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  1. Faster Check-In Process

    There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.

    16 votes
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    3 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Admission tickets could admit more than 1 person

    With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.

    15 votes
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    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Clickable Donor Links

    Acknowledge item donors in the eCatalog with clickable links to the donor's web site.

    15 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Data entry for STATE is cumbersome

    Fix the STATE field so that I can just put in my state's two letter abbreviation.

    15 votes
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    2 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Credit on Bidders Account

    I want to be able to put a credit on a bidders account.

    15 votes
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    1 comment  ·  Bidding  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Attend but not be bidders

    We want the ability to be able to enter someone under Patrons- RSVP's, but not have them be a bidder. We have many children that attend our events, they aren't bidders but we want to be able to assign them to a table.

    15 votes
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    1 comment  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  7. you can see won and sold packages with out winning bid or sale amount

    Have an option in Event Setting to Only hide the winning/sold amount on the eCatalog, without actually hiding the won/bought items.

    15 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Create "Online Submission Only" donor fields

    Many MANY businesses have now established their own online donation request site. I got about a dozen of my request letters responded to by people telling me that I had to go to their website to apply for a donation.
    Currently I'm using first name "Online" and last name "Only" to mark these for myself, and the "Notes" field for the web address, but this is cumbersome. Since it seems more and more prevalent, I don't think this is out of bounds, but rather the direction a lot of companies are going.
    Creating a box marked "Online Submission Only" could…

    14 votes
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    0 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Shared Bidder Numbers Need to be Reflected in Reports

    Merge Bidders Using the Same Bidder # in Printed Materials - I think allowing couples to have the same bidder number is great, but the reports don't reflect that relationship. There needs to be a way that couples can share a bidder number and have all of reports/communications recognize that as well, especially when it comes time to send thank you letters!

    14 votes
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    1 comment  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  10. copy ticket prices and sponsorship levels

    Allow users to copy ticket prices and sponsorship levels from a past event into a new event. This could happen either when the event gets created (like selecting to roll over bidders) or later on from the Setup tab itself, but it would save users time if they didn't have to re-enter these options which may very likely be the same year after year.

    14 votes
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    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add ability to turn off automatic emails to bidders & donors

    Donors & Bidders may be receiving a lot of emails regarding the auction and we don't want to burden them. It would be great to have an option to choose which communications get sent out automatically (while still having the option to send them manually under the Actions on Bidders/Donors menus). Having the option to disable the automatic emails would give organizations more control over how they communicate with their donors.

    14 votes
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    1 comment  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allow customizable progress bars to be used in Showcase.

    Have the ability to create different progress bars to be shown at the event (silent auction, Mission Moment/Paddle Raise/Fund-A-Need) instead of only having a full progress bar. If using eBidding, allow it to automatically populate as donations/pledges come in through mobile users.

    14 votes
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    1 comment  ·  Event Showcase  ·  Flag idea as inappropriate…  ·  Admin →

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  13. E-catalog had a chat feature

    Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
    Thank you!

    14 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Response email was customizable

    It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

    14 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Make email subjects customizable

    It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.

    14 votes
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    1 comment  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Images Upload JPEG

    Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.

    13 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Increase Dollar Amount Limit

    The current dollar amount limit is $99,999.99. In order to add $100,000+ sponsors I have to sell them multiple sponsorships, which can get confusing and make accounting for cash and sponsorships harder than needed.

    13 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Be able to set a default date on gift certificate expiration

    Currently you have to change the date to your desired date on every GC. It would be much easier if you could set a default (like one year from date of event) and make changes for exceptions only.

    13 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Link bidders within a single party for easy navigation

    If I am looking at the bidder record for person A, I should easily be able to get to person B, who is the second member in their party. It should just be a link. Right now I have to use three tabs for this: one for person A, another for that RSVP-by-party report, and a third for person B, who I have to search on.

    13 votes
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    0 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Option to update credit card expiration date

    Allow update of credit card expiration date. I have a patron with same credit card number, but I can't run it because exp date has been updated and system won't allow me to add a new payment method because card # is exactly the same.

    13 votes
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    2 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →

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