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5 results found

  1. Donor Perfect RSA Subscriber: no way to start a new auction without making a "purchase"

    Donor Perfect RSA Subscriber: no way to start a new auction without making a "purchase"
    Our previous auction is only available to watch. Our subscription does not include the ability to launch a new auction. After contacting tech support, I was given a coupon code that allowed me to "purchase" a brand-new, full subscription for nothing. The discount code is invalid. Setting up a fresh auction is take days. Why aren't there any recurring membership perks like quick access to upcoming auctions?

    drift boss

    1 vote
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  2. Permit all patrons to save credit card information without the necessity of making a purchase.

    Permit all patrons to save credit card information without the necessity of making a purchase.
    This idea was previously labeled as "already exists" by RSA Support. It both does and does not (refer to the RSA Support response below). All users who create an account should have the ability to save their credit card information during sign-up or at any other time (e.g., via My Account > My Settings). We should be able to identify attendees who have not stored a credit card and send them a reminder to do so, including guests and those at tables, not just those…

    1 vote
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  3. Give users the option to designate family records for the purpose of obtaining or requesting individual or family

    Every family at our school is urged to collect donated goods for our auction, and we keep track of this data. Only by entering each family as "event staff" and designating them as solicitors will it be possible to determine whether donations were requested by specific families at this time. This is a pain. Without adding every single family as event personnel, RSA must be able to track the soliciting family or individual as well as the donating person or company.

    Thanks in advance,
    dude theft auto

    1 vote
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  4. Give us a homepage, not a help site. I will send a paper check so i dont have to sort through this morass of textt.

    No one has time to sort through all this text to figure out how to make a payment. This is ridiculous. I will send a paper check.

    1 vote
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  5. Improve cross tab navigation

    Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.

    2 votes
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