General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Ranging Price Packages are confusing to some bidders
I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.
3 votes -
Anonymous Bidder report
I would like to be able to see who is bidding as anonymous in a report.
2 votes -
Need a field for Expiration Date for Gift Certificates and/or Gift Cards
Create a Field for Expiration Date for Gift Certificates and/or Gift Cards
3 votes -
Increase the character limit for the Package Description field
Increase the character limit for the Package Description field. 1500 characters is too limited when there are many items in one package and a description is needed for each item
3 votes -
Win-It-Now Parameters
Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.
6 votes -
The DonorPerfect Data Transfer Preview Report included Donor IDs!
For many reasons we did not wish to use the automatic data transfer between RSA and DP and therefore had to download reports and manually upload them to DP. If this data transfer preview report had included a donor ID field, this would've made the data transfer SO much faster.
1 vote -
Allow for the display sheets with photos to be able to be edited
Either have them be a word doc or produced in RTF instead of HTML.
2 votes -
Allow the bidder database to be edited within RSA, prior to sending out any emails
We created a list of bidders from the prior event to facilitate set up for this year's event. Obviously not all bidders from 2019 were in attendance in 2020. So when it came time to communicate with only those attending (or, indeed, any subset of the database we wanted to contact), we were not able to do this within RSA, but had to download the data-set, edit in Excel, and then use our regular ConstantContact mail capabilities. Being able to do this within RSA would have been significantly easier.
1 vote -
Create the ability for table purchasers to enter guests names as they fill their tables, beyond the initial purchase of the table
Our attendees cannot know exactly who all their guests are going to be at the time of purchasing a table, and their inability to subsequently go in to the system and update names created a significant administrative burden in getting these entered, particularly on the night of the event itself.
21 votes -
Allow us to change the end time for bidding on all items as one edit
When we researched how to change the closing time for all the auction items at once, it appeared to be an easy thing to do: find all the items, click on them, change close time. Sounds great. But once things were bid on, you couldn't select all and I was eternally grateful to have a volunteer that changed the closing time on every single item. With an event like this, you need to be able to quickly adjust the closing time for the auction
11 votes -
Allowing table purchasers to be entered the same way as individual seat purchaser
Anybody wanting to buy a table had to enter this as a sponsor, which had two adverse consequences: a) it was hard for attendees buying tables to find how to do so on the site (we had to speak with a lot of folks to advise them how to do this); and b) generating reports of attendees was difficult from an administrative perspective, because accessing information about individuals and sponsors have to be done in two different ways. We view individual purchasers and table purchases (other than a true sponsor, such as a corporation) as the same thing.
4 votes -
Allow mobile bidding to update all bidders with a change in the end-time for bidding
Mid event, we needed to make a change to the time that mobile bidding was finishing, and the system only allowed us to make that change one bidder at a time. A function allowing us to make that change for all 200 bidders with one click would have saved us a lot of time on the night.
2 votes -
there was text-to-give
Donors should be able to be solicited and give through text.
35 votes -
Showcase Online for Auction Site
We want to be able to display the event showcase on our auction website.
41 votes -
Choose different From addresses within the Donor thanks email and the bidder thanks email
In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.
3 votes -
Allow patrons to store credit card information without making a purchase
Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having to make a purchase.
Essentially, we would like that a user be able to create an account and simply save a credit card for their account. And that's it. No need to purchase anything, just save their credit card information.
15 votes -
The showcase image pulled on the catalog image
It would be great if an event showcase could pull from the catalog image if there is no showcase image.
4 votes -
Auctions could be continuous, every week or two, with silent and eBidding opening and closing on a regular basis.
It would be great to have the ability to electronically manage ongoing auctions, where people can bid on packages (silent via Forms/Emails as well as eBidding) almost all the time. Packages can be checked to see if they are still available (vs sold at the prior week's auction) and submit their bid. The current RSA software requires the opening and closing/locking of auctions throughout the year, making it cumbersome to manage.
4 votes -
[email protected]
Scrolling through patrons after the event to delete non-attending patrons to clean up the database--it would be great not to have to start back at page one after each deletion, I'd like to be able to pick up where I left off in the alphabetical list.
12 votes -
Last minute "no bid" notification
It would be nice to have the option to quickly notify our guests of items that have not been bid on yet, or notify them that the auction will be closing soon with a quick text. More people check text messages much quicker than email.
7 votes
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