General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Sold Out Ticket Indicator
We would like tickets to appear with the "sold out" indicator on our website.
17 votes -
Add import/export id to DPO Integration Views
Currently the Import/Export ID field is not included in the export file when you export by going to DonorPerfect Transfer > Preview Records > Export (csv). This is inconsistent with our other exports/report when you go to Reports > DonorPerfect Reports > Winnings > Export (csv). Displaying the donor id in the integration screen would give users a chance to double check that data is going to the correct place and make any last minute changes needed before pushing the data to DonorPerfect.
17 votes -
RSA Subscriber via Donor Perfect - no option to launch a new auction without "purchase"
Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?
17 votes -
Push Notifications needed!
PUSH NOTIFICATIONS needed for:
- when donations are submitted and then approved or rejected
- when a sponsorship or ticket is boughtThese are nice so we don't have to login multiple times a day to see what's going on.
17 votes -
Allow proxy bidding for unregistered bidders
The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.
17 votes -
Sponsors Names and Logos on the event website
It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.
17 votes -
Sell tickets without requiring password creation
There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.
17 votes -
Let users bulk renumber bidders with different ranges based on attending status
Currently, the bulk renumbering of bidders assigns all bidders a number based on a starting number, regardless of their attendance status. It would be great if we could give all our attending bidders a lower number (say, 100-500), and then our non-attending bidders a much higher number (1000+), without having to assign the numbers in the middle.
16 votes -
3% credit card processing fee show up at check-in AND check-out
It would be a great help to have the 3% processing fee question appear on the Add Credit Card page during check-in and for that info to be copied automatically to the Process Payment page at check-out. This will make check-out much faster, because it will automatically add the 3% processing fee to the current charges, and we won't have to ask our guests twice for this same info that they earlier gave us.
16 votes -
Identify the PayReady Guests on the Check Out Guests Screen
On the Check Out Guests screen, the drop-down box shows the list of everyone who owes money. It would be nice to identify which people in that list are already PayReady (have a credit card on file) so that it makes it easier to go to that person and process their credit card. Each name could look something like "Smith, John [1234] (PR)" in the drop-down list.
Note that this is in lieu of having a mass card processing operation, which has been requested separately
16 votes -
Add Shipping as an option to charge winners during checkout
Allow non-profits to charge winning bidders for shipping costs during check-out
16 votes -
Move to App Based Mobile Bidding
Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.
We may have to switch away from RSA if we can't have you build an App architecture.
16 votes -
Create a mobile app
Make an app for this site.
15 votes -
Option to update credit card expiration date
Allow update of credit card expiration date. I have a patron with same credit card number, but I can't run it because exp date has been updated and system won't allow me to add a new payment method because card # is exactly the same.
15 votes -
15 votes
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Data entry for STATE is cumbersome
Fix the STATE field so that I can just put in my state's two letter abbreviation.
15 votes -
Credit on Bidders Account
I want to be able to put a credit on a bidders account.
15 votes -
Attend but not be bidders
We want the ability to be able to enter someone under Patrons- RSVP's, but not have them be a bidder. We have many children that attend our events, they aren't bidders but we want to be able to assign them to a table.
15 votes -
you can see won and sold packages with out winning bid or sale amount
Have an option in Event Setting to Only hide the winning/sold amount on the eCatalog, without actually hiding the won/bought items.
15 votes -
Allow patrons to store credit card information without making a purchase
Currently, patrons are required to make an online purchase (admission tickets, sponsorship sales, etc.) in order to be presented with the option to store their credit card information for use at the event. It would be great if they were able to create this online account and store credit card information without having to make a purchase.
Essentially, we would like that a user be able to create an account and simply save a credit card for their account. And that's it. No need to purchase anything, just save their credit card information.
15 votes
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