General Feedback

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  1. I would like to have an additional category in our catalog for items that have not been bid on.

    I would like to have an additional category in our catalog for items that have not been bid on. I find that people will go straight to that section to see how they can help. In addition, it will ensure that we don't have to have a lot of items left over that we have to store for next year or return to our donors. We want them to feel like they are making a difference.

    12 votes
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    1 comment  ·  Bidding  ·  Flag idea as inappropriate…  ·  Admin →

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  2. I would like to see the amount of the bid raise in the item information. It would help when using Otto to know what would be an appropriate

    When bidding, I would like to see the amount of the bid raise amount in the item information. It would help when using Otto to know what would be an appropriate additional amount to put on bids. I have frequently not put enough on my bid, except for the initial bid.

    4 votes
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  3. E-catalog had a chat feature

    Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
    Thank you!

    14 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Invoices for Donations

    In the same way that it would be helpful to be able to invoice for sponsorships, it would be helpful to be able to invoice for monetary donations that come in before the event. We have several donors who request for invoices and it can get confusing to have so many items that we have to manage outside of RSA.

    5 votes
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    0 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Payment Method Field

    The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.

    12 votes
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  6. Provide an PDF Version of the eBidder Tip Sheet for Digital Distribution

    The eBidder Tip Sheet only allows you to print a copy of it. There is no option for a version that can be electronically distributed to Bidders. It would be useful to have a version, PDF or other format, that can be digitally distributed to Bidders for virtual and online only events

    9 votes
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    0 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →

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  7. edit patrons in table mode

    be able to edit a series of patrons by either scrolling through them (vs. returning to patron list) OR allow an editable table view of the patron list so that each record doesn't need to be opened in order to edit it

    4 votes
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  8. Direct Integration With Web Streaming Platforms

    With the increasing prevalence and need for online only events, it would be beneficial for ReadySetAuction to have direct integrations with online streaming video platforms that are commonly used for online events. The ability to better host online only events that utilize video streaming would be invaluable for users.

    33 votes
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    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Have option to require mobile phone

    Have the option to require mobile phone

    20 votes
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  10. Make the Link Under “Total Invoice” More Obvious

    To click into an invoice, you must select the number under “Total Invoice,” but it’s not obvious that the number is a link. It would be helpful if it appeared as typical links do elsewhere: in blue and underlined.

    4 votes
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    0 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Make Deleting or Partial Deleting of an Invoice Simpler

    If you want to delete something from an invoice or delete an invoice altogether, it takes many steps. It should be accessible from their bidder information, where currently you can only view the invoice. To actually delete something from the invoice, you have to go to Check Out Guests > Find the bidder > Look at their invoice and delete something from it. Instead, it would be helpful if everything related to the bidder could be managed on the same page.

    11 votes
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    0 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Customizable reports

    We should be able to customize reports and then be able to email them. The report should be able to pull up a company that donated items (single or multiple items, or everything they donated) and then pull all the bidders information. I would like to garner more information from bidders: name, COMPANY NAME, address, phone, email. We should be able to produce this report to each supplier. Our people want to contact all the people that bid on their items and they want to see what our bidding is. All of this information is in the system we just…

    22 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Better Donations Report

    Be able to access a report to include Donor name and contact info, their donations, FMV of those donations and actual sale price

    2 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Show Live Bids

    There should be a place to see Live bids as they happen. A simple graph or report on the program that will show who's the current bidder, their bid and for what.

    4 votes
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  15. Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money

    Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website

    3 votes
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  16. Ranging Price Packages are confusing to some bidders

    I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.

    3 votes
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  17. Anonymous Bidder report

    I would like to be able to see who is bidding as anonymous in a report.

    2 votes
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  18. Need a field for Expiration Date for Gift Certificates and/or Gift Cards

    Create a Field for Expiration Date for Gift Certificates and/or Gift Cards

    3 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Increase the character limit for the Package Description field

    Increase the character limit for the Package Description field. 1500 characters is too limited when there are many items in one package and a description is needed for each item

    3 votes
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    1 comment  ·  Packages  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Win-It-Now Parameters

    Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.

    6 votes
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