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518 results found

  1. Notifications when Bidding Closes

    We want an automatic notification to be able to be sent from RSA to notify bidders just before the bidding window closes. *5 minutes, 10 minutes etc- and you can choose the time frame.

    78 votes
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    3 comments  ·  Bidding  ·  Admin →
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  2. Mass Change Package Value

    I want to be able to in a mass way change all my package values to a certain selection.

    7 votes
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    0 comments  ·  Packages  ·  Admin →
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  3. Bidder Numbers

    On the event website when people buy sponsorships they can choose to leave the guest name blank, when they do that, we want the system to automatically create bidder numbers for that guest- saying something like Guest of 1 (Last Name).

    10 votes
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  4. Event Website

    We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.

    27 votes
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  5. Registration for New Staff

    I believe when someone is registering to be a staff member, there should be an easier way to access "forgot password", then having to leave the registration email.

    9 votes
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  6. Changing Admin Access Easier Process

    I think it should be an easier process for changing admin access. Especially if they have to create a new staff member to change the admin access to.

    1 vote
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    0 comments  ·  Admin & Staff  ·  Admin →
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  7. Change Name Displayed on Website

    We want to be able to control the name that displays on our event website when people bid.

    37 votes
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  8. You could register a Bidder from the Control Center, and not allow a Bidder that isn't registered to check in.

    When checking in, if you could register and check-in a client in one go, that would stream-line check-in at the event. It could also give an Admin the ability to register clients manually from the Control Center.

    11 votes
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    0 comments  ·  Patrons  ·  Admin →
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  9. Notifications removal setting

    When people sign in to their account- if the package you are using doesn't have online bidding to remove the option to notify the customer when they are outbid through email.

    3 votes
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  10. Mass Check Out

    Allow us to charge all open invoices with the credit card on file instead of sending invoices.

    33 votes
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  11. Allow defined sponsorship sales to be charged from RSA

    Defined sponsorships currently can't be sold through RSA, you have to charge the donor directly in your payment processing system, and then mark the payment as received in RSA. It would be great if this could just be added to their invoice and charged directly through RSA like other items (assuming the SafeSave payment processing gateway is being used).

    45 votes
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    1 comment  ·  Donations  ·  Admin →
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  12. Attendees could send a text to an event phone number to be checked in.

    A phone number could be created by RSA on the day of the event that a text can be sent to check-in. If the phone number has been provided by the client beforehand, the bidder can check in with their phone attached to that number. For example text CHECKMEIN to 556569 to check-in and not stand in the check in line!

    44 votes
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  13. "SOLD" Sponsorship Indications

    It would be good to have a purchased sponsorship show up on the sponsorship list as "SOLD" so others can see there is activity in this area. Merely removing the purchased item from the list doesn't help promote interest.

    8 votes
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    0 comments  ·  Donations  ·  Admin →
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  14. on the website, client information was captured if they don't make a payment.

    There could be a way to capture information for people that fill out what they want to purchase but don't make a payment on the website.

    1 vote
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    0 comments  ·  Event Website  ·  Admin →
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  15. RSA Integration with Constant Contact for Donor/Bidder Communications

    As a Donor Perfect, RSA and Constant Contact client, I would like to suggest that RSA utilize the email functionality of its partner company, which would then provide the link back to Donor Perfect - and have all of the tracking features and the customization needed for professional management of client communications. Currently, we are using Constant Contact, exporting reports from RSA, formatting for import into DP, and using a separate offline spreadsheet to track communications (eg: click through rates, bounces, etc).

    41 votes
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  16. Allow button customization

    The Event Website has standard buttons for "Buy Tickets" and "Buy Sponsorships" etc, but this doesn't always fit every organization's needs, it would be great if users could add to the text to say, for example "Buy Sponsorships and Tables of 8"

    52 votes
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  17. Add ability to carry over donors with donations

    Currently, you can export a list of donations from one event, and the list includes donor names, but when you import that same list into a new event, it doesn't bring in the donor names. This is because donor name is not a static field but if there was a way to carry the names over this would reduce the time needed for setting up the new auction, because right now users have to go one by one and edit each donation to connect it to a donor and that is time consuming.

    7 votes
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    0 comments  ·  Donations  ·  Admin →
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  18. Email Customization

    It would be great if we could allow customers to edit the subject lines of their emails. This is a marketing tool, users may want to customize the messages being sent to patrons.

    61 votes
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  19. new event should have option to carry over items and packages

    When purchasing a new event, you are given the option to carry over things like donors, bidders, and item categories from the last event. It would save users a lot of time if you could carry over items and packages as well. You can currently do this manually through the reports but it would make the user experience much easier and more seamless if RSA could do this for you automatically.

    43 votes
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  20. raffle sales recorded by patron

    It would make entering raffle sales easier and faster for some organizations if you could enter them by bidder, instead of by package. If you could bring up a bidder, then enter all raffle sales needed under that patron, and then move on the the next patron, this would simplify the process.

    4 votes
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    0 comments  ·  Packages  ·  Admin →
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