You should be able to apply a tax rate to multiple packages at once by using the "Actions on Selected Packages" option in the Packages tab.

We would like to be able to add a header image or logo, representative of our auction, to all communications.

RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.

Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.

The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.

There is a character limit in the closing message. Each time you add an image that adds to the character limit.

remove the statement "includes one seat" from the ticket portion - description. if you are utilizing it for a couple or table it is confusing to the patron

We had an unfortunate experience where a typo in the FMV field caused all receipts with that item to have the wrong FMV. As a result, we had to send revised receipts to everyone who had purchased that item (there were many available for purchase). Allow the FMV to be changed at any time in the event there is a typo. Patrons who had already bid on the item could be sent the option to review the change and retract previous bids if they desire.

Bidder/donor status should not automatically carry over from event to event. We should have the ability to globally &/or individually change that status. Or change the status to a fillable field so we can track which events patrons donate to or bid in from event to event

We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.

As Admin, I can then add the person/RSVP to a table and/or 'party'.

Add the ability to email staff member directly from the program in Admin tab

At the bottom of the Manage Package page, it would be great to include "Add to Showcase" to the drop down menu so that you can choose all the packages you want in the showcase in bulk action instead if having to choose it when you fill out the form. You should also be able to search by packages that are in the showcase, so you can then modify as needed.

The win-it-now option for each item should be viewable at all times, not just by registered bidders after the auction starts.

Show the Bidder PIN along with their bidder number on the check-in screen, so you can give it to your attendees when they check-in. This will enable them to go start using shared bidding stations right away.

When pulling a Patron Notes Report it does not show the Business Name, just the Custom Addressee Name so there's no way to know which Patron record the note belongs to. This is an urgent matter to be be able to manage Patron notes.

Currently, not all credit card options for patrons (add/edit/delete) are available in the "Process Payment" areas of the website. A user should be able to add/delete a patron's credit card in all areas where recording a payment is an option. Perhaps include an "Accounts" tab in each individual patron record for easy management.

Table number in welcome email.

Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.

Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.

Improve navigation so that when switching tabs between Items and Patrons, say, one returns to where one was before switching. Currently, the only way around this is to option each section in a new tab, so that one's place isn't lost.