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  1. Ability to add countries into the Account Sign up page

    We have many oversea patrons that would like to sign up for an account in RSA but are unable to as there is no country field and the state province fields are US and Canada only. This is super frustrating to the patron and we can potentially lose a lot of potential bids.

    6 votes
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    1 comment  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →

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  2. More Ways to Reorder Sponsorship Entries

    It would make more sense for the entries to work like most programs - first entry on first line, second on next, third and so on. If one does not realize this program is the opposite it requires reordering. This process is cumbersome in that the up/down arrows only move the entry one row at a time. It would be much easier to have the option to reorder by first to last or drag and drop. An additional idea would be to have a (?) pop up box that says that the order is entered a-typically. Thanks!

    1 vote
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    0 comments  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Event Website Address Field Showed All Characters

    It would be very helpful if the field where the event address is created would be long enough to show all the entire URL. Especially since it is unable to be changed once submitted. If the field is not able to be enlarged then at least the ability to scroll to the end of the entry would be a huge help! Thanks!

    1 vote
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  4. E-catalog had a chat feature

    Now that many events are going online, we would like to suggest having a chat feature for our bidders to speak to one another or to us. Or have a forum where they could go to speak to one another. This would help us engage them in our auction as well as make it more lively.
    Thank you!

    14 votes
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    1 comment  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  5. multiple events could be open at the same time

    In this virtual world, with many organizations doing multiple online events, it would be great if we could have more than one auction open at the same time so that we could accept donations for one future event while the current event was still happening. It would also be useful if we had extra items that had not been packaged, if we could carry those over into the next upcoming event.

    8 votes
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  6. Imports Should Accept Unicode in the Import Document

    Imports currently do not accept Unicode in the Import document. This is a problem for organizations that wish to include information in languages other than English in their Import. It is important for organizations that work in non-English languages to have the ability to Import using Unicode characters in the Import document.

    3 votes
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    0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →

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  7. You could send Invoices for sponsorships

    Currently, sponsorships only show in Invoices after they have been paid. Since sponsorships are more like ticket sales, it would be better to be able to invoice for sponsorships just as you would with ticket purchases.

    64 votes
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    6 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Weekly Sales & Donation Downloads

    There should be a way to download sales & donations into our DonorPerfect software on a weekly basis prior to the event date and even afterwards so that double entry doesn't have to happen. We need to balance our books each month and waiting until 4 weeks after the event to do this is not realistic.

    4 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Comment section needs to be accessible

    The comment section in the cash donations screen needs to be included in reports. We have some cash donations that are tributes or have sub-solicitation information. It would also be helpful if the comment section would transfer to the notes section in DonorPerfect.

    3 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I would like to have an additional category in our catalog for items that have not been bid on.

    I would like to have an additional category in our catalog for items that have not been bid on. I find that people will go straight to that section to see how they can help. In addition, it will ensure that we don't have to have a lot of items left over that we have to store for next year or return to our donors. We want them to feel like they are making a difference.

    12 votes
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    1 comment  ·  Bidding  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Have option to require mobile phone

    Have the option to require mobile phone

    20 votes
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    1 comment  ·  Admin & Staff  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Customizable reports

    We should be able to customize reports and then be able to email them. The report should be able to pull up a company that donated items (single or multiple items, or everything they donated) and then pull all the bidders information. I would like to garner more information from bidders: name, COMPANY NAME, address, phone, email. We should be able to produce this report to each supplier. Our people want to contact all the people that bid on their items and they want to see what our bidding is. All of this information is in the system we just…

    22 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Ticket and Sponsorship Description should be more visible

    Please make an option for Admission Ticket Category description and Sponsorship Level Information description to be visible on the actual website page under each sponsorship level or ticket category instead of clicking on the info image to see the description.
    I would like the purchaser to see important info about what they are choosing. Most users will not know to click on the info image to obtain this information.

    11 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →

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  14. there was text-to-give

    Donors should be able to be solicited and give through text.

    29 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Live Event Thermometer

    During a Paddle Call, having the ability to show live goal progress on a big screen to encourage donations.

    80 votes
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    1 comment  ·  Event Showcase  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Straight donation

    There should be a more efficient and expedited way to do a straight donation. You should not have to create an account

    1 vote
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 1 vote
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Several suggestions follow . . .

    -The actual logo of our sponsors could be on our event website.
    -We could see live bidding updates as they happen
    -We could sell raffle tickets
    -Payment by credit card/paypal can be set to required in the settings
    -Titles for patrons/donors need to be expanded to Mr. & Mrs. Also, need to include religious titles such as Sister, Father, Brother, Reverand, etc.

    1 vote
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  19. Payment Method Field

    The "add new card" doesn't allow the entire name of our name or address to be entered since the field doesn't allow enough characters. Please expand this field to allow more characters.

    12 votes
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  20. you had currency options within the Ready Set Auction set-up

    We weren't able to process the payments through the PayPal portal we'd set up because the information it was receiving from RSA was defaulted to USD, though we are in Canada. I've reached out to RSA staff about this, but have yet to hear a response as to whether or not you have the currency capabilities. We won't use the platform again without that currency option - we've used other platforms that allow choices and have had no issues. This is the first time we've encountered problems.

    1 vote
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