General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
487 results found
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1 vote -
Faster Check-In Process
There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.
23 votes -
Increase the number of tickets a person can purchase. Right now the limit is 25.
RSA has a default of allowing only 25 admission tickets to be purchase at one time. Increase the number.
1 vote -
10 votes
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Use 2 letter code for states instead of the whole name
Entering a state is clunky - consider switching to the 2 letter abbreviation. Using the example of KANSAS - if you type in the name it consistently brings up ARKANSAS - everything uses the 2 letter abbreviation which is a LOT faster.
9 votes -
Hybrid Event Registration- offer BOTH Paid and Free Options on same site
RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.
3 votes -
Multiple Buyers & Multiple Payment forms
We often have a group of buyers who purchase high-dollar items and need a way to include multiple buyer numbers and amounts.
Similarly, an organization may purchase an item from a combination of cash and checks. It would be helpful to break down a payment using multiple payment forms.7 votes -
Admission tickets could admit more than 1 person
With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.
18 votes -
it allowed for sponsorships of physical items
In the world of virtual events, I want to offer sponsorships of programs and physical items that our ministry needs. People could sponsor all or part of an item.
1 vote -
auction consignments had the option of receiving a percentage of sale price
Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!
3 votes -
We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.
We would have liked the ability to organize our virtual auction items, instead of the default ABC order.
Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.
2 votes -
Customizable texts and emails
It would be great to be able to send custom texts and emails - like "two days left to bid". Current communication platform lacks any customization. Other auction sites have that capability.
28 votes -
RSA Subscriber via Donor Perfect - no option to launch a new auction without "purchase"
Our previous auction is locked out as view only. There is no option to start a new auction under our subscription. I had to contact Tech support for which I received a coupon code to "purchase" a new complete subscription for $0. The coupon code does not work. It is taking days to set up a new auction. Why is there no ongoing subscriber benefit such as easy access to a new auction?
17 votes -
deposit report
We need a deposit detail report so we can match the donations or bid payments to the deposits to our bank account to be recorded in our finance software. Are there fees, or are they 1:1 deposits? What was transferred when?
3 votes -
Dynamics GP Support
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1 vote -
Email notifications sent to staff when when ebidding closes with highest bidder & when bidder pays
Receive e-mail notifications for bidding, bidding closing, payments received, etc.
The current functionality requires going to website and checking to see the status.13 votes -
Images Upload JPEG
Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.
16 votes -
catalog
The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.
21 votes -
Header Image for Invoices, Receipts, Communications in general
We would like to be able to add a header image or logo, representative of our auction, to all communications.
6 votes -
RSA Generated Gift Certificates could be sent directly to winner
Especially now that many are doing online events, it would be nice to have more editing options for gift certificates and the ability to email them directly to the high bidder (copied to donor) with their receipt.
Another acceptable option would be to search for selected gift certificates and print/pdf them one at a time.
9 votes
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