General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
495 results found
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Win It Now should be more visible
The win-it-now option for each item should be viewable at all times, not just by registered bidders after the auction starts.
2 votes -
Add Business Name to Patron Notes Report
When pulling a Patron Notes Report it does not show the Business Name, just the Custom Addressee Name so there's no way to know which Patron record the note belongs to. This is an urgent matter to be be able to manage Patron notes.
2 votes -
Allow attachments to Communications sent within ReadySetAuction
ReadySetAuction should allow file attachments to e-mail Communications sent within the Control Center.
2 votes -
Table Number
Table number in welcome email.
2 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Patron Notes Report additions
Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.
2 votes -
Improve cross tab navigation
Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.
2 votes -
It would be great if Catalog numbers could be Alphanumeric
It would be advantageous for Catalog numbers to have alphanumerics to help guide the bidders in a series of related packages as well as Auction organizers to more logically track them, separate from the Inventory numbers, of course.
Some organizations have non-numeric coding schemes which greatly increase their efficiency, both behind the scenes and Auction facing.
For example, A Catalog number starting with "R" would be for the Red table, helpful for everyone; more simple, in fact, than a number in the 9000 series that represents the Red table.
2 votes -
Allow mobile bidding to update all bidders with a change in the end-time for bidding
Mid event, we needed to make a change to the time that mobile bidding was finishing, and the system only allowed us to make that change one bidder at a time. A function allowing us to make that change for all 200 bidders with one click would have saved us a lot of time on the night.
2 votes -
Allow for the display sheets with photos to be able to be edited
Either have them be a word doc or produced in RTF instead of HTML.
2 votes -
Anonymous Bidder report
I would like to be able to see who is bidding as anonymous in a report.
2 votes -
Ticket descriptions should be more visible than just in the information bubble.
Ticket descriptions should be more visible than just in the information bubble. They are hard to notice.
2 votes -
We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.
We would have liked the ability to organize our virtual auction items, instead of the default ABC order.
Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.
2 votes -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
2 votes -
Business Name always printed on receipts for business donors
If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.
2 votes -
Remove taxable column
Allow the Taxable column to be removed from receipts.
2 votes -
Personalized display names
Our bidders loved bidding with personalized, creative bidder display names. This created more bidding wars than the simple anonymous112, anonymous 124, etc. Most people did not want their actual names shown online.
2 votes -
separate date and time on your reports
RSA puts the date and time together in a field.It takes up too much room in a report, and you cannot cut iff off at date. For most reports, we don't care about the time and would like to delete or hide that part. YOu cannot if it is part of the date. I suggest that RSA makes it two separate fields.
2 votes -
Add back in the Number of Lines for the bid form auto calculation on the Package page.
That was a great feature! I DO want to know how many bid increments I'm creating when I set bidding parameters. Thanks!
1 vote -
Staff Listing Publicized page in Catalog
Way back Readysetauction included the staff in the program book - BRING THAT BACK everyone likes to see their name in a publicized thank you acknowledgement.
1 vote
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