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495 results found

  1. Business Name always printed on receipts for business donors

    If the donor is a business, the business name needs to be on the receipt irregardless of what the attention line states. When sending a receipt to a business the salutation should be addressed to the contact's name but the business needs to show up on the receipt area for their records. Right now the salutation is dear (Attention Field) and then the business name is never mentioned.

    2 votes
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  2. Monetary Pledges could be transferred into DonorPerfect as donations, not Auction Winnings.

    When doing a transfer to DonorPerfect, Monetary Pledges are identified as Auction Winnings rather than Gifts and Donations. This is clearly incorrect and needs to be rectified. Monetary Pledges should be categorized as gifts, so they can be coded in DonorPerfect properly.

    1 vote
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    0 comments  ·  Setup  ·  Admin →
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  3. Option to Advertise Auctions Across Social Media & Other Channels

    I would imagine most auctions want to maximize the amount bid and don't really care who buys an item/service. RSA should allow people who love to shop to have permanent accounts. For a percentage (small) of the amount raised for an auction, RSA should market an auction to known social media keywords and other channels where people love to shop for. RSA will eventually build a giant list of people who love to browse auctions looking for interesting items and thus raising the amount any auction brings in because there will be many more bidders.

    3 votes
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    0 comments  ·  Event Website  ·  Admin →
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  4. Sell tickets without requiring password creation

    There is no reason to require account creation for a ticket purchase or donation. This step is so cumbersome that it is turning some people off. We're trying to direct them to call our front desk and do it over the phone to bypass this, but that is also cumbersome. It also wastes our staff's time. The simpler and faster this process can be, the more people will be willing to participate. These roadblocks cost us money.

    17 votes
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  5. When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the t

    When building the header for an auction site, it would be so much easier to be able to drop and drag additional images there (not just the top image). I was told that you have to have the additional photos in a web image hosting site to be able to add them to the header. Frustrating additional steps when on the rest of your site things are drop and drag.

    5 votes
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  6. different tabs in the control center need to share info with each other

    Because we didn't have a test module when we first set up the event, we tested it/practiced by entering fake information. It ended up wasting hours of my time, because I couldn't simply go back and delete the practice entries. I had to hunt down every tab that might have saved info from the original entry and delete each one individually. Crazy! I should have been able to select the entries for deletion as a batch, and that should have included all of the affected tabs. A warning dialog would be an important safety feature, of course.

    6 votes
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    0 comments  ·  Patrons  ·  Admin →
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  7. Allow check-in/check-out without so much typing

    We actually bypassed RSA in favor of Google Docs for check-in and check-out so that our helpers could use tablets to see the lists, tap on the name, fill in anything that's missing, and send them on their way. RSA's default check-in/check-out should be from the list of names, and check-out should provide a tab so helpers can access the list of winners/items in addition to the list of bidders/guests. Both lists should lead to the same record, which can be updated/settled on the spot. Obviously, we'd rather keep it all in RSA, but we had over 400 guests at…

    6 votes
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  8. Donor Covers Fees When Donating Online

    Similar to DonorPerfect, we need an option (some sort of check box) that donors can select to cover fees as part of their donation. We are aware that you can do so when physically checking out guests at the event, but if donors are just providing an online donation or buying a sponsorship, they are not given this option. As a non-profit, we use this feature in DonorPerfect a lot and really need to see it in ReadySetAuction as well.

    1 vote
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  9. allow customized record matching criteria

    Please add a setting where we can test and customize record matching criteria before importing into DonorPerfect. We ended up with over 100 duplicate records after the import.

    1 vote
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    0 comments  ·  Patrons  ·  Admin →
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  10. Best moving and packing service providing

    Our moving and packing service is committed to providing you with the best possible experience during your relocation. Our team of skilled professionals will carefully pack your belongings using high-quality materials to ensure their safety during transport. We offer flexible scheduling options to accommodate your needs and work efficiently to minimize downtime. With our comprehensive services, you can relax and trust that your move will be hassle-free. We pride ourselves on our exceptional customer service and strive to exceed your expectations every step of the way. Choose us for a stress-free moving experience
    Contact: https://landsandhomes.com/services/movers-and-packers-services/

    4 votes
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  11. Ultimate Guide to Printable Dispute Letter Templates-2023

    WPS PDF Tool is a must-have with its <a href="https://pdf.wps.com/blog/ultimate-guide-to-printable-dispute-letter-templates-post1875667/">printable credit dispute letter template pdf</a> for effortless credit resolution.

    1 vote
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  12. I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use.

    I would like to add solicitor name to solicitation letter. Please advise on how to do so - what tag to use to get that data merged.

    3 votes
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  13. Sponsors Names and Logos on the event website

    It would be great if all of the Sponsors names and logos could be included on the event website - under a tab for Sponsors.

    17 votes
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    0 comments  ·  Patrons  ·  Admin →
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  14. Bid card template that isn't a full sheet of paper

    The mail merge for the bid cards with the bidder name is good, now if the bid card wasn't the size of a full sheet of paper, it would be even better. What about 3 to a sheet that we can cut apart and they would then fit in a basket on the attendee's table? large enough to see but small enough to not take up valuable real-estate on the tables. We ended up manually creating our bid cards so another less bulky option for a mail merge would be appreciated.

    3 votes
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  15. Move to App Based Mobile Bidding

    Process to set up an account is way too click heavy. Please move to an App - based model where folks can download app, enter mobile number and be authenticated this way and store credit card in App. THIS IS MUCH EASIER AND SMOOTHER.

    We may have to switch away from RSA if we can't have you build an App architecture.

    16 votes
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    0 comments  ·  Bidding  ·  Admin →
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  16. [email protected]

    I imported my data to DonorPerfect, which worked very smoothly. But then I exported that data from DonorPerfect to Quickbooks, and discovered that many of the RSA entries had reference numbers longer than 11 characters, which is the max that Quickbooks allows, so I had to fix a bunch before I could finish the import. Please make sure RSA reference numbers are 11 characters or less!

    1 vote
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    0 comments  ·  Import  ·  Admin →
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  17. Website Customize Language

    We would like to be able to customize the language on the website on the buttons and system text.

    9 votes
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  18. Ability to add/change fields in Sponsorship area to allow for needed information

    We are about to set up our 3rd event using RSA. Working in the platform has been nothing short of frustrating as “Sponsorships” have such limited fields, many of them optional, and none of which can be edited/modified.

    For instance, a golf tournament registration is a Foursome, four people. Only the 1st listed person must furnish their email and phone number, all others are optional. We can’t ask for a shirt size or a handicap.

    Our next event is a clay shoot tournament. Singles or foursomes may sign up, but we needed to find out other information, such as t-shirt…

    5 votes
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    0 comments  ·  Setup  ·  Admin →
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  19. Bidder Numbers

    It would be nice if there was an option to allow RSA to automatically assign bidder numbers OR allow the nonprofit to assign bidder numbers. We use numbered paddles at our event and we would like to be able to easily assign those numbers ourselves. Last year this required calling RSA so they could switch something on their end so we could add in the paddles numbers as guests checked in. This year we forgot that minor detail and we discovered that last year's bidder numbers were still in use and we could not manually change or enter the paddle…

    5 votes
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    0 comments  ·  Bidding  ·  Admin →
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  20. Make email subjects customizable

    It would be helpful to have more email templates available - including one that is completely blank with no subject. In the absence of that option, it would at least be helpful to allow us to customize the subject line of emails sent through the templates available. This would help us draw attention to different focus areas of our event.

    23 votes
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