General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Give users ability to customize name of Additional Donation
Currently, if a Bidder opts to give an additional donation during check-out, this appears on their invoice as a Monetary Pledge. It would be great if the verbiage of this donation could be customized.
6 votes -
Allow drink ticket sale with check in
It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.
6 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Mass Thank You for Both Donors and Bidders at once
We would like a way to email both donors and bidders at once, so in case they are both, they don't get 2 communications.
6 votes -
Event site shouldn't display blank meal choice column if meal wasn't offered
If an organization does not offer a meal choice for ticket purchases, this column shouldn't display. What happens right now is when you buy tickets online, if you select multiple tickets and enter a guest name, then in the Review & Checkout Section you can click the magnifying glass next to the number of attendees which shows a grid that includes a blank column for meal choice. This may cause ticket buyers to think they missed filling out part of the purchase, even though the field was never offered to them.
6 votes -
Ticket Purchases Select Table
We want the ticket buyer to have a designed table selection (that we can pre-fill) to be able to choose to sit at on the online website when purchasing a ticket.
6 votes -
RSA had a report similar to the Item/Service Donations Report, but built for Cash/Sponsorships.
Currently, there is not a way to get a list of sponsorships with the comments included.
6 votes -
keying in dates, please
When setting the date of a donation (or payment) it would be quicker if we could use the keyboard to type the date in or edit the date that is displayed, rather than being forced to use the mouse to click the desired date in the calendar drop-down.
6 votes -
Win-It-Now Parameters
Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.
6 votes -
Online Bidding - See "all" bidders
It would be nice to be able to see "all" the bidders on an item so you can know who you are bidding against...it makes it more competitive...similar to "working" the room in a live event.
6 votes -
Ability to add countries into the Account Sign up page
We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.
6 votes -
Comment section needs to be accessible
The comment section in the cash donations screen needs to be included in reports. We have some cash donations that are tributes or have sub-solicitation information. It would also be helpful if the comment section would transfer to the notes section in DonorPerfect.
6 votes -
Donations from years past under each patron instead of switching events...
Could RSA list all donations from years past and the current under each patron name/business instead of having to switch from year to year to view the donation given by the patron. This would save SO much time!
6 votes -
Header Image for Invoices, Receipts, Communications in general
We would like to be able to add a header image or logo, representative of our auction, to all communications.
6 votes -
Allow the FMV to be changed after bidding has begun
We had an unfortunate experience where a typo in the FMV field caused all receipts with that item to have the wrong FMV. As a result, we had to send revised receipts to everyone who had purchased that item (there were many available for purchase). Allow the FMV to be changed at any time in the event there is a typo. Patrons who had already bid on the item could be sent the option to review the change and retract previous bids if they desire.
6 votes -
remove the "includes one seat"
remove the statement "includes one seat" from the ticket portion - description. if you are utilizing it for a couple or table it is confusing to the patron
6 votes -
we could choose pledge date vs. payment date for pledged giving
Users often have some patrons who pledged money on one date and paid later, but the payment date in DonorPerfect is showing as the pledge date. It would be preferable to have control over whether the date is recorded when pledges vs. when payment is received.
6 votes -
Allow ALL patrons to store credit card information without making a purchase
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…
6 votes -
Allow check-in/check-out without so much typing
We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…
6 votes -
different tabs in the control center need to share info with each other
Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.
6 votes
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