General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
488 results found
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Move to App Based Mobile Bidding
Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.
We may have to switch away from RSA if we can't have you build an App architecture.
16 votes -
[email protected]
I imported my data to DonorPerfect, which worked very smoothly. But then I exported that data from DonorPerfect to Quickbooks, and discovered that many of the RSA entries had reference numbers longer than 11 characters, which is the max that Quickbooks allows, so I had to fix a bunch before I could finish the import. Please make sure RSA reference numbers are 11 characters or less!
1 vote -
Website Customize Language
We would like to be able to customize the language on the website on the buttons and system text.
9 votes -
Ability to add/change fields in Sponsorship area to allow for needed information
We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.
For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.
Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…
5 votes -
Bidder Numbers
It would be nice if there was an option to allow RSA to automatically assign bidder numbers OR allow the nonprofit to assign bidder numbers. We use numbered paddles at our event and we would like to be able to easily assign those numbers ourselves. Last year this required calling RSA so they could switch something on their end so we could add in the paddles numbers as guests checked in. This year we forgot that minor detail and we discovered that last year's bidder numbers were still in use and we could not manually change or enter the paddle…
5 votes -
Make email subjects customizable
It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.
23 votes -
Ability to rename tabs on event website
Currently there's no way to rename the tabs that appear on an event's website. It would be exceptionally useful if users had control over the names of the tabs as some events require different tab names vs. what is available.
7 votes -
Allow ALL patrons to store credit card information without making a purchase
This was a previous idea marked "already exists" by RSA Support. It does and it does not (see RSA Support response below). EVERYONE who creates an account should have the option to store their credit card at sign up or any other point (e.g. through My Account>My Settings). Then we should have the ability to see who is attending who has not stored a cc, and send them a reminder to do so (including guests / guests of tables, not just those who purchased tickets directly). This would allow us to not have to gather cc info at check-in but…
6 votes -
Allow proxy bidding for unregistered bidders
The purpose of proxy bidding is to accommodate guests who do not want to deal with the eBidding technology. We feel the fact that the guest must register for an account and verify it through email to proxy bid undermines its purpose. We would like to allow guests to bid by proxy regardless of whether they are registered for an account or not.
14 votes -
Sponsors who are not coming
When we have a sponsor who we know is not going to attend our event, I wish there was a way to mark that in RSA and have those seats NOT show up in our tally on the dashboard. I have had to keep track of those who are not coming in a separate document and deduct that from the total on RSA in order to calculate how many plates of food we need to order from the caterer.
3 votes -
copy an auction package from a previous event
Some of our donors give the same item every year. It would be great if there was an easy way to duplicate a donation (or package) from a previous event and then do minor edits as needed. This would be a great time saver.
24 votes -
we could choose pledge date vs. payment date for pledged giving
Users often have some patrons who pledged money on one date and paid later, but the payment date in DonorPerfect is showing as the pledge date. It would be preferable to have control over whether the date is recorded when pledges vs. when payment is received.
6 votes -
Faster Check-In Process
There needs to be a faster way to check in and add a credit card. Maybe just via a phone number - vs email, phone, password, codes...etc. We had many people decide to just not check in and not bid because it was too hard.
23 votes -
we could invoice and receipt our sponsors. Most all of our patrons are the sponsors and attendees.
Almost all of our sponsors are attendees of our event. When they check out, it would be helpful to be able to see their actual balances, including sponsorships, and not just what they purchased during the auction.
7 votes -
Push Notifications needed!
PUSH NOTIFICATIONS needed for:
- when donations are submitted and then approved or rejected
- when a sponsorship or ticket is boughtThese are nice so we don't have to login multiple times a day to see what's going on.
17 votes -
Bounce Back Emails Could Be Customized
It would be great if we could customize the subject and body of the bounce-back emails for patrons to better communicate what the issue is and what they need to do to fix it.
3 votes -
admins could receive a bcc email for all purchases instead of just on bids
Right now users can only receive a bcc email when bidders place their bids. It would be great if we could receive bcc emails for all purchases made through an event instead.
3 votes -
Alphabetize the Prospective Donor List for Letters and Labels
Alphabetize the Prospective Donor List for Letters and Labels. At present, the letters and labels print in the random order in which they are added to the Ready Set Auction system. As the lists get longer (1000+) it is tedious to match up letters and labels.
3 votes -
There is a character limit in the closing message. Each time you add an image that adds to the character limit. Need this fixed.
There is a character limit in the closing message. Each time you add an image that adds to the character limit.
5 votes -
1 vote
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