General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
491 results found
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4 votes
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Fully customizable bidder receipts
I would love to see a much more customizable bidder receipt. I want to make it match our letterhead and contain the verbiage we choose to use, etc.
4 votes -
Sponsors can edit their attendee list after purchase
Sponsors or people who buy multiple tickets should be able to edit or add attendees to their purchase after they bought their sponsorship or after we, on the backend, created the ticket for them.
6 votes -
Personalized display names
Our bidders loved bidding with personalized, creative bidder display names. This created more bidding wars than the simple anonymous112, anonymous 124, etc. Most people did not want their actual names shown online.
2 votes -
Help text within form fields were darker
A sad fact of life is that eyesight changes as we age and we need more contrast to read easily. The help info within form fields is really, REALLY hard to read for me and I'm guessing for many users, so it making it darker would be much appreciated.
3 votes -
we could select which guestlist we want to roll forward.
We host annual events in mutiple cities, therefore it would be nice if we could choose which event guestlist we want to roll forward rather than the most recent.
3 votes -
Consideration Received Customizable
I would like to be able to modify consideration received on donor thank you letters.
1 vote -
Website Should be Responsive to different sized-screens
Right now the RSA website is set-up & optimized for mobile phone display only. It does not look good when viewed on a tablet and looks even worse on a computer screen!
While I know that RSA is geared towards mobile users, a lot of people still use computers so the website should be responsive to the types of screens it can be opened on.
6 votes -
Payment button was more visible on invoice
Many patrons thought that when they received their invoice it meant that their card had been debited and they could pick up their items. They don’t always scroll to bottom where payment button is. Recommend that the payment button be moved to top of invoice.
1 vote -
Create a Report with # of tickets from ticket sales & sponsorship sales
Create a Report with # of tickets from ticket sales & sponsorship sales
1 vote -
Reporting: Need a report for ticket sales that includes date of ticket purchase, names of guests, guests menu choices and notes.
Need a report to use to "audit" ticket sales for accounting. Should include the date of ticket purchase, the name of the purchaser, the name of the guest, menu choice, and notes. Therefore, if a ticket purchase included 4 tickets, then there would be 4 line items to the purchase.
3 votes -
Remove taxable column
Allow the Taxable column to be removed from receipts.
2 votes -
Not every event has eBidding
I'm using RSA to sell advanced tickets and capture credit cards for traditional bidding. No eBidding / No Catalog. Unfortunately, the account creation email for ticket purchasing requests eBidding instructions (i.e., Remain anonymous, inform if overbid). THIS IS VERY CONFUSING SINCE WE HAVE NO EBIDDING. CAN THIS BE REMOVED?
1 vote -
Rolling Donors from one event to the other shouldn't be required
When creating a new event you don't have the option to exclude donors from the previous event. All other options are optional except donors. Please make it optional to roll over donors to a new event instead of required.
7 votes -
More Text Customization Options
It would be great if we could customize the font color and spacing better in the intro and closing messages for the event website. Right now the website looks simple, which is good for users, but dated.
8 votes -
eBidding Instructions for Bidders
It would be great to have specific eBidding instructions for bidders on how to register their account and the steps involved in the eBidding process that organizations can include on the Website and/or in the Invitations
4 votes -
Improved Adding Pictures
Adding pictures to the opening & closing messages is difficult. First, you can't upload it - you can only add the URL from a public website. Second, once I did add it, I was unable to wrap text around it - basically negating having it at all.
10 votes -
Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.
When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.
2 votes -
Option to Advertise Auctions Across Social Media & Other Channels
I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.
6 votes -
Business Name always printed on receipts for business donors
If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.
2 votes
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