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487 results found

  1. different tabs in the control center need to share info with each other

    Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.

    6 votes
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    0 comments  ·  Patrons  ·  Admin →
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  2. Allow check-in/check-out without so much typing

    We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…

    6 votes
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  3. Best moving and packing service providing

    Our moving and packing service is committed to providing you with the best possible experience during your relocation. Our team of skilled professionals will carefully pack your belongings using high-quality materials to ensure their safety during transport. We offer flexible scheduling options to accommodate your needs and work efficiently to minimize downtime. With our comprehensive services, you can relax and trust that your move will be hassle-free. We pride ourselves on our exceptional customer service and strive to exceed your expectations every step of the way. Choose us for a stress-free moving experience
    Contact: https://landsandhomes.com/services/movers-and-packers-services/

    1 vote
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  4. [email protected]

    I imported my data to DonorPerfect, which worked very smoothly. But then I exported that data from DonorPerfect to Quickbooks, and discovered that many of the RSA entries had reference numbers longer than 11 characters, which is the max that Quickbooks allows, so I had to fix a bunch before I could finish the import. Please make sure RSA reference numbers are 11 characters or less!

    1 vote
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    0 comments  ·  Import  ·  Admin →
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  5. Bid card template that isn't a full sheet of paper

    The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.

    3 votes
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  6. Sell tickets without requiring password creation

    There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.

    17 votes
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  7. Sponsors Names and Logos on the event website

    It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.

    14 votes
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    0 comments  ·  Patrons  ·  Admin →
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  8. Bidder Numbers

    It would be nice if there was an option to allow RSA to automatically assign bidder numbers OR allow the nonprofit to assign bidder numbers. We use numbered paddles at our event and we would like to be able to easily assign those numbers ourselves. Last year this required calling RSA so they could switch something on their end so we could add in the paddles numbers as guests checked in. This year we forgot that minor detail and we discovered that last year's bidder numbers were still in use and we could not manually change or enter the paddle…

    5 votes
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    0 comments  ·  Bidding  ·  Admin →
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  9. Sponsors who are not coming

    When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.

    3 votes
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    0 comments  ·  Patrons  ·  Admin →
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  10. Move to App Based Mobile Bidding

    Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.

    We may have to switch away from RSA if we can't have you build an App architecture.

    13 votes
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    0 comments  ·  Bidding  ·  Admin →
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  11. Ability to add/change fields in Sponsorship area to allow for needed information

    We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.

    For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.

    Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…

    5 votes
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    0 comments  ·  Setup  ·  Admin →
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  12. Allow ALL patrons to store credit card information without making a purchase

    This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…

    6 votes
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  13. Online Computer And Accessories Store | Global Computers

    Hey everyone,
    I can see most of the people that are trying to buy computers or the products or accessories for their PC or smart phones have much struggle or rather they buy from costly stores and if they go for affordable rates unfortunately they are scammed sometimes. So I have a better solution for if you are thinking to buy computers Online. Global Computers is keen on bringing you with the latest technology, right at your doorsteps in Pakistan. You can also visit at our physical store.

    3 votes
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  14. Website Customize Language

    We would like to be able to customize the language on the website on the buttons and system text.

    9 votes
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  15. Ability to rename tabs on event website

    Currently there's no way to rename the tabs that appear on an event's website. It would be exceptionally useful if users had control over the names of the tabs as some events require different tab names vs. what is available.

    7 votes
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  16. Bounce Back Emails Could Be Customized

    It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.

    3 votes
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  17. we could choose pledge date vs. payment date for pledged giving

    Users often have some patrons who pledged money on one date and paid later, but the payment date in DonorPerfect is showing as the pledge date. It would be preferable to have control over whether the date is recorded when pledges vs. when payment is received.

    6 votes
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  18. admins could receive a bcc email for all purchases instead of just on bids

    Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.

    3 votes
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    0 comments  ·  Admin & Staff  ·  Admin →
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  19. Alphabetize the Prospective Donor List for Letters and Labels

    Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.

    3 votes
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    0 comments  ·  Donations  ·  Admin →
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  20. Allow proxy bidding for unregistered bidders

    The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.

    14 votes
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    0 comments  ·  Bidding  ·  Admin →
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