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463 results found

  1. Alphabetize the Prospective Donor List for Letters and Labels

    Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.

    3 votes
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    1 comment  ·  Donations  ·  Admin →
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  2. admins could receive a bcc email for all purchases instead of just on bids

    Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.

    3 votes
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    0 comments  ·  Admin & Staff  ·  Admin →
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  3. Bounce Back Emails Could Be Customized

    It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.

    3 votes
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  4. Website Customize Language

    We would like to be able to customize the language on the website on the buttons and system text.

    3 votes
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  5. Online Computer And Accessories Store | Global Computers

    Hey everyone,
    I can see most of the people that are trying to buy computers or the products or accessories for their PC or smart phones have much struggle or rather they buy from costly stores and if they go for affordable rates unfortunately they are scammed sometimes. So I have a better solution for if you are thinking to buy computers Online. Global Computers is keen on bringing you with the latest technology, right at your doorsteps in Pakistan. You can also visit at our physical store.

    3 votes
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    0 comments  ·  Home  ·  Admin →
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  6. Sponsors who are not coming

    When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.

    3 votes
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    0 comments  ·  Patrons  ·  Admin →
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  7. Bidder Numbers

    It would be nice if there was an option to allow RSA to automatically assign bidder numbers OR allow the nonprofit to assign bidder numbers. We use numbered paddles at our event and we would like to be able to easily assign those numbers ourselves. Last year this required calling RSA so they could switch something on their end so we could add in the paddles numbers as guests checked in. This year we forgot that minor detail and we discovered that last year's bidder numbers were still in use and we could not manually change or enter the paddle…

    3 votes
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    0 comments  ·  Bidding  ·  Admin →
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  8. Sell tickets without requiring password creation

    There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.

    3 votes
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    0 comments  ·  Event Website  ·  Admin →
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  9. Send Email to Staff

    Add the ability to email staff member directly from the program in Admin tab

    2 votes
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  10. It would be great if Add to Showcase was an option in the Actions box

    At the bottom of the Manage Package page, it would be great to include "Add to Showcase" to the drop down menu so that you can choose all the packages you want in the showcase in bulk action instead if having to choose it when you fill out the form. You should also be able to search by packages that are in the showcase, so you can then modify as needed.

    2 votes
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  11. Win It Now should be more visible

    The win-it-now option for each item should be viewable at all times, not just by registered bidders after the auction starts.

    2 votes
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    0 comments  ·  Packages  ·  Admin →
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  12. Show bidder PIN on check-in screen

    Show the Bidder PIN along with their bidder number on the check-in screen, so you can give it to your attendees when they check-in. This will enable them to go start using shared bidding stations right away.

    2 votes
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    0 comments  ·  Patrons  ·  Admin →
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  13. Add Business Name to Patron Notes Report

    When pulling a Patron Notes Report it does not show the Business Name, just the Custom Addressee Name so there's no way to know which Patron record the note belongs to. This is an urgent matter to be be able to manage Patron notes.

    2 votes
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  14. Table Number

    Table number in welcome email.

    2 votes
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  15. Put clearer wording in the sponsorship entry screen

    Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.

    2 votes
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    0 comments  ·  Donations  ·  Admin →
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  16. Patron Notes Report additions

    Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.

    2 votes
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  17. Improve cross tab navigation

    Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.

    2 votes
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  18. It would be great if Catalog numbers could be Alphanumeric

    It would be advantageous for Catalog numbers to have alphanumerics to help guide the bidders in a series of related packages as well as Auction organizers to more logically track them, separate from the Inventory numbers, of course.

    Some organizations have non-numeric coding schemes which greatly increase their efficiency, both behind the scenes and Auction facing.

    For example, A Catalog number starting with "R" would be for the Red table, helpful for everyone; more simple, in fact, than a number in the 9000 series that represents the Red table.

    2 votes
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  19. Allow mobile bidding to update all bidders with a change in the end-time for bidding

    Mid event, we needed to make a change to the time that mobile bidding was finishing, and the system only allowed us to make that change one bidder at a time. A function allowing us to make that change for all 200 bidders with one click would have saved us a lot of time on the night.

    2 votes
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    0 comments  ·  Bidding  ·  Admin →
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  20. Allow for the display sheets with photos to be able to be edited

    Either have them be a word doc or produced in RTF instead of HTML.

    2 votes
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