admin to set email preferences to control which emails they receive (like for event website account creations)

    8 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have a reminder communication template

    Have a reminder communication template to be able to remind bidders to complete registration

    6 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow the "Welcome" email to be customized like the Invitation email

    The Welcome email should be customizable, just as all other email templates under Patrons > Communications.

    41 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add a date to the thank you letters

    Please add a date to the thank you letters.

    6 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create a mobile app

    Make an app for this site.

    9 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove "Received" status as a requirement for Donor Thank You letters.

    Right before the auction, it is helpful to see which items I am still waiting for in the report under "Donor Will Provide" Or Arrange to Pick Up" and after the auction, there is no reason I would want to spend the time going back to mark everything as Received, except that my donor letters won't print correctly unless I do that. It took hours of work to go back to each file to change the status, just so the letters would be correct.

    24 votes
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    1 comment  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Give users ability to customize email templates

    Being able to use the logo or banner for your event within email communications/receipts etc would make the communications that come from ReadySetAuction look much more professional and guests could more quickly identify where the email is coming from.

    37 votes
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    5 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Send a group email to RSVP's

    Ability to send a "know before you go" group email with last minute reminders and information to all RSVP's.

    19 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Include Bidder's Address on Invoices and Receipts

    Add the bidder's address to invoices and receipts.

    23 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Email bounces

    It would be nice if we were alerted when we send an email to a patron/bidder and it bounces.

    1 vote
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
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