General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
465 results found
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Have the ability to override closed auction items.
Once the online auction has closed. Sometimes additional bidders will step forward, or they missed the bidding timeline. It would be beneficial to be able to override a current bid and outbid the previous winner.
7 votes -
It would be great if Catalog numbers could be Alphanumeric
It would be advantageous for Catalog numbers to have alphanumerics to help guide the bidders in a series of related packages as well as Auction organizers to more logically track them, separate from the Inventory numbers, of course.
Some organizations have non-numeric coding schemes which greatly increase their efficiency, both behind the scenes and Auction facing.
For example, A Catalog number starting with "R" would be for the Red table, helpful for everyone; more simple, in fact, than a number in the 9000 series that represents the Red table.
2 votes -
Sharing Bidder Numbers
Would be great if the bidder number of the primary bidder ("Party of ...") were visible when you're wedding bidder numbers, so you could just enter the number rather than search for it by primary's name.
3 votes -
The DonorPerfect Data Transfer Preview Report included Donor IDs!
For many reasons we did not wish to use the automatic data transfer between RSA and DP and therefore had to download reports and manually upload them to DP. If this data transfer preview report had included a donor ID field, this would've made the data transfer SO much faster.
1 vote -
Allow the bidder database to be edited within RSA, prior to sending out any emails
We created a list of bidders from the prior event to facilitate set up for this year's event. Obviously not all bidders from 2019 were in attendance in 2020. So when it came time to communicate with only those attending (or, indeed, any subset of the database we wanted to contact), we were not able to do this within RSA, but had to download the data-set, edit in Excel, and then use our regular ConstantContact mail capabilities. Being able to do this within RSA would have been significantly easier.
1 vote -
Allowing table purchasers to be entered the same way as individual seat purchaser
Anybody wanting to buy a table had to enter this as a sponsor, which had two adverse consequences: a) it was hard for attendees buying tables to find how to do so on the site (we had to speak with a lot of folks to advise them how to do this); and b) generating reports of attendees was difficult from an administrative perspective, because accessing information about individuals and sponsors have to be done in two different ways. We view individual purchasers and table purchases (other than a true sponsor, such as a corporation) as the same thing.
1 vote -
Jump To This Field Message
Instead of saying "jump to this field", and not taking the client anywhere, the message should instead list what the client has to do in order to take action that they are trying to accomplish.
9 votes -
Preview packages as you add them
It would be great if under Items > Packages, when you create a new package, you could preview what it will look like in the eCatalog right from that screen without needing to actually go into the eCatalog (similar to the Setup > Event Website preview).
13 votes -
Complementary Tickets Online
We would like to be able to sell complementary tickets online.
27 votes -
Address required for donations
I would like the ability to make address required for donations.
4 votes -
Choose different From addresses within the Donor thanks email and the bidder thanks email
In communications, you can choose differentiating From addresses in all tab except the Donor thanks tab and the bidder tab. If you update the from address in the donor thanks, it update the from address in the bidder thanks. It would be beneficial to allow the users to choose different from addresses in those tabs as you can with the other.
3 votes -
Allow Admin users to setup/start New Events
Allow admin account users to close out old events and start new events without contacting RSA is they paid for the service already.
22 votes -
Sort eCatalog by Price
Our donors need to be able to sort packages by price, high to low or low to high, when looking through the eCatalog.
7 votes -
The showcase image pulled on the catalog image
It would be great if an event showcase could pull from the catalog image if there is no showcase image.
3 votes -
Cash donor not be required to register
When someone just gives cash as a donation on the website you shouldn't be required to register.
10 votes -
Streamline account creation with purchase of tickets
The process to buy a ticket is cumbersome. A guest clicks on the ticket, but then has to create an account, which sends an invite. The invite link takes them to complete the account but never takes them back to the purchase they started. It would be MUCH better if the ticket purchase and sign-up for account could happen all in one session. Then you can verify the email if you like. If someone has an account, they could sign in and purchase all in one shot, too.
59 votes -
When somebody wins an auction item, if there was a way to put a button on that page that allows them to "pay now"
When somebody wins an auction item, there should be a way to put a button on that page that allows them to "pay now". Right now once an item was won, you have to hit "home," then on the right-hand side, hit "check out." This should be more simple.
7 votes -
Credit card zip code error messages were more informative
Under @Event > Check Out Guest (also @Event > Check In Guest) you can add a credit card for a bidder.
If that bidder has a Canadian zip code, you must enter it with a space, for example, K0H 9Z0 in order for RSA to accept it.
If a US client happens to have a one-off Canadian bidder, and they are unfamiliar with the format of Canadian zip codes, they may try to enter this as K0H9Z0. This format is not accepted, and you are not able to add the card if you don't know that you need the space.…
3 votes -
Allow manual text messages to be sent out. This way we can communicate more than just auction notifications
We have used other platforms that allow text messages as well as email communications to be sent from the platform. We can set up manual communication texts (Don't miss out, invites, and other communications) as well as automatic (outbid, bidding closed, etc).
86 votes -
Package Import Bidding Parameters
Please allow an indication when importing packages for the bidding parameters to be auto calculated upon import, instead of having to manually enter them on the import sheet.
3 votes
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