General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Customize Report options
I would like to have a report that I could choose the data fields that I need in my report and onsite print material. More options for advanced users would be really nice.
17 votes -
Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money
Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website
3 votes -
Ranging Price Packages are confusing to some bidders
I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.
3 votes -
Auctions could be continuous, every week or two, with silent and eBidding opening and closing on a regular basis.
It would be great to have the ability to electronically manage ongoing auctions, where people can bid on packages (silent via Forms/Emails as well as eBidding) almost all the time. Packages can be checked to see if they are still available (vs sold at the prior week's auction) and submit their bid. The current RSA software requires the opening and closing/locking of auctions throughout the year, making it cumbersome to manage.
4 votes -
Winners of items should get a text to let them know that they won an item. Their credit card should be automatically charged.
We used to use QTego and I loved their system. Winners of items were AUTOMATICALLY checked out and sent a receipt. This stops them from having to "check themselves out" on their phones and makes the entire system a lot easier/more fluid.
29 votes -
Need a field for Expiration Date for Gift Certificates and/or Gift Cards
Create a Field for Expiration Date for Gift Certificates and/or Gift Cards
3 votes -
Custom Bid Sheets
I would like to be able to create custom bid sheets and design them within RSA.
3 votes -
Have the ability to override closed auction items.
Once the online auction has closed. Sometimes additional bidders will step forward, or they missed the bidding timeline. It would be beneficial to be able to override a current bid and outbid the previous winner.
7 votes -
It would be great if Catalog numbers could be Alphanumeric
It would be advantageous for Catalog numbers to have alphanumerics to help guide the bidders in a series of related packages as well as Auction organizers to more logically track them, separate from the Inventory numbers, of course.
Some organizations have non-numeric coding schemes which greatly increase their efficiency, both behind the scenes and Auction facing.
For example, A Catalog number starting with "R" would be for the Red table, helpful for everyone; more simple, in fact, than a number in the 9000 series that represents the Red table.
2 votes -
The DonorPerfect Data Transfer Preview Report included Donor IDs!
For many reasons we did not wish to use the automatic data transfer between RSA and DP and therefore had to download reports and manually upload them to DP. If this data transfer preview report had included a donor ID field, this would've made the data transfer SO much faster.
1 vote -
Allow the bidder database to be edited within RSA, prior to sending out any emails
We created a list of bidders from the prior event to facilitate set up for this year's event. Obviously not all bidders from 2019 were in attendance in 2020. So when it came time to communicate with only those attending (or, indeed, any subset of the database we wanted to contact), we were not able to do this within RSA, but had to download the data-set, edit in Excel, and then use our regular ConstantContact mail capabilities. Being able to do this within RSA would have been significantly easier.
1 vote -
Complementary Tickets Online
We would like to be able to sell complementary tickets online.
27 votes -
Jump To This Field Message
Instead of saying "jump to this field", and not taking the client anywhere, the message should instead list what the client has to do in order to take action that they are trying to accomplish.
9 votes -
Preview packages as you add them
It would be great if under Items > Packages, when you create a new package, you could preview what it will look like in the eCatalog right from that screen without needing to actually go into the eCatalog (similar to the Setup > Event Website preview).
13 votes -
Address required for donations
I would like the ability to make address required for donations.
4 votes -
When somebody wins an auction item, if there was a way to put a button on that page that allows them to "pay now"
When somebody wins an auction item, there should be a way to put a button on that page that allows them to "pay now". Right now once an item was won, you have to hit "home," then on the right-hand side, hit "check out." This should be more simple.
10 votes -
Choose different From addresses within the Donor thanks email and the bidder thanks email
In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.
3 votes -
Allow Admin users to setup/start New Events
Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.
22 votes -
Sort eCatalog by Price
Our donors need to be able to sort packages by price, high to low or low to high, when looking through the eCatalog.
7 votes -
The showcase image pulled on the catalog image
It would be great if an event showcase could pull from the catalog image if there is no showcase image.
3 votes
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