General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
487 results found
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admins could receive a bcc email for all purchases instead of just on bids
Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.
3 votes -
Bounce Back Emails Could Be Customized
It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.
3 votes -
Online Computer And Accessories Store | Global Computers
Hey everyone,
I can see most of the people that are trying to buy computers or the products or accessories for their PC or smart phones have much struggle or rather they buy from costly stores and if they go for affordable rates unfortunately they are scammed sometimes. So I have a better solution for if you are thinking to buy computers Online. Global Computers is keen on bringing you with the latest technology, right at your doorsteps in Pakistan. You can also visit at our physical store.3 votes -
Sponsors who are not coming
When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.
3 votes -
Bid card template that isn't a full sheet of paper
The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.
3 votes -
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use.
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use to get that data merged.
3 votes -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
3 votes -
Reporting: Need a report for ticket sales that includes date of ticket purchase, names of guests, guests menu choices and notes.
Need a report to use to "audit" ticket sales for accounting. Should include the date of ticket purchase, the name of the purchaser, the name of the guest, menu choice, and notes. Therefore, if a ticket purchase included 4 tickets, then there would be 4 line items to the purchase.
3 votes -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
3 votes -
Send Email to Staff
Add the ability to email staff member directly from the program in Admin tab
2 votes -
It would be great if Add to Showcase was an option in the Actions box
At the bottom of the Manage Package page, it would be great to include "Add to Showcase" to the drop down menu so that you can choose all the packages you want in the showcase in bulk action instead if having to choose it when you fill out the form. You should also be able to search by packages that are in the showcase, so you can then modify as needed.
2 votes -
Win It Now should be more visible
The win-it-now option for each item should be viewable at all times, not just by registered bidders after the auction starts.
2 votes -
Show bidder PIN on check-in screen
Show the Bidder PIN along with their bidder number on the check-in screen, so you can give it to your attendees when they check-in. This will enable them to go start using shared bidding stations right away.
2 votes -
Add Business Name to Patron Notes Report
When pulling a Patron Notes Report it does not show the Business Name, just the Custom Addressee Name so there's no way to know which Patron record the note belongs to. This is an urgent matter to be be able to manage Patron notes.
2 votes -
Table Number
Table number in welcome email.
2 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Patron Notes Report additions
Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.
2 votes -
Improve cross tab navigation
Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.
2 votes -
It would be great if Catalog numbers could be Alphanumeric
It would be advantageous for Catalog numbers to have alphanumerics to help guide the bidders in a series of related packages as well as Auction organizers to more logically track them, separate from the Inventory numbers, of course.
Some organizations have non-numeric coding schemes which greatly increase their efficiency, both behind the scenes and Auction facing.
For example, A Catalog number starting with "R" would be for the Red table, helpful for everyone; more simple, in fact, than a number in the 9000 series that represents the Red table.
2 votes -
Allow mobile bidding to update all bidders with a change in the end-time for bidding
Mid event, we needed to make a change to the time that mobile bidding was finishing, and the system only allowed us to make that change one bidder at a time. A function allowing us to make that change for all 200 bidders with one click would have saved us a lot of time on the night.
2 votes
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