General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
487 results found
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Better management of contacts
I'd like to see contact lists be more like the ones we use in Gmail. For example, currently you can assign donors and bidders to "affiliations".
For existing contacts, it would be great if you could select a group of donor contacts and add them all to a particular affiliation. Currently, you have to click on each contact and separately add them to the affiliation group.
Also, there's no way to sort lists by multiple affiliations. For example, what if I want a list of donors who are in affiliations "church and NOT school".
6 votes -
Link to the individual donor detail pages from the Donors column on Manage Donations page
Under Items>Manage Donations please make the Donation Name column link to the editable details of the donation, it would be great if you would also link to the individual donor detail pages from the Donors column.
6 votes -
Add a date to the thank you letters
Please add a date to the thank you letters.
6 votes -
Make different online account types for donors and bidders
Currently, a patron is required to create a "Bidder" account when attempting to purchase a sponsorship or give a donation through the event website. This causes issues when a business attempts to donate or purchase a sponsorship through the website as there is no way for them to designate themselves as a business in doing so (especially since business donors cannot also be bidders in ReadySetAuction).
6 votes -
Create a bulk duplicate merge function
Currently, duplicate merges can only be performed on an individual basis. This is not reasonable if there are large numbers of duplicate records in the database. There should be a bulk duplicate merge or automatic de-dupe option offered.
6 votes -
Give users ability to customize name of Additional Donation
Currently, if a Bidder opts to give an additional donation during check-out, this appears on their invoice as a Monetary Pledge. It would be great if the verbiage of this donation could be customized.
6 votes -
Allow drink ticket sale with check in
It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.
6 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Mass Thank You for Both Donors and Bidders at once
We would like a way to email both donors and bidders at once, so in case they are both, they don't get 2 communications.
6 votes -
Event site shouldn't display blank meal choice column if meal wasn't offered
If an organization does not offer a meal choice for ticket purchases, this column shouldn't display. What happens right now is when you buy tickets online, if you select multiple tickets and enter a guest name, then in the Review & Checkout Section you can click the magnifying glass next to the number of attendees which shows a grid that includes a blank column for meal choice. This may cause ticket buyers to think they missed filling out part of the purchase, even though the field was never offered to them.
6 votes -
Ticket Purchases Select Table
We want the ticket buyer to have a designed table selection (that we can pre-fill) to be able to choose to sit at on the online website when purchasing a ticket.
6 votes -
RSA had a report similar to the Item/Service Donations Report, but built for Cash/Sponsorships.
Currently, there is not a way to get a list of sponsorships with the comments included.
6 votes -
keying in dates, please
When setting the date of a donation (or payment) it would be quicker if we could use the keyboard to type the date in or edit the date that is displayed, rather than being forced to use the mouse to click the desired date in the calendar drop-down.
6 votes -
Win-It-Now Parameters
Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.
6 votes -
Online Bidding - See "all" bidders
It would be nice to be able to see "all" the bidders on an item so you can know who you are bidding against...it makes it more competitive...similar to "working" the room in a live event.
6 votes -
Ability to add countries into the Account Sign up page
We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.
6 votes -
Comment section needs to be accessible
The comment section in the cash donations screen needs to be included in reports. We have some cash donations that are tributes or have sub-solicitation information. It would also be helpful if the comment section would transfer to the notes section in DonorPerfect.
6 votes -
Donations from years past under each patron instead of switching events...
Could RSA list all donations from years past and the current under each patron name/business instead of having to switch from year to year to view the donation given by the patron. This would save SO much time!
6 votes -
Header Image for Invoices, Receipts, Communications in general
We would like to be able to add a header image or logo, representative of our auction, to all communications.
6 votes -
Report of all emails sent
Enable a report that shows a record of all emails sent. Currently it is very difficult to double check who has received emails or not, unless you click into the history of each individual patron. It's important for accounting purposes that we have a record of the receipts being sent.
This could be done by showing a column for "Receipt Sent?" on the patron list. There is a "Thanked?" column, but we do not always use the Thank You email template for sending receipts to those who made monetary contributions.
6 votes
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