General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
489 results found
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Email Customization
It would be great if we could allow customers to edit the subject lines of their emails. This is a marketing tool, users may want to customize the messages being sent to patrons.
61 votes -
new event should have option to carry over items and packages
When purchasing a new event, you are given the option to carry over things like donors, bidders, and item categories from the last event. It would save users a lot of time if you could carry over items and packages as well. You can currently do this manually through the reports but it would make the user experience much easier and more seamless if RSA could do this for you automatically.
43 votes -
raffle sales recorded by patron
It would make entering raffle sales easier and faster for some organizations if you could enter them by bidder, instead of by package. If you could bring up a bidder, then enter all raffle sales needed under that patron, and then move on the the next patron, this would simplify the process.
4 votes -
Add ability to turn off automatic emails to bidders & donors
Donors & Bidders may be receiving a lot of emails regarding the auction and we don't want to burden them. It would be great to have an option to choose which communications get sent out automatically (while still having the option to send them manually under the Actions on Bidders/Donors menus). Having the option to disable the automatic emails would give organizations more control over how they communicate with their donors.
14 votes -
copy ticket prices and sponsorship levels
Allow users to copy ticket prices and sponsorship levels from a past event into a new event. This could happen either when the event gets created (like selecting to roll over bidders) or later on from the Setup tab itself, but it would save users time if they didn't have to re-enter these options which may very likely be the same year after year.
19 votes -
you add a report that would give payment methods with gift details.
There should be a report that gives details about gifts with Payment Methods, that would be importable into DonorPerfect.
9 votes -
Enter Zip Code / Postal Code and Auto Populate the City and State
It would be great to enter in only the zip code and it automatically populate the city and state that matches the zip code. This would make manual check-in of patrons much faster.
17 votes -
Error message were easier to interpret.
Error messages could possibly be improved by highlighting the solution in bright yellow, if it is something in plain language like "Please reload and try again", or even a link to click to solve the problem. More details of the problem could still be included outside the highlighted part or in a "read more" link, but volunteers in the moment don't want to read about the problem, only make the problem go away instantly. For example, in @Event > Create Invoices > bidder number.
13 votes -
HTML documents should match RTF documents
Under Items > Printed Materials, the "Bid/Purchase Sheets (full descriptions, with prefilled increments)" and "Bid/Purchase Sheets (no descriptions, with prefilled increments)" RTF and HTML versions of these documents do not match. Users should get the same document regardless of how they print it.
1 vote -
3% credit card processing fee show up at check-in AND check-out
It would be a great help to have the 3% processing fee question appear on the Add Credit Card page during check-in and for that info to be copied automatically to the Process Payment page at check-out. This will make check-out much faster, because it will automatically add the 3% processing fee to the current charges, and we won't have to ask our guests twice for this same info that they earlier gave us.
13 votes -
Create a report of total spent by table
This would allow us to tell a table sponsor who requests it, how much total money his/her table spent/donated for/at the event.
4 votes -
Allow the option to mark all donations as "received" in one bulk action
It would be nice if we could mark all donations as received all at the same time. Currently, you must go into each donation, one at a time and mark that it was received and enter the date it was received.
10 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Pull all gifts in the DonorPerfect Gifts report regardless of status
Gifts should be able to show on the report so they can be imported into DonorPerfect. There might also need to have an alert pop-up or something that says that some of the gifts in the export may not have been received, do you want to export all the gifts anyway?
7 votes -
Count Down Timer for Auction Items
We generally close our silent auction all at once, about midway through our live auction. While our MC and auctioneer announce it, it would probably add to the spending frenzy if we had some sort of count-down timer indicating time left.
5 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Next Donation or Package button
When scrolling through donations and packages it would be nice to be able to move to the next donation or package without having to go back to the master list
17 votes -
Allow admin to turn off leading bidder names in eCatalog
Some organizations may not want bidder names to show, it would be nice if there was an option to stop any bidder names from showing anywhere in the eCatalog, regardless of the type of package
25 votes -
Allow drink ticket sale with check in
It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.
6 votes -
Prevent bidders without tickets from checking in
Some organizations do not want to allow bidders to check in until they have purchased a ticket, it would be great if there was a setting to control this. Maybe under Admin > Event Settings there could be a check box to require that patrons have a ticket or a party on file before their check in can be completed.
10 votes
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