General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
488 results found
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Bidder Names on Bid Card (Paddle)
It would be a great improvement for Bid Cards to be printed with the associated bidder guest names on them. We had so many problems with people picking up the wrong bidder card at the Silent/Live Auction that last year we typed the names on each of our 400 cards!
12 votes -
Make Billing Address Optional When Adding Credit Card
Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!
31 votes -
Add Analytics for tracking site traffic
Capture the number of site visitors. This is important to potential donors as they want their contribution to get a lot of publicity and would allow us to communicate results back to our donors.
21 votes -
Search Packages by Image
In main "manage packages" search interface, provide field to search by whether there is an image or not (catalog, showcase).
3 votes -
Be able to set a default date on gift certificate expiration
Currently you have to change the date to your desired date on every GC. It would be much easier if you could set a default (like one year from date of event) and make changes for exceptions only.
13 votes -
Quick Method to Sell Sponsorships and RSVP
Selling a sponsorship and recording an RSVP for the sale is currently a two step process. Record the sponsorship sale (as a donation under the Donations tab), then record the RSVP (under the RSVPs tab). This process could be streamlined to behave more like ticket sales, by adding a "Sell Sponsorships & RSVP" button to the Patrons > RSVPs tab.
23 votes -
Generate Invoices for Specific Groups of Bidders
We print invoices for check out, and it would be great if could print those who owe who we have a credit card for - and those that don't. Would save lots of time for wouldn't have to manually separate them.
6 votes -
Make Expiration Date Optional for System-Generated Gift Certificates
Some donors want us to create a gift certificate for them and want no expiration date. Currently we have to enter a date. The workaround is to edit the RTF file prior to printing but that's time-consuming and apt to be forgotten in the busy days before an event.
7 votes -
Increase Dollar Amount Limit
The current dollar amount limit is $99,999.99. In order to add $100,000+ sponsors I have to sell them multiple sponsorships, which can get confusing and make accounting for cash and sponsorships harder than needed.
13 votes -
Mass deletion of Credit Cards
It would be nice if you could remove all credit cards in bulk
4 votes -
5 votes
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Reports
List of Attendees with address that attended your event with out including the previous years.
1 vote -
Hiding Zip Code Fields
I want to be able to change the address fields for CC billing info to make them not visible and/or not required.
4 votes -
Request Account Report
I want a report that would show all people who have requested an emailed link to create an RSA account.
1 vote -
Changing Admin Access Easier Process
I think it should be an easier process for changing admin access. Especially if they have to create a new staff member to change the admin access to.
1 vote -
Error message were easier to interpret.
Error messages could possibly be improved by highlighting the solution in bright yellow, if it is something in plain language like "Please reload and try again", or even a link to click to solve the problem. More details of the problem could still be included outside the highlighted part or in a "read more" link, but volunteers in the moment don't want to read about the problem, only make the problem go away instantly. For example, in @Event > Create Invoices > bidder number.
13 votes -
on the website, client information was captured if they don't make a payment.
There could be a way to capture information for people that fill out what they want to purchase but don't make a payment on the website.
1 vote -
Allow the option to mark all donations as "received" in one bulk action
It would be nice if we could mark all donations as received all at the same time. Currently, you must go into each donation, one at a time and mark that it was received and enter the date it was received.
10 votes -
Put clearer wording in the sponsorship entry screen
Per this article (https://helpdesk.readysetauction.com/knowledgebase/articles/426273-how-to-record-sponsorship-sales-and-guests-of-spon) defined sponsorships must be paid for directly in the processing gateway (or other payment processing method). Simply entering a defined sponsorship as "received" doesn't charge the donor's card. The wording in the sponsorship entry screen does not make this clear and this can cause organizations to lose money because they are not collecting as many payments as they think. The language in the screen should be updated and could even have a link to the article above.
2 votes -
Create a report of total spent by table
This would allow us to tell a table sponsor who requests it, how much total money his/her table spent/donated for/at the event.
4 votes
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