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464 results found

  1. Response email was customizable

    It would be great if RSA could make the response email that our guests receive upon sign up customizable or even make it optional. Right now it is somewhat confusing for our event and the subject line is not accurate nor is the fact that it is coming from a person instead of the organization as it should be.

    17 votes
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  2. 27 votes
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  3. A Single Click "Checkout Now" button was available from auction screen

    I believe that there should be a one click checkout option when purchasing items as a "buy it now" option. The process to go back to the Home screen, then My Account, then Pay Invoice, or even locating the $ icon to checkout is VERY confusing and often causes many issues with my patrons. We have been using the system for close to a year now and this is a continued problem.

    If there was a "Checkout Now" or "Complete Checkout" single click button that would alleviate SO MANY headaches for our fundraising team.

    7 votes
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  4. Tickets to Bid

    We would like to be able to make ticket or sponsorship purchase mandatory in order to bid.

    1 vote
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  5. Donations from years past under each patron instead of switching events...

    Could RSA list all donations from years past and the current under each patron name/business instead of having to switch from year to year to view the donation given by the patron. This would save SO much time!

    6 votes
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    0 comments  ·  Patrons  ·  Admin →
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  6. Add export to cvs for ALL reporting screens!

    We’d like a report of ALL packages, with all fields that we can download into a spreadsheet. There are many other screens that are not specifically reports, that should also be downloadable
    We’d like to review bidding activity, etc

    1 vote
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  7. More Ways to Reorder Sponsorship Entries

    It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!

    1 vote
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  8. More Ways to Reorder Sponsorship Entries

    It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!

    0 votes
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  9. Event Website Address Field Showed All Characters

    It would be very helpful if the field where the event address is created would be long enough to show all the entire URL. Especially since it is unable to be changed once submitted. If the field is not able to be enlarged then at least the ability to scroll to the end of the entry would be a huge help! Thanks!

    1 vote
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  10. Imports Should Accept Unicode in the Import Document

    Imports currently do not accept Unicode in the Import document. This is a problem for organizations that wish to include information in languages other than English in their Import. It is important for organizations that work in non-English languages to have the ability to Import using Unicode characters in the Import document.

    3 votes
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  11. Comment section needs to be accessible

    The comment section in the cash donations screen needs to be included in reports. We have some cash donations that are tributes or have sub-solicitation information. It would also be helpful if the comment section would transfer to the notes section in DonorPerfect.

    3 votes
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  12. Straight donation

    There should be a more efficient and expedited way to do a straight donation. You should not have to create an account

    1 vote
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    0 comments  ·  Donations  ·  Admin →
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  13. Weekly Sales & Donation Downloads

    There should be a way to download sales & donations into our DonorPerfect software on a weekly basis prior to the event date and even afterwards so that double entry doesn't have to happen. We need to balance our books each month and waiting until 4 weeks after the event to do this is not realistic.

    4 votes
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  14. 1 vote
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  15. It would notify bidders either they won

    One of the things I noted was that Ready Set Auction does not notify bidders that they won the bid. The bidder has to sign on to see that they owe something. When the event is strictly an online event, it is important the bidders are notified. Otherwise the volunteers have to call everyone to let them know.

    5 votes
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    0 comments  ·  Bidding  ·  Admin →
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  16. Several suggestions follow . . .

    -The actual logo of our sponsors could be on our event website.
    -We could see live bidding updates as they happen
    -We could sell raffle tickets
    -Payment by credit card/paypal can be set to required in the settings
    -Titles for patrons/donors need to be expanded to Mr. & Mrs. Also, need to include religious titles such as Sister, Father, Brother, Reverand, etc.

    1 vote
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  17. Ability to add countries into the Account Sign up page

    We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.

    6 votes
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    1 comment  ·  Setup  ·  Admin →
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  18. Make Bidder Under Everyone

    I want to be able to under "Patrons- Everyone", choose at the bottom under "actions on everyone" to be able to mass create people as bidders.

    12 votes
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    0 comments  ·  Patrons  ·  Admin →
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  19. you had currency options within the Ready Set Auction set-up

    We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.

    1 vote
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  20. At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors

    At the end have the ability to move all Patrons into Donor Perfect now just Bidders and Donors. Currently anyone who registered but did not bid or donate who might be a new constituent. The ability to move them either into DP or ConstantContact.

    3 votes
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