General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
487 results found
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Include Bidder's Address on Invoices and Receipts
Add the bidder's address to invoices and receipts.
23 votes -
Clickable Donor Links
Acknowledge item donors in the eCatalog with clickable links to the donor's web site.
15 votes -
Generate Invoices for Specific Groups of Bidders
We print invoices for check out, and it would be great if could print those who owe who we have a credit card for - and those that don't. Would save lots of time for wouldn't have to manually separate them.
6 votes -
Improve Screening of Donation Inbox
Donation Inbox screening uses the donor's email address as a unique identifier for the donor. If a donor record already exists with that email address when the donation is accepted from the inbox, then the donation is associated with that existing donor and the donor's name on the incoming donation is ignored. This is a safeguard to prevent users of the public procurement form (which is accessible to anyone) from maliciously or accidentally altering existing donor data.
This feature would allow the staff user to be notified of the match (during the screening process) and have the option of altering…
7 votes -
Make Expiration Date Optional for System-Generated Gift Certificates
Some donors want us to create a gift certificate for them and want no expiration date. Currently we have to enter a date. The workaround is to edit the RTF file prior to printing but that's time-consuming and apt to be forgotten in the busy days before an event.
8 votes -
Increase Dollar Amount Limit
The current dollar amount limit is $99,999.99. In order to add $100,000+ sponsors I have to sell them multiple sponsorships, which can get confusing and make accounting for cash and sponsorships harder than needed.
13 votes -
Mass deletion of Credit Cards
It would be nice if you could remove all credit cards in bulk
4 votes -
5 votes
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Reports
List of Attendees with address that attended your event with out including the previous years.
1 vote -
Hiding Zip Code Fields
I want to be able to change the address fields for CC billing info to make them not visible and/or not required.
4 votes -
Request Account Report
I want a report that would show all people who have requested an emailed link to create an RSA account.
1 vote -
Changing Admin Access Easier Process
I think it should be an easier process for changing admin access. Especially if they have to create a new staff member to change the admin access to.
1 vote -
Error message were easier to interpret.
Error messages could possibly be improved by highlighting the solution in bright yellow, if it is something in plain language like "Please reload and try again", or even a link to click to solve the problem. More details of the problem could still be included outside the highlighted part or in a "read more" link, but volunteers in the moment don't want to read about the problem, only make the problem go away instantly. For example, in @Event > Create Invoices > bidder number.
13 votes -
on the website, client information was captured if they don't make a payment.
There could be a way to capture information for people that fill out what they want to purchase but don't make a payment on the website.
1 vote -
Allow the option to mark all donations as "received" in one bulk action
It would be nice if we could mark all donations as received all at the same time. Currently, you must go into each donation, one at a time and mark that it was received and enter the date it was received.
10 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Create a report of total spent by table
This would allow us to tell a table sponsor who requests it, how much total money his/her table spent/donated for/at the event.
4 votes -
Donors should not receive bidder numbers
We have patrons giving monetary donations online. These patrons are automatically given a bidder number because they created an account. Please add an option that allows donors to make a cash donation without being added as a bidder.
8 votes -
Delete Bidder if they didn't win
You should be able to remove a bidder even if they bid on a package but didn't win.
1 vote -
Include notes in status report
Include the notes field in the bidder status report
3 votes
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