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  1. Removing complementary tickets

    I would like to be able to remove complementary tickets without adding a monetary pledge.

    21 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Shipping as an option to charge winners during checkout

    Allow non-profits to charge winning bidders for shipping costs during check-out

    4 votes
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  3. you could upgrade tickets at no charge

    It would be great if you could upgrade tickets for no charge, and not be required to remove and readd tickets.

    12 votes
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  4. Winners of items should get a text to let them know that they won an item. Their credit card should be automatically charged.

    We used to use QTego and I loved their system. Winners of items were AUTOMATICALLY checked out and sent a receipt. This stops them from having to "check themselves out" on their phones and makes the entire system a lot easier/more fluid.

    5 votes
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  5. Billing address entered when bidder puts credit card on file should populate the patron's ADDRESS and ZIPcode fields if they are blank

    If a patron puts a credit card on file at checkin, we are required to enter billing address and zipcode. That information should populate the Address and Zip fields on patron's record IF they are currently blank. Similarly with email if patron gives email address for receipt, the info should populate the email field on patron record if currently blank.

    12 votes
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  6. Bidders can opt to add a 3% contribution when they do self-checkout.

    At event checkout, many bidders opt to add the 3% contribution when paying by credit card. However, this is not an option when bidders use self-checkout. Bidders should be given the option to add a 3% contribution during self-checkout.

    10 votes
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  7. Identify the PayReady Guests on the Check Out Guests Screen

    On the Check Out Guests screen, the drop-down box shows the list of everyone who owes money. It would be nice to identify which people in that list are already PayReady (have a credit card on file) so that it makes it easier to go to that person and process their credit card. Each name could look something like "Smith, John [1234] (PR)" in the drop-down list.

    Note that this is in lieu of having a mass card processing operation, which has been requested separately

    5 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  8. Attendees could send a text to an event phone number to be checked in.

    A phone number could be created by RSA on the day of the event that a text can be sent to check-in. If the phone number has been provided by the client beforehand, the bidder can check in with their phone attached to that number. For example text CHECKMEIN to 556569 to check-in and not stand in the check in line!

    27 votes
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    3 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  9. Check in by Table

    I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.

    4 votes
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  10. Other Payment - Add Pop Up Box for descriptive detail

    When payment is logged as other during check-out, please give a pop-up box to enter extra details--just like when the check option is chosen and the check # pop up box appears. This will help with reconciliation of payments.

    4 votes
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  11. Check In Messaging remove E-bidding Conditionally

    If I disable E-bidding, even if I have the Complete version of RSA, I want to be able to not have the messaging at check in say "Send eBidding Registration email to Test Last". Because currently I have to uncheck each time.

    4 votes
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  12. Mass Check Out

    Allow us to charge all open invoices with the credit card on file instead of sending invoices.

    22 votes
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  13. People who have purchased additional tickets should be allowed to invite their friends, via text or email, to be their guest for he event.

    Say John Doe buys 5 tickets. There should be an option that allows John to send 4 invites to his intended patrons for them to fill out their accounts if they so desire.

    23 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  14. Enter Zip Code / Postal Code and Auto Populate the City and State

    It would be great to enter in only the zip code and it automatically populate the city and state that matches the zip code. This would make manual check-in of patrons much faster.

    11 votes
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  15. Allow drink ticket sale with check in

    It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.

    6 votes
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    0 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  16. Apply Two Payment Methods at Check-Out

    Many of our bidders apply a specific amount of cash and then would like to pay with credit card for the rest. It would be very helpful to be able to apply cash or check amounts to the total and then be able to apply another form of payment like credit card for the remaining balance. This would also allow two bidders to split the cost of an item. Using the way to you suggest to do this then gives inaccurate information on how much items really cost by having to change them to make their payments work. This would…

    101 votes
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    14 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  17. Check In Email

    It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.

    15 votes
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  18. Add flag next to bidder's name indicating whether a credit card is on file or not.

    Add a flag next to a bidders name indicating whether or not they have a credit card on file when entering bidder numbers in the "Record Sales" function during the event. This would allow the recorder to know if they have a card on file or not.

    19 votes
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  19. Option to update credit card expiration date

    Allow update of credit card expiration date. I have a patron with same credit card number, but I can't run it because exp date has been updated and system won't allow me to add a new payment method because card # is exactly the same.

    13 votes
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    2 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add win notifications to the text message service

    The text message add-on should also notify bidders when they have won an item.

    9 votes
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