General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
495 results found
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Allow patrons to access their account if it is already set up in the system
Many patrons ignore emails from an account they don't recognize, so we still mail invitations in many cases. Those Patrons invited by mail could not access an account that was already established for them, and if their email was already in the database they had to register with a different email, and that resulted in many duplicate entries for the same people. What is the point of setting everyone up in a database prior to the event if the patrons can't access it?
4 votes -
Winning Bids report should provide totals by bidder
Winning Bids report should provide totals by bidder
1 vote -
1 vote
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A report was easily available for items that did not receive bids.
It is not easy to find the items that don't have bids. The information is available on the Report of Bidding Activity By Package, but cant be sorted, so one has to look through all the items to find those with 0 bids. There is no time for that in the heat of the auction
1 vote -
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1 vote -
communications - way to send reminder for event
way to send email reminder just before the event
1 vote -
'Skip this Step' for Names for Tickets Should Not be an Option
When our donors are purchasing tickets and are asked to input names per ticket, there is an unchangeable option for them to 'skip this step'. In order for individuals to enter our venue, it is required to have a full name per ticket. This button should not exist, or at least should have the option to be removed.
4 votes -
Remove lines around sponsor logos on event website
When adding multiple sponsor logos using the table format, it would be nice to remove the lines of the table.
1 vote -
Remove tax-deductible clause at the end of receipts
Some events are not tax-deductible events, especially ticket prices. It would be beneficial to have the option to remove this clause from the end of ticket receipts. We also have our own tax-deductible policies. This just encroaches on our policies.
3 votes -
Ability to Integrate Logos and Amend Signatures in Communications
Allow system administrators to add logos to and tailor the closing signatures (i.e. Best wishes, Warmest regards, etc instead of Sincerely) in all patron communications.
7 votes -
Add "reminder to bid" email template for bidders under Communications
Currently there is no option to send mass "reminder" emails to bidders. If you are holding a silent auction and would like to remind everyone who created an account that the auction closes in xx amount of hours as a "last chance to bid!" type of communication, you would have to do so outside of RSA
9 votes -
How Can I Export a Detailed Donor Report with Custom Fields in ReadySetAuction?
Hi everyone, I’m hoping someone can help me with a reporting issue in ReadySetAuction. I’m managing an upcoming charity auction, and I need to export a detailed donor report that includes some custom fields we’ve set up for our donors—like their preferred contact method and donation history notes. I’ve been poking around in the reporting section, but I can’t seem to figure out how to include those custom fields in the export.
Has anyone here successfully exported a donor report with custom fields included? I’d love to know the exact steps to make sure I’m not missing anything. We really…
1 vote -
Archive Old Events after a certain period of time
It would be great if there were a way to 'delete' or 'archive' past events so they don't continue showing up in the pull-down list for each DataBase in use. We sometimes have 3-4 events happening at once, and having a list of over 20 events makes it easy for a mistake to happen. Please either delete or archive past events after a certain amount of time, like 3-4 months.
6 votes -
Donor Covers Fees When Donating Online
Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.
147 votes -
Question About Auction Start Time - How Accurate Is the Countdown?
Hello,
I’ve noticed that the auction countdown on ReadySetAuction sometimes doesn’t match the actual start time of the auction. I’ve had a couple of instances where the countdown showed the auction starting in 10 minutes, but when I checked back, the auction had already started a few minutes early.
I’m just wondering if this is a common issue or if there’s a specific time zone setting I need to adjust. Does anyone else experience this, or is there a way to ensure I’m seeing the correct start time?
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Thanks for your help!1 vote -
Need Help with Bidding Issues - Why Is My Bid Not Being Accepted?
Hi everyone,
I’ve been using ReadySetAuction for a while, but recently I’ve run into an issue that I can’t seem to figure out. Every time I try to place a bid on an auction, I’m getting an error saying my bid isn’t accepted, even though I’m sure it’s within the bidding increments and the reserve price.
Has anyone else experienced this issue? Is there something I might be missing or a setting I need to check? I’ve tried refreshing the page, logging out and back in, and even using a different browser, but the issue persists. level devil
Any help…
1 vote -
I wish I had the ability write my own reports, especially around payready information
The Reports are okay, but sometimes to get the information I need I have had to manually create the reports off of like 3 reports. I wish I had pay ready report by bidder number with the last for digits. Also if a couple has a bidder number and a shared credit card, both people were marked with a 'Yes' in Payready.
4 votes -
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1 vote -
Make "Special Instructions for Online Purchasers" Optional under Buy Tickets on Website
For events that do not have a sit-down dinner or table assignments there is no need to offer a special instructions section. This makes it confusing for the patron purchasing tickets to an event. It would be nice to have this as an option to add or remove depending on the event.
9 votes -
"Create Receipts" Could Be Sorted
It's wonderful that we can click on Create Invoices>All Invoices>Sort by and have 3 options: Table #, Bidder #, Last Name. We are not given that option for "Create Receipts". Please change that for us.
3 votes
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