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487 results found

  1. Custom Bid Sheets

    I would like to be able to create custom bid sheets and design them within RSA.

    3 votes
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    0 comments  ·  Packages  ·  Admin →
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  2. Credit card zip code error messages were more informative

    Under @Event > Check Out Guest (also @Event > Check In Guest) you can add a credit card for a bidder.

    If that bidder has a Canadian zip code, you must enter it with a space, for example, K0H 9Z0 in order for RSA to accept it.
    If a US client happens to have a one-off Canadian bidder, and they are unfamiliar with the format of Canadian zip codes, they may try to enter this as K0H9Z0. This format is not accepted, and you are not able to add the card if you don't know that you need the space.

    3 votes
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  3. The showcase image pulled on the catalog image

    It would be great if an event showcase could pull from the catalog image if there is no showcase image.

    3 votes
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    0 comments  ·  Event Showcase  ·  Admin →
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  4. Choose different From addresses within the Donor thanks email and the bidder thanks email

    In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.

    3 votes
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  5. Increase the character limit for the Package Description field

    Increase the character limit for the Package Description field. 1500 characters is too limited when there are many items in one package and a description is needed for each item

    3 votes
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    1 comment  ·  Packages  ·  Admin →
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  6. Need a field for Expiration Date for Gift Certificates and/or Gift Cards

    Create a Field for Expiration Date for Gift Certificates and/or Gift Cards

    3 votes
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    0 comments  ·  Donations  ·  Admin →
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  7. Ranging Price Packages are confusing to some bidders

    I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.

    3 votes
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    0 comments  ·  Bidding  ·  Admin →
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  8. Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money

    Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website

    3 votes
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    0 comments  ·  Event Website  ·  Admin →
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  9. At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors

    At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors. Currently anyone who registered but did not bid or donate who might be a new constituent. The ability to move them either into DP or ConstantContact.

    3 votes
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    0 comments  ·  Admin & Staff  ·  Admin →
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  10. Imports Should Accept Unicode in the Import Document

    Imports currently do not accept Unicode in the Import document. This is a problem for organizations that wish to include information in languages other than English in their Import. It is important for organizations that work in non-English languages to have the ability to Import using Unicode characters in the Import document.

    3 votes
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    0 comments  ·  Import  ·  Admin →
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  11. More Ways to Reorder Sponsorship Entries

    It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!

    3 votes
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  12. Add export to cvs for ALL reporting screens!

    We’d like a report of ALL packages, with all fields that we can download into a spreadsheet. There are many other screens that are not specifically reports, that should also be downloadable
    We’d like to review bidding activity, etc

    3 votes
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  13. Tax rates could be applied to multiple packages at once

    You should be able to apply a tax rate to multiple packages at once by using the "Actions on Selected Packages" option in the Packages tab.

    3 votes
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    0 comments  ·  Packages  ·  Admin →
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  14. auction consignments had the option of receiving a percentage of sale price

    Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!

    3 votes
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    0 comments  ·  Donations  ·  Admin →
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  15. Hybrid Event Registration- offer BOTH Paid and Free Options on same site

    RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.

    3 votes
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    0 comments  ·  Setup  ·  Admin →
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  16. Offer Free Tickets (RSVPs) Online

    We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.

    As Admin, I can then add the person/RSVP to a table and/or 'party'.

    3 votes
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    0 comments  ·  Event Website  ·  Admin →
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  17. change bidder/donor status from an on/off checkbox to a fillable field

    Bidder/donor status should not automatically carry over from event to event. We should have the ability to globally &/or individually change that status. Or change the status to a fillable field so we can track which events patrons donate to or bid in from event to event

    3 votes
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    0 comments  ·  Patrons  ·  Admin →
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  18. Allow the FMV to be changed after bidding has begun

    We had an unfortunate experience where a typo in the FMV field caused all receipts with that item to have the wrong FMV. As a result, we had to send revised receipts to everyone who had purchased that item (there were many available for purchase). Allow the FMV to be changed at any time in the event there is a typo. Patrons who had already bid on the item could be sent the option to review the change and retract previous bids if they desire.

    3 votes
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    0 comments  ·  Packages  ·  Admin →
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  19. Alphabetize the Prospective Donor List for Letters and Labels

    Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.

    3 votes
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    0 comments  ·  Donations  ·  Admin →
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  20. admins could receive a bcc email for all purchases instead of just on bids

    Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.

    3 votes
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    0 comments  ·  Admin & Staff  ·  Admin →
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