General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
489 results found
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Improve social network sharing for the event website
Improve the look/function of the event website link when shared on social media.
11 votes -
12 votes
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Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
30 votes -
Once a package has been won, it locks. Needs to be a way to unlock this.
Once a package has been won it locks. Needs to be a way to unlock this.
9 votes -
Let users change amount and fair market value of a package after it is won
There may be instances where the FMV of an item was incorrectly recorded in the database. RSA should allow the FMV of the item to be modified, even after the close of the auction, and the bidder's receipt automatically updated to reflect the correct amount.
38 votes -
Add win notifications to the text message service
The text message add-on should also notify bidders when they have won an item.
30 votes -
Remove fixed-price items from their online cart
If a bidder inadvertently selects two of a particular package, an event staff member must remove the duplicate item through the Control Center. Bidders should be able to edit their own shopping carts prior to purchase.
12 votes -
Provide one transaction report for all sales, cash donations, sponsorships, and auction wins.
To be able to look at all event transactions in one place, we have to pull four different reports and merge them together. This takes a while because each reports pulls different columns in different orders. Not convenient or efficient, especially when needing to transfer this data into a donor database like Raisers Edge or Bloomerang. In general more control over reports and the ability to add columns would be ideal.
30 votes -
Offer the option to perform a bulk removal of bidder numbers
One of the default Actions on Bidders should be the option to perform a bulk removal of bidder numbers. Currently, one would need to go into each individual patron record in order to remove the assigned bidder number.
21 votes -
Allow staff to retract an Otto autobid from a package
Currently, you must retract the last human bid in order to retract an Otto autobid. It would be incredibly useful to be able to simply retract the autobid from the package.
19 votes -
Allow existing patron/package/donation information to be updated via import
Currently, the import feature in ReadySetAuction only allows for the creation of new records, and does not allow the user to update existing records. For instance, if we needed to bulk update our Patron records with address or phone information, we would need to do so one-by-one.
24 votes -
Allow Admins to change staff contact information
Currently, Administrators are unable to change the name/e-mail address of a staff member after they have registered. This can cause problems when there is staff turnover and/or inadvertent errors entered into the database.
25 votes -
Couples with two separate patron records should be able to share an email address
This would make the check-in process for couples much easier.
22 votes -
12 votes
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Add Notes, To-Do List, and way to flag Items
It would really be nice if there were a sidebar that would allow you to put notes on items and create a to-do list on the website. As an example in quicken, you can flag items you need to come back to or create a note for yourself.
10 votes -
Create a bulk duplicate merge function
Currently, duplicate merges can only be performed on an individual basis. This is not reasonable if there are large numbers of duplicate records in the database. There should be a bulk duplicate merge or automatic de-dupe option offered.
6 votes -
Make different online account types for donors and bidders
Currently, a patron is required to create a "Bidder" account when attempting to purchase a sponsorship or give a donation through the event website. This causes issues when a business attempts to donate or purchase a sponsorship through the website as there is no way for them to designate themselves as a business in doing so (especially since business donors cannot also be bidders in ReadySetAuction).
6 votes -
Offer the ability to deactivate Otto
The organization should have the ability to turn off Otto for eBidding.
5 votes -
Category Winnings Report
At our auction, we post a winnings report at each silent auction booth (category) after it has closed. We are currently doing this by using the Winnings Report and sorting through the rows and columns we need for each booth report and then making it a larger size font and adding lines to print. This is very time consuming. It would be very convenient if you could print each category's winnings report with item number, item, amount, and bid number or something similar instead of all the packages and categories in one report.
7 votes -
The "Select All" feature on the Manage Bidders/Manage Donors page should select all on ALL pages
Currently, in most situations, "Select All" will only select patrons on the current page. It is incredibly time consuming to perform an action on every single page of patrons. "Select All" should truly select all designated donors/bidders, or there should be the option to display all records on a single page.
10 votes
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