General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Prevent bidders without tickets from checking in
Some organizations do not want to allow bidders to check in until they have purchased a ticket, it would be great if there was a setting to control this. Maybe under Admin > Event Settings there could be a check box to require that patrons have a ticket or a party on file before their check in can be completed.
10 votes -
19 votes
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Simplify Creating an Account
Right now it is a process to create an account for the Event Website. It would be nice if this was more of a streamline process. They should not have to request an account before creating an account online. This is an unnecessary step.
32 votes -
Apply Two Payment Methods at Check-Out
Many of our bidders apply a specific amount of cash and then would like to pay with credit card for the rest. It would be very helpful to be able to apply cash or check amounts to the total and then be able to apply another form of payment like credit card for the remaining balance. This would also allow two bidders to split the cost of an item. Using the way to you suggest to do this then gives inaccurate information on how much items really cost by having to change them to make their payments work. This would…
168 votesThank you for this great idea! We are in the very beginning stages of working on a solution to incorporate this feature into ReadySetAuction! We will keep you updated here!
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Global Update
It would be beneficial having the option to be able to Globally Update fields that are in Ready Set Auction. An example would be: At the start of an event not everyone will be a Bidder again. It would save time to be able to remove everyone as a Bidder all at once. It would also be helpful to globally update a bidder's status as attending.
35 votes -
Change Person to Business or Business to Person Record Type
It would be nice to have an option to allow a Person's record to be change to a Business record. Right now the only option is to delete the record and then add a new one as a business.
49 votes -
Pull all gifts in the DonorPerfect Gifts report regardless of status
Gifts should be able to show on the report so they can be imported into DonorPerfect. There might also need to have an alert pop-up or something that says that some of the gifts in the export may not have been received, do you want to export all the gifts anyway?
7 votes -
HTML documents should match RTF documents
Under Items > Printed Materials, the "Bid/Purchase Sheets (full descriptions, with prefilled increments)" and "Bid/Purchase Sheets (no descriptions, with prefilled increments)" RTF and HTML versions of these documents do not match. Users should get the same document regardless of how they print it.
1 vote -
Allow drink ticket sale with check in
It would save a step if you could record the sale of a drink ticket while checking a patron in, instead of needing to first check them in under the Check In Guests tab, then go over to Record Sales and look up the drink ticket item there.
6 votes -
Additional Payment Options
Currently, you're only able to accept credit card payments online. It would be most helpful if we were able to accept additional payment options for patrons that would like to send us a check or pay at the door. This will help cut down on the amount of time it takes for my staff to manually enter these payments.
8 votes -
Have a reminder communication template
Have a reminder communication template to be able to remind bidders to complete registration
6 votes -
Make it easier to sort item order in Arrange Packages
Setting the order requires moving items up or down one spot at a time, as opposed to simply renumbering where you desire the item to be. As new live items were received, it takes a long time to move them into the desired order. And if there are more than 20 items, you cannot see all of the items at one time.
55 votes -
Check In Email
It would be a beneficial feature for RSA if the day of the event Bidders who purchased a ticket can receive a communication/email to be able to check themselves in. This will save a lot of time.
29 votes -
Import
It would be nice if we have the ability to be able to import into any field in RSA. This would save us the time of going into each record to update certain fields.
34 votes -
Allow for multiple quantity of the same package
If you have multiples of a donation, you currently are not able to have a quantity on the package to allow for multiple biddable packages of the same contents. You are able to copy a package to make multiples that will be biddable, but they must each be named uniquely.
Allowing for a quantity counter or multiple packages with the same name would be a great improvement!
20 votes -
Integrate PayPal with checkout for live event
In RSA, we are able to enable PayPal for online purchases; however, the system does not allow PayPal for check-in/check-out at the live event. Not sure why. It would be easier to just manage one payment system. We had a lot of requests to use PayPal during this year's event.
1 vote -
Email bounces
It would be nice if we were alerted when we send an email to a patron/bidder and it bounces.
4 votes -
Add flag next to bidder's name indicating whether a credit card is on file or not.
Add a flag next to a bidders name indicating whether or not they have a credit card on file when entering bidder numbers in the "Record Sales" function during the event. This would allow the recorder to know if they have a card on file or not.
41 votes -
Data entry for STATE is cumbersome
Fix the STATE field so that I can just put in my state's two letter abbreviation.
15 votes -
Allow the "Welcome" email to be customized like the Invitation email
The Welcome email should be customizable, just as all other email templates under Patrons > Communications.
67 votes
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