General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
495 results found
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Ability to add countries into the Account Sign up page
We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.
6 votes -
Make Bidder Under Everyone
I want to be able to under "Patrons- Everyone", choose at the bottom under "actions on everyone" to be able to mass create people as bidders.
15 votes -
you had currency options within the Ready Set Auction set-up
We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.
1 vote -
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors
At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors. Currently anyone who registered but did not bid or donate who might be a new constituent. The ability to move them either into DP or ConstantContact.
3 votes -
multiple events could be open at the same time
In this virtual world, with many organizations doing multiple online events, it would be great if we could have more than one auction open at the same time so that we could accept donations for one future event while the current event was still happening. It would also be useful if we had extra items that had not been packaged, if we could carry those over into the next upcoming event.
8 votes -
We could edit items that had no bid yet. We often get last minute additions to our auction!
We could edit items that had no bids yet. We often get last minute additions to our auction, and can create more attractive packages by adding the new items to an existing one instead of making a stand-alone package.
12 votes -
Online Bidding - See "all" bidders
It would be nice to be able to see "all" the bidders on an item so you can know who you are bidding against...it makes it more competitive...similar to "working" the room in a live event.
6 votes -
Image Zoom In
We would like the images in the E-catalog to be able to be clicked on to be enlarged so our bidders can see them in a more detailed view.
18 votes -
Ticket descriptions should be more visible than just in the information bubble.
Ticket descriptions should be more visible than just in the information bubble. They are hard to notice.
2 votes -
Ticket and Sponsorship Description should be more visible
Please make an option for Admission Ticket Category description and Sponsorship Level Information description to be visible on the actual website page under each sponsorship level or ticket category instead of clicking on the info image to see the description.
I would like the purchaser to see important info about what they are choosing. Most users will not know to click on the info image to obtain this information.14 votes -
Data could be transferred more than once prior to event.
Because we have to true up our books monthly, it would be helpful if multiple dumps of new event data into donor perfect could occur prior to the event being locked.
5 votes -
I would like to have an additional category in our catalog for items that have not been bid on.
I would like to have an additional category in our catalog for items that have not been bid on. I find that people will go straight to that section to see how they can help. In addition, it will ensure that we don't have to have a lot of items left over that we have to store for next year or return to our donors. We want them to feel like they are making a difference.
12 votes -
I would like to see the amount of the bid raise in the item information. It would help when using Otto to know what would be an appropriate
When bidding, I would like to see the amount of the bid raise amount in the item information. It would help when using Otto to know what would be an appropriate additional amount to put on bids. I have frequently not put enough on my bid, except for the initial bid.
4 votes -
E-catalog had a chat feature
Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
Thank you!14 votes -
Invoices for Donations
In the same way that it would be helpful to be able to invoice for sponsorships, it would be helpful to be able to invoice for monetary donations that come in before the event. We have several donors who request for invoices and it can get confusing to have so many items that we have to manage outside of RSA.
8 votes -
Payment Method Field
The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.
15 votes -
Provide an PDF Version of the eBidder Tip Sheet for Digital Distribution
The eBidder Tip Sheet only allows you to print a copy of it. There is no option for a version that can be electronically distributed to Bidders. It would be useful to have a version, PDF or other format, that can be digitally distributed to Bidders for virtual and online only events
9 votes -
edit patrons in table mode
be able to edit a series of patrons by either scrolling through them (vs. returning to patron list) OR allow an editable table view of the patron list so that each record doesn't need to be opened in order to edit it
7 votes -
Have option to require mobile phone
Have the option to require mobile phone
20 votes -
Make the Link Under “Total Invoice” More Obvious
To click into an invoice, you must select the number under “Total Invoice,” but it’s not obvious that the number is a link. It would be helpful if it appeared as typical links do elsewhere: in blue and underlined.
4 votes
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