General Feedback

Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Admission tickets could admit more than 1 person

    With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  2. Response email was customizable

    It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hybrid Event Registration- offer BOTH Paid and Free Options on same site

    RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  4. RSA Subscriber via Donor Perfect - no option to launch a new auction without "purchase"

    Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  5. We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.

    We would have liked the ability to organize our virtual auction items, instead of the default ABC order.

    Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  6. Increase limit for admission ticket options

    Currently, the limit of options for admission tickets is 25. We need a way to add more ticket options than this.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  7. Direct Integration With Web Streaming Platforms

    With the increasing prevalence and need for online only events, it would be beneficial for ReadySetAuction to have direct integrations with online streaming video platforms that are commonly used for online events. The ability to better host online only events that utilize video streaming would be invaluable for users.

    33 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tickets to Bid

    We would like to be able to make ticket or sponsorship purchase mandatory in order to bid.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to add countries into the Account Sign up page

    We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  10. multiple events could be open at the same time

    In this virtual world, with many organizations doing multiple online events, it would be great if we could have more than one auction open at the same time so that we could accept donations for one future event while the current event was still happening. It would also be useful if we had extra items that had not been packaged, if we could carry those over into the next upcoming event.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  11. Several suggestions follow . . .

    -The actual logo of our sponsors could be on our event website.
    -We could see live bidding updates as they happen
    -We could sell raffle tickets
    -Payment by credit card/paypal can be set to required in the settings
    -Titles for patrons/donors need to be expanded to Mr. & Mrs. Also, need to include religious titles such as Sister, Father, Brother, Reverand, etc.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  12. you had currency options within the Ready Set Auction set-up

    We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  13. Event Date Range

    I would like to be able to put in a range for my event date so that on my event website it reflects correctly.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  14. You should be able to highlight and copy category descriptions on past events

    Currently, if an event has become read only, you cannot copy the descriptions for any of the categories found in setup. You should be able to copy them to paste into another event. There isn't a report that shows the descriptions listed very easily.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to Edit Locked Items

    I would like the ability to edit locked items such as packages, sponsorships, tickets etc. without having to remove them from a patrons record.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auctions could be continuous, every week or two, with silent and eBidding opening and closing on a regular basis.

    It would be great to have the ability to electronically manage ongoing auctions, where people can bid on packages (silent via Forms/Emails as well as eBidding) almost all the time. Packages can be checked to see if they are still available (vs sold at the prior week's auction) and submit their bid. The current RSA software requires the opening and closing/locking of auctions throughout the year, making it cumbersome to manage.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  17. Complementary Tickets Online

    We would like to be able to sell complementary tickets online.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow Admin users to setup/start New Events

    Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  19. Longer field needed for sponsorship level names

    When entering the names of sponsorship levels we found that we run out of space and have to truncate or abbreviate them. Ideally, we'd like a longer field.
    Another aspect of this is that it is frustrating to be presented with a box on the screen that is significantly longer than the actual length of the field that can be entered. Please could you match the width of the box to the actual underlying field?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  20. Under the Donate Auction Item, have the ability to change the wording/options

    If a donor of an item choose "Item Delivery" on an organization's website, the wording is currently "I will deliver" which might be confusing to some donors. It would be better to adjust that wording so that it's better understood they can mail the item in.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base