General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
488 results found
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Choose different From addresses within the Donor thanks email and the bidder thanks email
In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.
3 votes -
Increase the character limit for the Package Description field
Increase the character limit for the Package Description field. 1500 characters is too limited when there are many items in one package and a description is needed for each item
3 votes -
Need a field for Expiration Date for Gift Certificates and/or Gift Cards
Create a Field for Expiration Date for Gift Certificates and/or Gift Cards
3 votes -
Ranging Price Packages are confusing to some bidders
I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.
3 votes -
Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money
Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website
3 votes -
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors. Currently anyone who registered but did not bid or donate who might be a new constituent. The ability to move them either into DP or ConstantContact.
3 votes -
Imports Should Accept Unicode in the Import Document
Imports currently do not accept Unicode in the Import document. This is a problem for organizations that wish to include information in languages other than English in their Import. It is important for organizations that work in non-English languages to have the ability to Import using Unicode characters in the Import document.
3 votes -
More Ways to Reorder Sponsorship Entries
It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!
3 votes -
Add export to cvs for ALL reporting screens!
We’d like a report of ALL packages, with all fields that we can download into a spreadsheet. There are many other screens that are not specifically reports, that should also be downloadable
We’d like to review bidding activity, etc3 votes -
Tax rates could be applied to multiple packages at once
You should be able to apply a tax rate to multiple packages at once by using the "Actions on Selected Packages" option in the Packages tab.
3 votes -
deposit report
We need a deposit detail report so we can match the donations or bid payments to the deposits to our bank account to be recorded in our finance software. Are there fees, or are they 1:1 deposits? What was transferred when?
3 votes -
auction consignments had the option of receiving a percentage of sale price
Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!
3 votes -
Hybrid Event Registration- offer BOTH Paid and Free Options on same site
RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.
3 votes -
Offer Free Tickets (RSVPs) Online
We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.
As Admin, I can then add the person/RSVP to a table and/or 'party'.
3 votes -
change bidder/donor status from an on/off checkbox to a fillable field
Bidder/donor status should not automatically carry over from event to event. We should have the ability to globally &/or individually change that status. Or change the status to a fillable field so we can track which events patrons donate to or bid in from event to event
3 votes -
Alphabetize the Prospective Donor List for Letters and Labels
Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.
3 votes -
admins could receive a bcc email for all purchases instead of just on bids
Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.
3 votes -
Bounce Back Emails Could Be Customized
It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.
3 votes -
Sponsors who are not coming
When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.
3 votes -
Bid card template that isn't a full sheet of paper
The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.
3 votes
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