General Feedback

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  1. Quick Method to Sell Sponsorships and RSVP

    Selling a sponsorship and recording an RSVP for the sale is currently a two step process. Record the sponsorship sale (as a donation under the Donations tab), then record the RSVP (under the RSVPs tab). This process could be streamlined to behave more like ticket sales, by adding a "Sell Sponsorships & RSVP" button to the Patrons > RSVPs tab.

    23 votes
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    3 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Make it easier to navigate in Manage Donors or Manage Patrons

    When in Manage Donations or Manage Bidders, when there are multiple pages, it is frustrating to be working on a donation on page 3, for example, then when I click on return to manage donations, I am returned all the way back to page 1, rather than the page I was working on. Also, when there are multiple pages, not all the page numbers are displayed in the selection section at the top. The display may show pages 1,2,3,4,5..........10,11,12. So if I want to go to page 6, I first have to go to page 5, then click forward to…

    23 votes
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    4 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Improve viewing of online reports

    When viewing on line generated reports you have to scroll all the way to the bottom of the file to scroll to the right/left of the report. Plus the header row is not visible when reading further into the report. Many times I like to just view info before exporting or printing and it is frustrating to scroll to bottom of file when you just want to look to the right or left of spread sheet and I don't want to export the file each time to just read for info.

    23 votes
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    2 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Allow for Full Exporting of Tables

    It would be nice to be able to export an entire table (such as ALL fields in Bidders) rather than having to export two or three of your reports and have to merge query them together in an Access table. Please give full functionality to background tables to those who know what they want to do that you haven't though of yet.

    23 votes
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    2 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Allow users to create a discount code

    If you want sponsors to be able to purchase additional tickets with their sponsorships at a discount.

    23 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Allow Donors to pay by e-Check when they purchase tickets or sponsorships online.

    Currently you can only buy tickets online with a credit card. Should be able to use Electronic Check.

    23 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  7. DPO integration should allow for more specific gift codings

    Because sponsorships/monetary pledges/in-kind donations often need to be tracked separately within DonorPerfect, it would be great if the DonorPerfect Transfer screen gave you the option to set codes separately for these different categories of gift transactions. This way you could give one sub-solicitation code to sponsorships, a different one to in-kind gifts, etc.

    23 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Donation receipts were created for donations

    It would be extremely helpful if donation receipts were created for items that were donated.

    Ultimately, just adding the donations category to the consolidated winnings receipts would be exactly what I would like to see.

    Similar to how it looks for the Bidder Thank You Letter.

    It was a very cumbersome process to use the bidder thank you letter to get what I needed to thank anyone who donated, purchased/won items and paid. It would have been much easier to just print out all of the consolidated receipts and send those to anyone who needed them.

    23 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. drill down in summary reports

    When I run a summary report (of sponsorship sales, as an example) it shows that I have a certain number of sales of each sponsorship level. Please could you make it so that I can click on that number and see a drill-down of the individual sales?

    23 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Customizable texts and emails

    It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.

    23 votes
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    2 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Allow patrons more account options

    Allow guests who have registered and paid for their tickets to be able to manage their meal choices, people in their party & other details. This would make having table hosts much easier. Right now when someone buys 10 seats (1 table) they have to enter the information about the guests right away. They can leave this section blank, but then they need to take the additional steps of letting a staff person know the information about their table guests and we have to enter the information. It would be much more user friendly for our patrons to be able…

    22 votes
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    4 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allow Admins to change staff contact information

    Currently, Administrators are unable to change the name/e-mail address of a staff member after they have registered. This can cause problems when there is staff turnover and/or inadvertent errors entered into the database.

    22 votes
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    1 comment  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Check In Email

    It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.

    22 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Include event access code in staff invitation email

    Include event access code in staff invitation email to prevent having to send a separate email to the new user that includes the code.

    22 votes
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    0 comments  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Check in by Table

    I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.

    22 votes
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    1 comment  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Allow Admin users to setup/start New Events

    Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.

    22 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Winners of items should get a text to let them know that they won an item. Their credit card should be automatically charged.

    We used to use QTego and I loved their system. Winners of items were AUTOMATICALLY checked out and sent a receipt. This stops them from having to "check themselves out" on their phones and makes the entire system a lot easier/more fluid.

    22 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Bidders and/or Donors from previous events were marked.

    When you bring people over from the previous event, it would be great to have a way that people are marked so they can be filtered to be sent a separate communication from everyone else.

    22 votes
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    1 comment  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Customizable reports

    We should be able to customize reports and then be able to email them. The report should be able to pull up a company that donated items (single or multiple items, or everything they donated) and then pull all the bidders information. I would like to garner more information from bidders: name, COMPANY NAME, address, phone, email. We should be able to produce this report to each supplier. Our people want to contact all the people that bid on their items and they want to see what our bidding is. All of this information is in the system we just…

    22 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add Analytics for tracking site traffic

    Capture the number of site visitors. This is important to potential donors as they want their contribution to get a lot of publicity and would allow us to communicate results back to our donors.

    21 votes
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    3 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →

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