General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Sponsors who are not coming
When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.
3 votes -
Bid card template that isn't a full sheet of paper
The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.
3 votes -
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use.
I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use to get that data merged.
3 votes -
Reporting: Need a report for ticket sales that includes date of ticket purchase, names of guests, guests menu choices and notes.
Need a report to use to "audit" ticket sales for accounting. Should include the date of ticket purchase, the name of the purchaser, the name of the guest, menu choice, and notes. Therefore, if a ticket purchase included 4 tickets, then there would be 4 line items to the purchase.
3 votes -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
3 votes -
we could select which guestlist we want to roll forward.
We host annual events in mutiple cities, therefore it would be nice if we could choose which event guestlist we want to roll forward rather than the most recent.
3 votes -
Add non-auction-related photos to the Showcase
We'd like to sprinkle photos of kids in our programs in the Showcase to tug at heartstrings (and open pursestrings).
3 votes -
Help text within form fields were darker
A sad fact of life is that eyesight changes as we age and we need more contrast to read easily. The help info within form fields is really, REALLY hard to read for me and I'm guessing for many users, so it making it darker would be much appreciated.
3 votes -
Users could enter guest names, emails and meal choices subsequent to submitting online ticket form
Especially when we're selling table sponsorships, donors typically don't know who their guests are when they first commit to the table, much less their meal choice. It would save an enormous amount of volunteer staff time if the donor/patron could update guest names, emails and meal choices themselves.
3 votes -
"Create Receipts" Could Be Sorted
It's wonderful that we can click on Create Invoices>All Invoices>Sort by and have 3 options: Table #, Bidder #, Last Name. We are not given that option for "Create Receipts". Please change that for us.
3 votes -
Add "reminder to bid" email template for bidders under Communications
Currently there is no option to send mass "reminder" emails to bidders. If you are holding a silent auction and would like to remind everyone who created an account that the auction closes in xx amount of hours as a "last chance to bid!" type of communication, you would have to do so outside of RSA
3 votes -
Send Email to Staff
Add the ability to email staff member directly from the program in Admin tab
2 votes -
Win It Now should be more visible
The win-it-now option for each item should be viewable at all times, not just by registered bidders after the auction starts.
2 votes -
Show bidder PIN on check-in screen
Show the Bidder PIN along with their bidder number on the check-in screen, so you can give it to your attendees when they check-in. This will enable them to go start using shared bidding stations right away.
2 votes -
Add Business Name to Patron Notes Report
When pulling a Patron Notes Report it does not show the Business Name, just the Custom Addressee Name so there's no way to know which Patron record the note belongs to. This is an urgent matter to be be able to manage Patron notes.
2 votes -
Allow attachments to Communications sent within ReadySetAuction
ReadySetAuction should allow file attachments to e-mail Communications sent within the Control Center.
2 votes -
Table Number
Table number in welcome email.
2 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Patron Notes Report additions
Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.
2 votes -
Improve cross tab navigation
Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.
2 votes
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