General Feedback

Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.

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  1. Check Out as Guest

    Currently, guests are required to create an account prior to purchasing tickets or sponsorships via the event website. Benefits of this approach: Accurate tracking of which guests make which purchases, Consolidated reporting and receipts for each purchaser, Ability of guest to return at a later date and purchase additional items, Ability of guest to store credit card number for future use (both for event website purchases as well as event-night checkout via the Control Center). However, the requirement to create an account does create additional friction during the purchase process, and may cause some purchasers to abandon the purchase process.…

    84 votes
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    11 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create "Online Submission Only" donor fields

    Many MANY businesses have now established their own online donation request site. I got about a dozen of my request letters responded to by people telling me that I had to go to their website to apply for a donation.
    Currently I'm using first name "Online" and last name "Only" to mark these for myself, and the "Notes" field for the web address, but this is cumbersome. Since it seems more and more prevalent, I don't think this is out of bounds, but rather the direction a lot of companies are going.
    Creating a box marked "Online Submission Only" could…

    14 votes
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    0 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Identify that a donor note exists

    On the update donor page if a note exists mark the 'notes' tab with the number of notes existing for the donor.

    5 votes
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    1 comment  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →
  4. GL Codes for Packages

    I would like to see the ability to add in GL Codes for packages to make it easier when exporting to DonorPerfect.

    5 votes
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    0 comments  ·  Packages  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better management of contacts

    I'd like to see contact lists be more like the ones we use in Gmail. For example, currently you can assign donors and bidders to "affiliations".

    For existing contacts, it would be great if you could select a group of donor contacts and add them all to a particular affiliation. Currently, you have to click on each contact and separately add them to the affiliation group.

    Also, there's no way to sort lists by multiple affiliations. For example, what if I want a list of donors who are in affiliations "church and NOT school".

    6 votes
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    0 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Print Specific Bid Sheets

    It would be nice to be able to select a single package's bid sheet for printing. No need to print them all again when only one or a few packages have changed and need new bid sheets.

    32 votes
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    7 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bidder Names on Bid Card (Paddle)

    It would be a great improvement for Bid Cards to be printed with the associated bidder guest names on them. We had so many problems with people picking up the wrong bidder card at the Silent/Live Auction that last year we typed the names on each of our 400 cards!

    12 votes
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    2 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
  8. Configure Meal Option to Enable/Disable on Website

    Add a configurable option to the Meal Choices so that the administrator can indicate whether it should be shown on the website or not.

    Example: You have # standard meal choices to offer to your guests. However several have allergies and other food restrictions. In our situation we like to add custom meal options (administratively) but we don't want those visible on the website because we just want to use it for internal purposes only.

    4 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatically Notify Winning Bidders

    Currently, it is up to the auction staff to send out winner notifications and invoices via the Control Center once the auction has ended. This feature would enable the automatic emailing to bidders of invoices with payment instructions.

    41 votes
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    4 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make Billing Address Optional When Adding Credit Card

    Currently the billing address is required to match the credit card being pre-registered. We only have about half of the addresses (very few for sponsor guests) and it takes an awful long time to type this info in, as lines forming to check in. Or we have a home address - and they are using business card. I know our merchant account doesn't require an address - it just costs us more if we don't use one. I would like the option to make it a requirement or not. Anything to speed up the process!

    21 votes
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    5 comments  ·  Check-In / Check-Out  ·  Flag idea as inappropriate…  ·  Admin →
  11. Search Packages by Image

    In main "manage packages" search interface, provide field to search by whether there is an image or not (catalog, showcase).

    3 votes
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    0 comments  ·  Packages  ·  Flag idea as inappropriate…  ·  Admin →
  12. Be able to set a default date on gift certificate expiration

    Currently you have to change the date to your desired date on every GC. It would be much easier if you could set a default (like one year from date of event) and make changes for exceptions only.

    13 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
  13. Quick Method to Sell Sponsorships and RSVP

    Selling a sponsorship and recording an RSVP for the sale is currently a two step process. Record the sponsorship sale (as a donation under the Donations tab), then record the RSVP (under the RSVPs tab). This process could be streamlined to behave more like ticket sales, by adding a "Sell Sponsorships & RSVP" button to the Patrons > RSVPs tab.

    23 votes
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    3 comments  ·  Patrons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Analytics for tracking site traffic

    Capture the number of site visitors. This is important to potential donors as they want their contribution to get a lot of publicity and would allow us to communicate results back to our donors.

    6 votes
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    2 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Video Tutorials

    Please add a series of video tutorials would be very helpful in learning how to use ReadySetAuction to its fullest.

    24 votes
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    3 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include Bidder's Address on Invoices and Receipts

    Add the bidder's address to invoices and receipts.

    23 votes
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    0 comments  ·  Patron Communications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Generate Invoices for Specific Groups of Bidders

    We print invoices for check out, and it would be great if could print those who owe who we have a credit card for - and those that don't. Would save lots of time for wouldn't have to manually separate them.

    6 votes
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    2 comments  ·  Invoices & Receipts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Clickable Donor Links

    Acknowledge item donors in the eCatalog with clickable links to the donor's web site.

    12 votes
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    0 comments  ·  Event Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve Screening of Donation Inbox

    Donation Inbox screening uses the donor's email address as a unique identifier for the donor. If a donor record already exists with that email address when the donation is accepted from the inbox, then the donation is associated with that existing donor and the donor's name on the incoming donation is ignored. This is a safeguard to prevent users of the public procurement form (which is accessible to anyone) from maliciously or accidentally altering existing donor data.

    This feature would allow the staff user to be notified of the match (during the screening process) and have the option of altering…

    7 votes
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    0 comments  ·  Donations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make Expiration Date Optional for System-Generated Gift Certificates

    Some donors want us to create a gift certificate for them and want no expiration date. Currently we have to enter a date. The workaround is to edit the RTF file prior to printing but that's time-consuming and apt to be forgotten in the busy days before an event.

    8 votes
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    0 comments  ·  Reports & Printed Materials  ·  Flag idea as inappropriate…  ·  Admin →
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