General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
490 results found
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Billing address entered when bidder puts credit card on file should populate the patron's ADDRESS and ZIPcode fields if they are blank
If a patron puts a credit card on file at checkin, we are required to enter billing address and zipcode. That information should populate the Address and Zip fields on patron's record IF they are currently blank. Similarly with email if patron gives email address for receipt, the info should populate the email field on patron record if currently blank.
26 votes -
Donation receipts were created for donations
It would be extremely helpful if donation receipts were created for items that were donated.
Ultimately, just adding the donations category to the consolidated winnings receipts would be exactly what I would like to see.
Similar to how it looks for the Bidder Thank You Letter.
It was a very cumbersome process to use the bidder thank you letter to get what I needed to thank anyone who donated, purchased/won items and paid. It would have been much easier to just print out all of the consolidated receipts and send those to anyone who needed them.
23 votes -
DPO integration should allow for more specific gift codings
Because sponsorships/monetary pledges/in-kind donations often need to be tracked separately within DonorPerfect, it would be great if the DonorPerfect Transfer screen gave you the option to set codes separately for these different categories of gift transactions. This way you could give one sub-solicitation code to sponsorships, a different one to in-kind gifts, etc.
32 votes -
Allow some defined symbols in bidder number custom entry
We assign bid numbers by table (ex, Table 2 seats 10 so the bidders at that table are assigned bidder numbers 2-1 through 2-10.) This allows us to easily sort/deliver receipts at the end of the night. But the entry requirement only allows numerals.
1 vote -
Search and edit bidders by Party
I'm looking for members of a particular party to assign table numbers but have to go through RSVP by Party Report, search each one by name and individually change table numbers.
7 votes -
Winning Report by Table
We want a winnings report by table, so that we know where people are sitting and how much money that table made, and also what they won.
9 votes -
Identify the PayReady Guests on the Check Out Guests Screen
On the Check Out Guests screen, the drop-down box shows the list of everyone who owes money. It would be nice to identify which people in that list are already PayReady (have a credit card on file) so that it makes it easier to go to that person and process their credit card. Each name could look something like "Smith, John [1234] (PR)" in the drop-down list.
Note that this is in lieu of having a mass card processing operation, which has been requested separately
16 votes -
There should be a place where we take in event data which can then be reported on.
It would be beneficial to all of our clients if there was a way where we could track how everyone is running events and can then share the data of the type of constituents that attend, how many, how technology based the event was, etc. This data would be used to answer commonly asked questions and assure everyone they are running their event to it's maximum potential.
1 vote -
Increase Raffle Max Ticket Amounts
I would like to add more of a quantity then 9999 for raffle tickets. We have 19,000 tickets that we are selling.
1 vote -
1 vote
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Check in by Table
I want to be able to check in people by table number, instead of just being able to check individual/couples in by bidder numbers.
22 votes -
Modify Packages that have Bids
I want the ability to modify anything on a package even if it already has bids.
28 votes -
Patron Notes Report additions
Patron Notes Report should be able to show Meal choice and whether they have a registered card on file.
2 votes -
Other Payment - Add Pop Up Box for descriptive detail
When payment is logged as other during check-out, please give a pop-up box to enter extra details--just like when the check option is chosen and the check # pop up box appears. This will help with reconciliation of payments.
4 votes -
Allot Ticket Money toward Purchase instead of Refund
If someone buys a ticket, but then doesn't need it- I want to be able to give them a credit toward their purchases that they can use, instead of refunding.
4 votes -
eCatalog should allow packages to open immediately
Right now, opening times for packages on the eCatalog go in 15 minute increments, and when you add a new package, the earliest time it can open is 15 minutes from when you add it. It would be great if this was more flexible and you could have a package open immediately when it is added.
10 votes -
Report of Enrollment in Text Message Notifications
I want to be able to pull a report of bidders who have enrolled in text message notifications to see who will receive them and who won't.
4 votes -
Check In Messaging remove E-bidding Conditionally
If I disable E-bidding, even if I have the Complete version of RSA, I want to be able to not have the messaging at check in say "Send eBidding Registration email to Test Last". Because currently I have to uncheck each time.
7 votes -
Streamline account creation with purchase of tickets
The process to buy a ticket is cumbersome. A guest clicks on the ticket, but then has to create an account, which sends an invite. The invite link takes them to complete the account but never takes them back to the purchase they started. It would be MUCH better if the ticket purchase and sign-up for account could happen all in one session. Then you can verify the email if you like. If someone has an account, they could sign in and purchase all in one shot, too.
65 votes -
Businesses should be able to be bidders
Businesses should be able to be bidders. Currently you're not able to convert a business to a bidder, but donations could be made and purchases made on behalf of a business for the business which should receive its own tax-deduction receipt for any amount over the value of the item.
31 votes
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