General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
495 results found
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Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
141 votes -
Add "reminder to bid" email template for bidders under Communications
Currently there is no option to send mass "reminder" emails to bidders. If you are holding a silent auction and would like to remind everyone who created an account that the auction closes in xx amount of hours as a "last chance to bid!" type of communication, you would have to do so outside of RSA
6 votes -
Archive Old Events after a certain period of time
It would be great if there were a way to 'delete' or 'archive' past events so they don't continue showing up in the pull-down list for each DataBase in use. We sometimes have 3-4 events happening at once, and having a list of over 20 events makes it easy for a mistake to happen. Please either delete or archive past events after a certain amount of time, like 3-4 months.
3 votes -
Winnings Report could include more info
Three features would really improve the usefulness of the Winnings Report ... and save me a lot of Excel manipulation!
1) Be able to add donor contact info such as phone and email.
2) Be able to add WINNER info such as name, phone and email.
3) Be able to break down each package into its component items.We get a lot of requests from auction item donors for information on who won their item, especially for services like massages. To provide that, I currently have to run the Winnings Report, the All Patrons Report, and the Item/Service Donations Report,…
3 votes -
Question About Auction Start Time - How Accurate Is the Countdown?
Hello,
I’ve noticed that the auction countdown on ReadySetAuction sometimes doesn’t match the actual start time of the auction. I’ve had a couple of instances where the countdown showed the auction starting in 10 minutes, but when I checked back, the auction had already started a few minutes early.
I’m just wondering if this is a common issue or if there’s a specific time zone setting I need to adjust. Does anyone else experience this, or is there a way to ensure I’m seeing the correct start time?
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Thanks for your help!1 vote -
Need Help with Bidding Issues - Why Is My Bid Not Being Accepted?
Hi everyone,
I’ve been using ReadySetAuction for a while, but recently I’ve run into an issue that I can’t seem to figure out. Every time I try to place a bid on an auction, I’m getting an error saying my bid isn’t accepted, even though I’m sure it’s within the bidding increments and the reserve price.
Has anyone else experienced this issue? Is there something I might be missing or a setting I need to check? I’ve tried refreshing the page, logging out and back in, and even using a different browser, but the issue persists. level devil
Any help…
1 vote -
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1 vote -
Improve viewing items during live auction
When browsing items in the auction, we had over 15 pages of items, with multiple pages within each category. A frustrating issue occurred when clicking on an item and then using the back button—it would take you back to page 1 instead of the page you were previously on.
This was particularly challenging while setting up the auction. If I was working on an item several pages in, I had to constantly click through multiple pages to return to the item I was working on after hitting the back button.
For example, if you're viewing an item on page 8…
4 votes -
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1 vote -
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1 vote -
1 vote
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Ability to Integrate Logos and Amend Signatures in Communications
Allow system administrators to add logos to and tailor the closing signatures (i.e. Best wishes, Warmest regards, etc instead of Sincerely) in all patron communications.
1 vote -
Allow patrons to RSVP online for events that do not have an admission charge
Allow patrons to RSVP online for events that do not have an admission charge. We host several art events where there is no entry fee, and we have individuals bid on the art once they arrive. For planning purposes we would like a headcount.
1 vote -
The Best Features Designed for You
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1 vote -
I wish I had the ability write my own reports, especially around payready information
The Reports are okay, but sometimes to get the information I need I have had to manually create the reports off of like 3 reports. I wish I had pay ready report by bidder number with the last for digits. Also if a couple has a bidder number and a shared credit card, both people were marked with a 'Yes' in Payready.
1 vote -
Make "Special Instructions for Online Purchasers" Optional under Buy Tickets on Website
For events that do not have a sit-down dinner or table assignments there is no need to offer a special instructions section. This makes it confusing for the patron purchasing tickets to an event. It would be nice to have this as an option to add or remove depending on the event.
8 votes -
"Create Receipts" Could Be Sorted
It's wonderful that we can click on Create Invoices>All Invoices>Sort by and have 3 options: Table #, Bidder #, Last Name. We are not given that option for "Create Receipts". Please change that for us.
3 votes -
Guests that are attending with a table host or sponsor should be able to preregister and enter their credit card info prior to the event.
Check-in takes a very long time when you have to enters someone's credit card, address, etc. It would be very helpful if guests could preregister and do this ahead of time.
5 votes -
Allow us to change order of Auction Packages
At least allow them to follow the order of their catalog number.
Just forcing alphabetical order makes it hard to see all the packages especially ones that are not on page 1
4 votes -
Hiring Hybrid App Developers: Key Skills to Look For
What skills are crucial when hiring hybrid app developers? Discuss the importance of experience in specific frameworks and cross-platform capabilities.
1 vote
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