General Feedback

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  1. adjust number of seats

    We found that many of our sponsors were not able to use all the seats that came with their sponsorship level as originally set up, and sometimes this happened close to the day of the event. In order to know how many seats were still available we needed to free up these unused sponsor seats and found the process to do that was very complex:

    we had to create a new sponsorship level with the smaller number of seats; add that to the sponsor's donations; note the names of the guests, then remove them from the original sponsorship; add them…

    26 votes
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  2. Anonymous Bidder report

    I would like to be able to see who is bidding as anonymous in a report.

    2 votes
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  3. Allow users the ability to add fields that can be transferred to DonorPerfect.

    There are systems that require certain gift fields to be populated in DonorPerfect and those fields are not readily available during the transfer of data from RSA to DP. This makes it tedious from a data entry standpoint to have to perform additional work after the import.

    30 votes
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  4. Transfer to Donor Perfect before the event is locked.

    To have the ability to transfer event data to donor perfect before the event is locked. Currently the transfer to donor perfect won't work until 4 weeks after the event.

    60 votes
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    6 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →

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  5. drill down in summary reports

    When I run a summary report (of sponsorship sales, as an example) it shows that I have a certain number of sales of each sponsorship level. Please could you make it so that I can click on that number and see a drill-down of the individual sales?

    23 votes
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  6. sborz@thompsonseniorcenter.org

    Scrolling through patrons after the event to delete non-attending patrons to clean up the database--it would be great not to have to start back at page one after each deletion, I'd like to be able to pick up where I left off in the alphabetical list.

    9 votes
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  7. Last minute "no bid" notification

    It would be nice to have the option to quickly notify our guests of items that have not been bid on yet, or notify them that the auction will be closing soon with a quick text. More people check text messages much quicker than email.

    7 votes
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  8. Win-It-Now Parameters

    Currently, if a prior bid on a win-it-now comes to 80 percent win-it-now, it allows you to bid higher then it, however, if the prior bid doesn't hit 80 percent, then the next bid only allows you to bid the win-it-now. If the bid itself is more then the win-it-now it should allow it, regardless of the prior bid.

    6 votes
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  9. Allow for the display sheets with photos to be able to be edited

    Either have them be a word doc or produced in RTF instead of HTML.

    2 votes
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  10. Remove the Special Instructions page

    It would be helpful if we had the option to remove the Special Instructions page when guests are purchasing tickets on the website. We don't always have a need for the page and do not want it to be available for guests to fill out.

    6 votes
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  11. Removing complementary tickets

    I would like to be able to remove complementary tickets without adding a monetary pledge.

    30 votes
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  12. Add import/export id to DPO Integration Views

    Currently the Import/Export ID field is not included in the export file when you export by going to DonorPerfect Transfer > Preview Records > Export (csv). This is inconsistent with our other exports/report when you go to Reports > DonorPerfect Reports > Winnings > Export (csv). Displaying the donor id in the integration screen would give users a chance to double check that data is going to the correct place and make any last minute changes needed before pushing the data to DonorPerfect.

    17 votes
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  13. Add Shipping as an option to charge winners during checkout

    Allow non-profits to charge winning bidders for shipping costs during check-out

    16 votes
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  14. Customize Report options

    I would like to have a report that I could choose the data fields that I need in my report and onsite print material. More options for advanced users would be really nice.

    17 votes
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  15. Want to be able to remove the Sponsorship button, but still show sponsorships in the Donate Money

    Want to be able to remove the Sponsorship button, but still show sponsorships in Donate Money on the Event Website

    3 votes
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  16. Ranging Price Packages are confusing to some bidders

    I received feedback from several bidders throughout the week that there is something confusing abut the way you purchase a ranging-price package. We used these packages as a "virtual raise the paddle" and created the ranging prices to match up with the tiers in our donor recognition lists. Some people accidentally entered more than one purchase when they were trying to adjust the price of their gift. It would be helpful if these packages were purchased with a simple "enter your amount" and without any price informtion automatically filled in for the bidder.

    3 votes
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  17. Auctions could be continuous, every week or two, with silent and eBidding opening and closing on a regular basis.

    It would be great to have the ability to electronically manage ongoing auctions, where people can bid on packages (silent via Forms/Emails as well as eBidding) almost all the time. Packages can be checked to see if they are still available (vs sold at the prior week's auction) and submit their bid. The current RSA software requires the opening and closing/locking of auctions throughout the year, making it cumbersome to manage.

    4 votes
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  18. Need a field for Expiration Date for Gift Certificates and/or Gift Cards

    Create a Field for Expiration Date for Gift Certificates and/or Gift Cards

    3 votes
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  19. Custom Bid Sheets

    I would like to be able to create custom bid sheets and design them within RSA.

    3 votes
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  20. Have the ability to override closed auction items.

    Once the online auction has closed. Sometimes additional bidders will step forward, or they missed the bidding timeline. It would be beneficial to be able to override a current bid and outbid the previous winner.

    7 votes
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