General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Payment button was more visible on invoice
Many patrons thought that when they received their invoice it meant that their card had been debited and they could pick up their items. They don’t always scroll to bottom where payment button is. Recommend that the payment button be moved to top of invoice.
1 vote -
Guests that are attending with a table host or sponsor should be able to preregister and enter their credit card info prior to the event.
Check-in takes a very long time when you have to enters someone's credit card, address, etc. It would be very helpful if guests could preregister and do this ahead of time.
5 votes -
Sponsors can edit their attendee list after purchase
Sponsors or people who buy multiple tickets should be able to edit or add attendees to their purchase after they bought their sponsorship or after we, on the backend, created the ticket for them.
6 votes -
Create a Report with # of tickets from ticket sales & sponsorship sales
Create a Report with # of tickets from ticket sales & sponsorship sales
1 vote -
Personalized display names
Our bidders loved bidding with personalized, creative bidder display names. This created more bidding wars than the simple anonymous112, anonymous 124, etc. Most people did not want their actual names shown online.
1 vote -
Remove taxable column
Allow the Taxable column to be removed from receipts.
2 votes -
Fully customizable bidder receipts
I would love to see a much more customizable bidder receipt. I want to make it match our letterhead and contain the verbiage we choose to use, etc.
2 votes -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
3 votes -
Not every event has eBidding
I'm using RSA to sell advanced tickets and capture credit cards for traditional bidding. No eBidding / No Catalog. Unfortunately, the account creation email for ticket purchasing requests eBidding instructions (i.e., Remain anonymous, inform if overbid). THIS IS VERY CONFUSING SINCE WE HAVE NO EBIDDING. CAN THIS BE REMOVED?
1 vote -
Make "Special Instructions for Online Purchasers" Optional under Buy Tickets on Website
For events that do not have a sit-down dinner or table assignments there is no need to offer a special instructions section. This makes it confusing for the patron purchasing tickets to an event. It would be nice to have this as an option to add or remove depending on the event.
8 votes -
Reporting: Need a report for ticket sales that includes date of ticket purchase, names of guests, guests menu choices and notes.
Need a report to use to "audit" ticket sales for accounting. Should include the date of ticket purchase, the name of the purchaser, the name of the guest, menu choice, and notes. Therefore, if a ticket purchase included 4 tickets, then there would be 4 line items to the purchase.
3 votes -
eBidding Instructions for Bidders
It would be great to have specific eBidding instructions for bidders on how to register their account and the steps involved in the eBidding process that organizations can include on the Website and/or in the Invitations
4 votes -
Business Name always printed on receipts for business donors
If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.
2 votes -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
2 votes -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
6 votes -
Rolling Donors from one event to the other shouldn't be required
When creating a new event you don't have the option to exclude donors from the previous event. All other options are optional except donors. Please make it optional to roll over donors to a new event instead of required.
5 votes -
Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
7 votes -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
5 votes -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
138 votes -
allow customized record matching criteria
Please add a setting where we can test and customize record matching criteria before importing into DonorPerfect. We ended up with over 100 duplicate records after the import.
1 vote
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