General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
482 results found
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Report of all emails sent
Enable a report that shows a record of all emails sent. Currently it is very difficult to double check who has received emails or not, unless you click into the history of each individual patron. It's important for accounting purposes that we have a record of the receipts being sent.
This could be done by showing a column for "Receipt Sent?" on the patron list. There is a "Thanked?" column, but we do not always use the Thank You email template for sending receipts to those who made monetary contributions.
9 votes -
Make email subjects customizable
It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.
23 votes -
Report of All Who Placed Bids with Contact Info
We had an event that included onsite and offsite bidders. In order to thank everyone who PARTICIPATED we were going to use everyone who checked-in (attended) as well as anyone who placed bids while offsite, but we don't have that information.
1 vote -
change bidder/donor status from an on/off checkbox to a fillable field
Bidder/donor status should not automatically carry over from event to event. We should have the ability to globally &/or individually change that status. Or change the status to a fillable field so we can track which events patrons donate to or bid in from event to event
3 votes -
qr codes on electronic bidding tips
Please include a QR code to the rsabid.com website on the Electronic Bidding Tips sheet...much easier for those using phones.
4 votes -
Donors in Donation Import
I would like to be able to import donations and include the donor information. Currently you have to link it after import.
4 votes -
copy an auction package from a previous event
Some of our donors give the same item every year. It would be great if there was an easy way to duplicate a donation (or package) from a previous event and then do minor edits as needed. This would be a great time saver.
24 votes -
Push Notifications needed!
PUSH NOTIFICATIONS needed for:
- when donations are submitted and then approved or rejected
- when a sponsorship or ticket is boughtThese are nice so we don't have to login multiple times a day to see what's going on.
17 votes -
You could customize letters in Printed Materials
You should be able to customize the printed materials with the organization's logo, custom language, and letter head.
11 votes -
Offer Free Tickets (RSVPs) Online
We would like to allow people to RSVP online. Some guests might not receive an invite to a corporate table or (personally sponsored) hosted table. We want those who see our website to make 1 of 3 decisions: 1) sponsor a table, 2) host a table, and/or 3) RSVP to the event for FREE.
As Admin, I can then add the person/RSVP to a table and/or 'party'.
3 votes -
Faster Check-In Process
There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.
23 votes -
Increase the number of tickets a person can purchase. Right now the limit is 25.
RSA has a default of allowing only 25 admission tickets to be purchase at one time. Increase the number.
1 vote -
10 votes
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Use 2 letter code for states instead of the whole name
Entering a state is clunky - consider switching to the 2 letter abbreviation. Using the example of KANSAS - if you type in the name it consistently brings up ARKANSAS - everything uses the 2 letter abbreviation which is a LOT faster.
9 votes -
Hybrid Event Registration- offer BOTH Paid and Free Options on same site
RSA needs to offer a solution for their clients hosting hybrid events. For ease of guest experience and clarity of marketing a hybrid event, one should be able to send all traffic to one event site. However, if RSA does not offer one person to register for free for the virtual part and another person to register for in person, then two different sets of instructions need to be provided, which is confusing at best, and turns people away because it's "too much" to remember/do, at worst.
3 votes -
Multiple Buyers & Multiple Payment forms
We often have a group of buyers who purchase high-dollar items and need a way to include multiple buyer numbers and amounts.
Similarly, an organization may purchase an item from a combination of cash and checks. It would be helpful to break down a payment using multiple payment forms.10 votes -
Admission tickets could admit more than 1 person
With the current set up admission tickets can only admit a single person. If a user wishes to sell a couple or team ticket, they have to set it up as sponsorship. This is problematic as many donors will not think to look for tickets under the sponsorship section, which leaves it up to the organization to have to communicate this to their constituents. Let us be able to set up ticket catergories that admit more then one person or at least be able to move sponsorship levels to the ticket section on the website.
18 votes -
it allowed for sponsorships of physical items
In the world of virtual events, I want to offer sponsorships of programs and physical items that our ministry needs. People could sponsor all or part of an item.
1 vote -
auction consignments had the option of receiving a percentage of sale price
Donors who donate an auction item for consignment usually ask for a percentage of the final auction price rather than a specific amount. The donation page only allows for a set price. Please enable the option to have a percentage of the sale for consignment donations in addition to a consignment price!
3 votes -
We could order items on our online catalog for virtual auctions. Also didn't like how "Request an Account" implied approval process.
We would have liked the ability to organize our virtual auction items, instead of the default ABC order.
Also, when our interested bidders clicked to create an account the webpage said "Request an Account." We saw many people click on our link to create an account, but only so many people actually created one. We worry that the "Request" language deterred people thinking it involved more than what it was, which was an automatic approval that we set up in our settings.
2 votes
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