General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
501 results found
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edit patrons in table mode
be able to edit a series of patrons by either scrolling through them (vs. returning to patron list) OR allow an editable table view of the patron list so that each record doesn't need to be opened in order to edit it
7 votes -
A Single Click "Checkout Now" button was available from auction screen
I believe that there should be a one click checkout option when purchasing items as a "buy it now" option. The process to go back to the Home screen, then My Account, then Pay Invoice, or even locating the $ icon to checkout is VERY confusing and often causes many issues with my patrons. We have been using the system for close to a year now and this is a continued problem.
If there was a "Checkout Now" or "Complete Checkout" single click button that would alleviate SO MANY headaches for our fundraising team.
7 votes -
qr codes on electronic bidding tips
Please include a QR code to the rsabid.com website on the Electronic Bidding Tips sheet...much easier for those using phones.
7 votes -
Allow the FMV to be changed after bidding has begun
We had an unfortunate experience where a typo in the FMV field caused all receipts with that item to have the wrong FMV. As a result, we had to send revised receipts to everyone who had purchased that item (there were many available for purchase). Allow the FMV to be changed at any time in the event there is a typo. Patrons who had already bid on the item could be sent the option to review the change and retract previous bids if they desire.
7 votes -
we could invoice and receipt our sponsors. Most all of our patrons are the sponsors and attendees.
Almost all of our sponsors are attendees of our event. When they check out, it would be helpful to be able to see their actual balances, including sponsorships, and not just what they purchased during the auction.
7 votes -
Alphabetize the Prospective Donor List for Letters and Labels
Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.
7 votes -
Rolling Donors from one event to the other shouldn't be required
When creating a new event you don't have the option to exclude donors from the previous event. All other options are optional except donors. Please make it optional to roll over donors to a new event instead of required.
7 votes -
Sponsors can edit their attendee list after purchase
Sponsors or people who buy multiple tickets should be able to edit or add attendees to their purchase after they bought their sponsorship or after we, on the backend, created the ticket for them.
7 votes -
Generate Invoices for Specific Groups of Bidders
We print invoices for check out, and it would be great if could print those who owe who we have a credit card for - and those that don't. Would save lots of time for wouldn't have to manually separate them.
6 votes -
Better management of contacts
I'd like to see contact lists be more like the ones we use in Gmail. For example, currently you can assign donors and bidders to "affiliations".
For existing contacts, it would be great if you could select a group of donor contacts and add them all to a particular affiliation. Currently, you have to click on each contact and separately add them to the affiliation group.
Also, there's no way to sort lists by multiple affiliations. For example, what if I want a list of donors who are in affiliations "church and NOT school".
6 votes -
Link to the individual donor detail pages from the Donors column on Manage Donations page
Under Items>Manage Donations please make the Donation Name column link to the editable details of the donation, it would be great if you would also link to the individual donor detail pages from the Donors column.
6 votes -
Add a date to the thank you letters
Please add a date to the thank you letters.
6 votes -
Give users ability to customize name of Additional Donation
Currently, if a Bidder opts to give an additional donation during check-out, this appears on their invoice as a Monetary Pledge. It would be great if the verbiage of this donation could be customized.
6 votes -
Allow drink ticket sale with check in
It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.
6 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Mass Thank You for Both Donors and Bidders at once
We would like a way to email both donors and bidders at once, so in case they are both, they don't get 2 communications.
6 votes -
Event site shouldn't display blank meal choice column if meal wasn't offered
If an organization does not offer a meal choice for ticket purchases, this column shouldn't display. What happens right now is when you buy tickets online, if you select multiple tickets and enter a guest name, then in the Review & Checkout Section you can click the magnifying glass next to the number of attendees which shows a grid that includes a blank column for meal choice. This may cause ticket buyers to think they missed filling out part of the purchase, even though the field was never offered to them.
6 votes -
Ticket Purchases Select Table
We want the ticket buyer to have a designed table selection (that we can pre-fill) to be able to choose to sit at on the online website when purchasing a ticket.
6 votes -
RSA had a report similar to the Item/Service Donations Report, but built for Cash/Sponsorships.
Currently, there is not a way to get a list of sponsorships with the comments included.
6 votes -
keying in dates, please
When setting the date of a donation (or payment) it would be quicker if we could use the keyboard to type the date in or edit the date that is displayed, rather than being forced to use the mouse to click the desired date in the calendar drop-down.
6 votes
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