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481 results found

  1. Allow Notes to be Edited and Deleted

    We often add Notes to a Patron's record for others to handle. For example, the Reservations people enter Notes for the people handling the Table Assignments. But sometimes that information needs to be edited or deleted, and currently that is not allowed.

    21 votes
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    4 comments  ·  Patrons  ·  Admin →
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  2. Allow merged invoices for couples that eBid separately

    Currently couples can share a bidder #, but if they want to eBid online as individuals (with their individual email addresses), there is no way to get a merged invoice. This means they need to checkout separately. This makes checkout confusing, because couples checkout with their shared bidder # at the end of the event, and may not realize they have not paid for one spouse's online winnings.

    27 votes
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  3. Change messaging that displays on event website before eCatalog opens

    Under Auction Catalog > Categories, can the message be changed from 'The Catalog is empty. Come back soon' to something like 'The Catalog will be available on November 4th starting at 7:00am'?
    Under Tickets, can we have the option to make the Tell Us Who Is Coming page be required rather than optional? The meal choices in particular are on this page and I anticipate will save us time following up if people are required to make their meal selection at the time of purchasing their tickets.

    7 votes
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  4. Display bid number to bidders under "My Account"

    This became a problem for our auction. The silent items were E-Bidding and the Live items were traditional. So when it was time to do the traditional Live section, bidders didn't know their bid numbers. It needs to be shown in their "My Account" section.

    9 votes
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  5. Lengthen the check number field

    Check number field in Check out guests is not long enough for bank issued checks.

    20 votes
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  6. Add a date to the thank you letters

    Please add a date to the thank you letters.

    6 votes
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  7. Allow Event Staff to Access Prior Events

    Currently, only staff members registered for a particular event can access that event. This means that a new staff member on the current event's staff roster cannot access prior events unless he/she was already on that prior event's staff roster as well. Since staff turnover is fairly common, and new staff often like to refer back to prior event data, it would be very helpful to allow all current staff members to access prior events, even if they were not registered staff members for those events.

    16 votes
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  8. Create a mobile app

    Make an app for this site.

    15 votes
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  9. Enable the salutation field to be imported

    The salutation is the only patron field that is not able to be uploaded into RSA. It is importaint to be able to both formally, and informally address our patrons. When importing from our DPO system, this is a key peice of information.

    8 votes
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    0 comments  ·  Patrons  ·  Admin →
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  10. Have a childcare ticket option

    Our auction provides childcare and it would be nice to have a completely separate ticket structure for that. Currently, we have to bundle it with regular admission tickets which assigns kids a bid number and makes for manual count of actual ticket sales. It would be nice if when a couple buys a ticket there is an option to add a child or children and would keep them as a party, but keep the child separate from regular ticket sale numbers.

    5 votes
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    1 comment  ·  Setup  ·  Admin →
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  11. Highlight new items on home page

    Highlight new items on the home page

    1 vote
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  12. Separate sponsorships from donations.

    Separate sponsorships (i.e. table sponsorships) out from the other donations, since they have different functions - for our event, our table sponsors are dealt with much differently than our auction donors. This would be helpful when sending thank you letters and when pulling reports at the end... Also, create a separate Sponsors area under the patrons tab, instead of lumping the sponsors in with the donors.

    67 votes
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    2 comments  ·  Donations  ·  Admin →
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  13. Add Custom Reporting (or include all applicable fields in the reports that you provide)

    Some of your reports do not include important fields that would be useful for reviewing records. (ie "Packaging Status" report does not include Package Description and Donation Comments, which would be useful to verify that all pertinent information was included when the package was created... another example is on the Data Exchange Page, the "Item/Services Donation Report" does not include a Donation #). I realize that you can't please everyone so maybe adding a custom report feature, allowing users to create reports from all available fields would be the answer. At the very least, please add the above fields to…

    127 votes
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  14. Allow bid numbers to be imported as an option

    We have used other systems to manage our event, and those have allowed us to import bid numbers. I would like to be able to import these - a HUGE headache for I'd already printed packets with assigned bid numbers before I tried to load into RSA and it's taken all day to get RSA Bid #s to agree.

    21 votes
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    2 comments  ·  Import  ·  Admin →
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  15. support mobile card readers

    It would make the system more flexible to integrate mobile swipe devices allowing staff to handle credit card swipes with an ipad or iphone. It also makes the use of wifi not as important which in some venues can be sketchy.

    31 votes
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  16. Contact Email Address Not Unique

    Let the email address associated to a Contact on a Business Donor record be a duplicate to an email address for an individual. Many times you want to list the Donor for a sponsorship or an auction donation as a business, but the contact that you should send a thank you to at that business record is also an individual bidder. Without being able to duplicate emails you either have to list the donor as the individual, or you have no way to email a thank you note for the business record.

    14 votes
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    1 comment  ·  Patrons  ·  Admin →
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  17. Allow "Ask Selected" to b updated for donors without emails

    Right now, when you are sending out solicitations to your entire database, the only way to change the Asked Status to "yes" is to generate an email solicitation through RSA. So, any business without an associated email will not have their status changed to "yes". However, when you send out mail to all of these businesses, there should be a way to change them all to yes in bulk instead of having to change the status individually. This is important as you continue to add new businesses to the database so that you can search all those with a "no"…

    11 votes
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    1 comment  ·  Patrons  ·  Admin →
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  18. Allow staff to issue credit amounts at check out

    Ability to issue credits amounts at check out. Someone may win a $200 credit playing heads/tails game, etc.

    17 votes
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  19. Place Donor Contact Information on RSA Generated Gift Certificates

    How are winners supposed to know who to contact when they win an item? It would be very helpful if RSA could give the option to include the donor information on the gift certificate. I'm having to manually go in and add it to all gift certificates, therefore adding that info twice.

    28 votes
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  20. Make it easier to navigate back to the Homepage

    Once I look at the Event Catalog, it's really really hard to figure out how to get back to the event home page. It took me four different attempts.

    5 votes
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