Automatically Notify Winning Bidders
Currently, it is up to the auction staff to send out winner notifications and invoices via the Control Center once the auction has ended. This feature would enable the automatic emailing to bidders of invoices with payment instructions.
Richard Andrews commented
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This would be a great additional feature. I also like someone comment about a didn't win letter but have a donation link sent to the bidder. To increase possible donations.
Peggy M DiPrima commented
I am very surprised that there is no auto notification for winners. I would also like to see losers get a notification letting them know they did not win and asking if they would like to donate their last bid to the organization. There should be the ability to email and text the bidders throughout the auction, especially toward the end of the bidding times that we are able to schedule to go out automatically.
YES! I was surprised that we were unable to notify bidders that the auction was ending shortly - to those bidders who had signed up for text notifications. And I was very surprised that RSA does not notify bidders that they have won.
Why is this not an option? It kept us scrambling to communicate at the end of the event. Seems like it should be a simple thing . . .
great idea pleas enable this function
Yes, auto notification would be great. Our events are generally not during office hours and on weekends so auto notification would be a great help.
Tonia Lovejoy commented
Agree with the comment below. Per notifying bidders that they have won. Due to timezone differences and our auction being online - we close the auction when our office is closed. So it would be nice to have the word go out right away, which would eliminate an inbox full of inquiries from nervous/excited bidders looking for additional confirmation that they have won.
It would also be a nice feature if we were able to notify bidders that the auction was ending shortly as well through text messaging.