General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
495 results found
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Bidders can opt to add a 3% contribution when they do self-checkout.
At event checkout, many bidders opt to add the 3% contribution when paying by credit card. However, this is not an option when bidders use self-checkout. Bidders should be given the option to add a 3% contribution during self-checkout.
23 votes -
Donation receipts were created for donations
It would be extremely helpful if donation receipts were created for items that were donated.
Ultimately, just adding the donations category to the consolidated winnings receipts would be exactly what I would like to see.
Similar to how it looks for the Bidder Thank You Letter.
It was a very cumbersome process to use the bidder thank you letter to get what I needed to thank anyone who donated, purchased/won items and paid. It would have been much easier to just print out all of the consolidated receipts and send those to anyone who needed them.
23 votes -
drill down in summary reports
When I run a summary report (of sponsorship sales, as an example) it shows that I have a certain number of sales of each sponsorship level. Please could you make it so that I can click on that number and see a drill-down of the individual sales?
23 votes -
Faster Check-In Process
There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.
23 votes -
Send a group email to RSVP's
Ability to send a "know before you go" group email with last minute reminders and information to all RSVP's.
22 votes -
22 votes
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Check in by Table
I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.
22 votes -
Allow Admin users to setup/start New Events
Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.
22 votes -
Bidders and/or Donors from previous events were marked.
When you bring people over from the previous event, it would be great to have a way that people are marked so they can be filtered to be sent a separate communication from everyone else.
22 votes -
Response email was customizable
It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.
22 votes -
Add Analytics for tracking site traffic
Capture the number of site visitors. This is important to potential donors as they want their contribution to get a lot of publicity and would allow us to communicate results back to our donors.
21 votes -
Bring back more detailed staff access levels
I would like to see the ability to be more detailed with the access levels for staff brought back. Volunteers who work in one specific area do not necessarily need the ability to see and/or modify the information in another area.
21 votes -
Allow bid numbers to be imported as an option
We have used other systems to manage our event, and those have allowed us to import bid numbers. I would like to be able to import these - a HUGE headache for I'd already printed packets with assigned bid numbers before I tried to load into RSA and it's taken all day to get RSA Bid #s to agree.
21 votes -
Offer the option to perform a bulk removal of bidder numbers
One of the default Actions on Bidders should be the option to perform a bulk removal of bidder numbers. Currently, one would need to go into each individual patron record in order to remove the assigned bidder number.
21 votes -
Add Import Templates
It would be nice if there were already templates that we could download to use as a starting point when doing an import.
21 votes -
Ability to Edit Locked Items
I would like the ability to edit locked items such as packages, sponsorships, tickets etc. without having to remove them from a patrons record.
21 votes -
catalog
The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.
21 votes -
Lengthen the check number field
Check number field in Check out guests is not long enough for bank issued checks.
20 votes -
Allow for multiple quantity of the same package
If you have multiples of a donation, you currently are not able to have a quantity on the package to allow for multiple biddable packages of the same contents. You are able to copy a package to make multiples that will be biddable, but they must each be named uniquely.
Allowing for a quantity counter or multiple packages with the same name would be a great improvement!
20 votes -
Pay Part of Invoice
We want bidders to be able to choose to pay part of their invoice during self-check out and come back later and pay the rest.
20 votes
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