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495 results found

  1. Error message were easier to interpret.

    Error messages could possibly be improved by highlighting the solution in bright yellow, if it is something in plain language like "Please reload and try again", or even a link to click to solve the problem. More details of the problem could still be included outside the highlighted part or in a "read more" link, but volunteers in the moment don't want to read about the problem, only make the problem go away instantly. For example, in @Event > Create Invoices > bidder number.

    13 votes
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  2. on the website, client information was captured if they don't make a payment.

    There could be a way to capture information for people that fill out what they want to purchase but don't make a payment on the website.

    1 vote
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    0 comments  ·  Event Website  ·  Admin →
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  3. Allow the option to mark all donations as "received" in one bulk action

    It would be nice if we could mark all donations as received all at the same time. Currently, you must go into each donation, one at a time and mark that it was received and enter the date it was received.

    10 votes
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    1 comment  ·  Donations  ·  Admin →
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  4. Put clearer wording in the sponsorship entry screen

    Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.

    2 votes
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    0 comments  ·  Donations  ·  Admin →
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  5. Create a report of total spent by table

    This would allow us to tell a table sponsor who requests it, how much total money his/her table spent/donated for/at the event.

    4 votes
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  6. Donors should not receive bidder numbers

    We have patrons giving monetary donations online. These patrons are automatically given a bidder number because they created an account. Please add an option that allows donors to make a cash donation without being added as a bidder.

    8 votes
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    0 comments  ·  Patrons  ·  Admin →
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  7. Delete Bidder if they didn't win

    You should be able to remove a bidder even if they bid on a package but didn't win.

    1 vote
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    0 comments  ·  Patrons  ·  Admin →
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  8. Include notes in status report

    Include the notes field in the bidder status report

    3 votes
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  9. Table Number

    Table number in welcome email.

    2 votes
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  10. 4 votes
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    0 comments  ·  Patrons  ·  Admin →
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  11. Allow users to designate family records for procuring or soliciting individual or family

    At our school, every family is encouraged to solicit donated items for our auction, and we track this information. Right now the only way to track which donations were solicited by individual families, is to enter each family as "event staff" and make them solicitors. This is cumbersome. RSA needs to be able to track soliciting family or individual right along with the donating individual/business, without adding every single family as event staff.

    4 votes
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    0 comments  ·  Donations  ·  Admin →
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  12. Images in Bid/Purchase Sheets

    Being able to display images in the bid sheets/purchase sheets would be very helpful. It would be another way the Bidder is able to view what they are bidding on to help them decide if they want to bid on the item.

    8 votes
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  13. Hide Won Packages in Record Sales

    We are able to hide won items on the eCatalog and showcase. It would be nice if we were able to hide the packages that were won while in @Event > Record Sales. This would make looking for a package when recording a sale that much easier. It also leads to confusion if someone does not know that a specific package was sold when recording sales.

    1 vote
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  14. Adjust DNS Settings

    Adjust DNS settings so that www.rsabid.com works as well as rsabid.com

    3 votes
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  15. Provide ability to change your own package quantities

    It's a little ridiculous that a user cannot modify their own bids and that staff has to do it for them. If I clicked on 2 instead of 1 by mistake, I should be able to adjust and correct.

    1 vote
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    0 comments  ·  Bidding  ·  Admin →
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  16. Get rid of the onpaste capture when setting a password

    Stop putting onpaste capture that disables password managers on your password reset form.

    4 votes
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  17. Need to be able to merge business and patron records

    I select both the business and the person and then select "merge selected" and it tells me I can't merge a business with a person.

    3 votes
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    0 comments  ·  Patrons  ·  Admin →
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  18. Archive option for old Guest Names.

    A way to Archive past attendees. Since we can't eliminate old bidder names was have to go in every year and mark XXX in front of previsou or duplicate listings to make sue our check our staff doesn't log winning bids under old names or guests not currently in attendance. I wish we could go through and move all of the no longer current names to an archive file to get them off of the mail list.

    4 votes
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    0 comments  ·  Patrons  ·  Admin →
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  19. Offer a version of the Consolidated Donations by Donor (Prior Event) report from the current event

    Currently, the Consolidated Donations by Donor (Prior Event) report pulls data directly from the previous event. This is great, except if there are changes to a donor's contact information from the previous event (such as the contact individual/custom addressee from a business donor changed this year). If custom procurement letters are being created and then merged with this report, the contact information merged into the letters is out-of-date.

    0 votes
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    0 comments  ·  Donations  ·  Admin →
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  20. Automatically package donations to default settings

    Make packaging optional. In other words, donations should automatically be packaged at the default settings, but with the option to bundle and change settings to non-default. This would save so much time.

    3 votes
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    0 comments  ·  Packages  ·  Admin →
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