General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
488 results found
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Allow patrons to store credit card information without making a purchase
Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having to make a purchase.
Essentially, we would like that a user be able to create an account and simply save a credit card for their account. And that's it. No need to purchase anything, just save their credit card information.
15 votes -
Create the ability for table purchasers to enter guests names as they fill their tables, beyond the initial purchase of the table
Our attendees cannot know exactly who all their guests are going to be at the time of purchasing a table, and their inability to subsequently go in to the system and update names created a significant administrative burden in getting these entered, particularly on the night of the event itself.
15 votes -
Payment Method Field
The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.
15 votes -
Create "Online Submission Only" donor fields
Many MANY businesses have now established their own online donation request site. I got about a dozen of my request letters responded to by people telling me that I had to go to their website to apply for a donation.
Currently I'm using first name "Online" and last name "Only" to mark these for myself, and the "Notes" field for the web address, but this is cumbersome. Since it seems more and more prevalent, I don't think this is out of bounds, but rather the direction a lot of companies are going.
Creating a box marked "Online Submission Only" could…14 votes -
Shared Bidder Numbers Need to be Reflected in Reports
Merge Bidders Using the Same Bidder # in Printed Materials - I think allowing couples to have the same bidder number is great, but the reports don't reflect that relationship. There needs to be a way that couples can share a bidder number and have all of reports/communications recognize that as well, especially when it comes time to send thank you letters!
14 votes -
Contact Email Address Not Unique
Let the email address associated to a Contact on a Business Donor record be a duplicate to an email address for an individual. Many times you want to list the Donor for a sponsorship or an auction donation as a business, but the contact that you should send a thank you to at that business record is also an individual bidder. Without being able to duplicate emails you either have to list the donor as the individual, or you have no way to email a thank you note for the business record.
14 votes -
Add ability to turn off automatic emails to bidders & donors
Donors & Bidders may be receiving a lot of emails regarding the auction and we don't want to burden them. It would be great to have an option to choose which communications get sent out automatically (while still having the option to send them manually under the Actions on Bidders/Donors menus). Having the option to disable the automatic emails would give organizations more control over how they communicate with their donors.
14 votes -
Allow customizable progress bars to be used in Showcase.
Have the ability to create different progress bars to be shown at the event (silent auction, Mission Moment/Paddle Raise/Fund-A-Need) instead of only having a full progress bar. If using eBidding, allow it to automatically populate as donations/pledges come in through mobile users.
14 votes -
you could change the received date of donations after you save it.
Right now, if you save a donation with a received date, the only way to change the is to delete the gift and re-add it with the new date. You should be able to edit the gift without needing to delete it.
14 votes -
E-catalog had a chat feature
Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
Thank you!14 votes -
Ticket and Sponsorship Description should be more visible
Please make an option for Admission Ticket Category description and Sponsorship Level Information description to be visible on the actual website page under each sponsorship level or ticket category instead of clicking on the info image to see the description.
I would like the purchaser to see important info about what they are choosing. Most users will not know to click on the info image to obtain this information.14 votes -
Allow proxy bidding for unregistered bidders
The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.
14 votes -
Sponsors Names and Logos on the event website
It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.
14 votes -
Increase Dollar Amount Limit
The current dollar amount limit is $99,999.99. In order to add $100,000+ sponsors I have to sell them multiple sponsorships, which can get confusing and make accounting for cash and sponsorships harder than needed.
13 votes -
Be able to set a default date on gift certificate expiration
Currently you have to change the date to your desired date on every GC. It would be much easier if you could set a default (like one year from date of event) and make changes for exceptions only.
13 votes -
Link bidders within a single party for easy navigation
If I am looking at the bidder record for person A, I should easily be able to get to person B, who is the second member in their party. It should just be a link. Right now I have to use three tabs for this: one for person A, another for that RSVP-by-party report, and a third for person B, who I have to search on.
13 votes -
Custom URL
It would be a nice a feature to be able to customize the URL for the organization. Organizations with long names will be cut off, and this can lead to confusing the Donor or Bidder for where they are trying to
13 votes -
Set a Minimum (Reserve) Price
It would be nice if we were able to set a reserve minimum price for an item that way at the end of the event if the reserve is not met, we are not required to sell the item.
13 votes -
Allow the Bidder invitation email expiration to be extended by event staff
This will prevent Bidders from receiving too many emails if they do not register with the event website when they first receive the email.
13 votes -
3% credit card processing fee show up at check-in AND check-out
It would be a great help to have the 3% processing fee question appear on the Add Credit Card page during check-in and for that info to be copied automatically to the Process Payment page at check-out. This will make check-out much faster, because it will automatically add the 3% processing fee to the current charges, and we won't have to ask our guests twice for this same info that they earlier gave us.
13 votes
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