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admins could receive a bcc email for all purchases instead of just on bids
Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.3 votes
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Email notifications sent to staff when when ebidding closes with highest bidder & when bidder pays
Receive e-mail notifications for bidding, bidding closing, payments received, etc.
The current functionality requires going to website and checking to see the status.13 votes
More Ways to Reorder Sponsorship Entries
It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!1 vote
More Ways to Reorder Sponsorship Entries
It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!3 votes
Event Website Address Field Showed All Characters
It would be very helpful if the field where the event address is created would be long enough to show all the entire URL. Especially since it is unable to be changed once submitted. If the field is not able to be enlarged then at least the ability to scroll to the end of the entry would be a huge help! Thanks!1 vote
Have option to require mobile phone
Have the option to require mobile phone20 votes
Payment Method Field
The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.15 votes
Data could be transferred more than once prior to event.
Because we have to true up our books monthly, it would be helpful if multiple dumps of new event data into donor perfect could occur prior to the event being locked.5 votes
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors. Currently anyone who registered but did not bid or donate who might be a new constituent. The ability to move them either into DP or ConstantContact.3 votes
Add import/export id to DPO Integration Views
Currently the Import/Export ID field is not included in the export file when you export by going to DonorPerfect Transfer > Preview Records > Export (csv). This is inconsistent with our other exports/report when you go to Reports > DonorPerfect Reports > Winnings > Export (csv). Displaying the donor id in the integration screen would give users a chance to double check that data is going to the correct place and make any last minute changes needed before pushing the data to DonorPerfect.17 votes
The DonorPerfect Data Transfer Preview Report included Donor IDs!
For many reasons we did not wish to use the automatic data transfer between RSA and DP and therefore had to download reports and manually upload them to DP. If this data transfer preview report had included a donor ID field, this would've made the data transfer SO much faster.1 vote
The trial database time span is too short.
The trial database time span is too short for trying to train our volunteer groups. My suggestion would be to make it 30 days. These days most people are wearing so many hats in their job(s) it's difficult to keep up.7 votes
we were able to batch process all credit card sales post event rather than one guest at a time
Processing all sales in a batch post-event9 votes
We could create shorter links for the RSA Event Website
Event Settings>Event Details: provide the ability to create a bit.ly/shorter link for the website URL that can be used for publication, social media, texting, and emails.33 votes
new event should have option to carry over items and packages
When purchasing a new event, you are given the option to carry over things like donors, bidders, and item categories from the last event. It would save users a lot of time if you could carry over items and packages as well. You can currently do this manually through the reports but it would make the user experience much easier and more seamless if RSA could do this for you automatically.43 votes
DPO Integration should have a field that notes the difference in Donation versus Sponsorship
Currently the new DPO Integration feature does allow a lot more ease regarding importing information from RSA to DPO. Unfortunately it still lacks separation regarding sponsorship and donation information. I suggest there be a text field added to both DPO and RSA that could auto-fill what type of gift it is.1 vote
Make Emails to Admins More Informative
The emails that admins receive when bidder accounts are created are all the same whether their event is public or private, this causes confusion for organizations with public events that don't need to "approve" the bidder accounts. It would be great if the language could be more specific, depending on whether the event site was private or public to say either "you must approve a requested bidder account", or "an account has been created an you don't need to take any action at this time."10 votes
Include event access code in staff invitation email
Include event access code in staff invitation email to prevent having to send a separate email to the new user that includes the code.22 votes
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