General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Faster Check-In Process
There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.
23 votes -
Make email subjects customizable
It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.
23 votes -
Send a group email to RSVP's
Ability to send a "know before you go" group email with last minute reminders and information to all RSVP's.
22 votes -
Allow patrons more account options
Allow guests who have registered and paid for their tickets to be able to manage their meal choices, people in their party & other details. This would make having table hosts much easier. Right now when someone buys 10 seats (1 table) they have to enter the information about the guests right away. They can leave this section blank, but then they need to take the additional steps of letting a staff person know the information about their table guests and we have to enter the information. It would be much more user friendly for our patrons to be able…
22 votes -
Couples with two separate patron records should be able to share an email address
This would make the check-in process for couples much easier.
22 votes -
22 votes
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Ability to download Showcase into PowerPoint
We want the ability to be able to download the event showcase into PowerPoint.
22 votes -
Check in by Table
I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.
22 votes -
Allow Admin users to setup/start New Events
Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.
22 votes -
Bidders and/or Donors from previous events were marked.
When you bring people over from the previous event, it would be great to have a way that people are marked so they can be filtered to be sent a separate communication from everyone else.
22 votes -
Add Analytics for tracking site traffic
Capture the number of site visitors. This is important to potential donors as they want their contribution to get a lot of publicity and would allow us to communicate results back to our donors.
21 votes -
Bring back more detailed staff access levels
I would like to see the ability to be more detailed with the access levels for staff brought back. Volunteers who work in one specific area do not necessarily need the ability to see and/or modify the information in another area.
21 votes -
Allow bid numbers to be imported as an option
We have used other systems to manage our event, and those have allowed us to import bid numbers. I would like to be able to import these - a HUGE headache for I'd already printed packets with assigned bid numbers before I tried to load into RSA and it's taken all day to get RSA Bid #s to agree.
21 votes -
Allow Notes to be Edited and Deleted
We often add Notes to a Patron's record for others to handle. For example, the Reservations people enter Notes for the people handling the Table Assignments. But sometimes that information needs to be edited or deleted, and currently that is not allowed.
21 votes -
Offer the option to perform a bulk removal of bidder numbers
One of the default Actions on Bidders should be the option to perform a bulk removal of bidder numbers. Currently, one would need to go into each individual patron record in order to remove the assigned bidder number.
21 votes -
Add Import Templates
It would be nice if there were already templates that we could download to use as a starting point when doing an import.
21 votes -
Ability to Edit Locked Items
I would like the ability to edit locked items such as packages, sponsorships, tickets etc. without having to remove them from a patrons record.
21 votes -
catalog
The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.
21 votes -
Lengthen the check number field
Check number field in Check out guests is not long enough for bank issued checks.
20 votes -
Allow for multiple quantity of the same package
If you have multiples of a donation, you currently are not able to have a quantity on the package to allow for multiple biddable packages of the same contents. You are able to copy a package to make multiples that will be biddable, but they must each be named uniquely.
Allowing for a quantity counter or multiple packages with the same name would be a great improvement!
20 votes
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