General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
522 results found
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E-catalog had a chat feature
Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
Thank you!14 votes -
Invoices for Donations
In the same way that it would be helpful to be able to invoice for sponsorships, it would be helpful to be able to invoice for monetary donations that come in before the event. We have several donors who request for invoices and it can get confusing to have so many items that we have to manage outside of RSA.
8 votes -
Payment Method Field
The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.
15 votes -
Provide an PDF Version of the eBidder Tip Sheet for Digital Distribution
The eBidder Tip Sheet only allows you to print a copy of it. There is no option for a version that can be electronically distributed to Bidders. It would be useful to have a version, PDF or other format, that can be digitally distributed to Bidders for virtual and online only events
9 votes -
edit patrons in table mode
be able to edit a series of patrons by either scrolling through them (vs. returning to patron list) OR allow an editable table view of the patron list so that each record doesn't need to be opened in order to edit it
7 votes -
Have option to require mobile phone
Have the option to require mobile phone
20 votes -
Make the Link Under “Total Invoice” More Obvious
To click into an invoice, you must select the number under “Total Invoice,” but it’s not obvious that the number is a link. It would be helpful if it appeared as typical links do elsewhere: in blue and underlined.
4 votes -
Make Deleting or Partial Deleting of an Invoice Simpler
If you want to delete something from an invoice or delete an invoice altogether, it takes many steps. It should be accessible from their bidder information, where currently you can only view the invoice. To actually delete something from the invoice, you have to go to Check Out Guests > Find the bidder > Look at their invoice and delete something from it. Instead, it would be helpful if everything related to the bidder could be managed on the same page.
11 votes -
Customizable reports
We should be able to customize reports and then be able to email them. The report should be able to pull up a company that donated items (single or multiple items, or everything they donated) and then pull all the bidders information. I would like to garner more information from bidders: name, COMPANY NAME, address, phone, email. We should be able to produce this report to each supplier. Our people want to contact all the people that bid on their items and they want to see what our bidding is. All of this information is in the system we just…
27 votes -
Better Donations Report
Be able to access a report to include Donor name and contact info, their donations, FMV of those donations and actual sale price
5 votes -
Show Live Bids
There should be a place to see Live bids as they happen. A simple graph or report on the program that will show who's the current bidder, their bid and for what.
4 votes -
Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money
Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website
3 votes -
Ranging Price Packages are confusing to some bidders
I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.
3 votes -
Anonymous Bidder report
I would like to be able to see who is bidding as anonymous in a report.
2 votes -
Need a field for Expiration Date for Gift Certificates and/or Gift Cards
Create a Field for Expiration Date for Gift Certificates and/or Gift Cards
3 votes -
Increase the character limit for the Package Description field
Increase the character limit for the Package Description field. 1500 characters is too limited when there are many items in one package and a description is needed for each item
3 votes -
Win-It-Now Parameters
Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.
6 votes -
The DonorPerfect Data Transfer Preview Report included Donor IDs!
For many reasons we did not wish to use the automatic data transfer between RSA and DP and therefore had to download reports and manually upload them to DP. If this data transfer preview report had included a donor ID field, this would've made the data transfer SO much faster.
1 vote -
Allow for the display sheets with photos to be able to be edited
Either have them be a word doc or produced in RTF instead of HTML.
2 votes -
Allow the bidder database to be edited within RSA, prior to sending out any emails
We created a list of bidders from the prior event to facilitate set up for this year's event. Obviously not all bidders from 2019 were in attendance in 2020. So when it came time to communicate with only those attending (or, indeed, any subset of the database we wanted to contact), we were not able to do this within RSA, but had to download the data-set, edit in Excel, and then use our regular ConstantContact mail capabilities. Being able to do this within RSA would have been significantly easier.
1 vote
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