As a Donor Perfect, RSA and Constant Contact client, I would like to suggest that RSA utilize the email functionality of its partner company, which would then provide the link back to Donor Perfect - and have all of the tracking features and the customization needed for professional management of client communications. Currently, we are using Constant Contact, exporting reports from RSA, formatting for import into DP, and using a separate offline spreadsheet to track communications (eg: click through rates, bounces, etc).