General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
493 results found
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Credit card zip code error messages were more informative
Under @Event > Check Out Guest (also @Event > Check In Guest) you can add a credit card for a bidder.
If that bidder has a Canadian zip code, you must enter it with a space, for example, K0H 9Z0 in order for RSA to accept it.
If a US client happens to have a one-off Canadian bidder, and they are unfamiliar with the format of Canadian zip codes, they may try to enter this as K0H9Z0. This format is not accepted, and you are not able to add the card if you don't know that you need the space.…
3 votes -
Sharing Bidder Numbers
Would be great if the bidder number of the primary bidder ("Party of ...") were visible when you're wedding bidder numbers, so you could just enter the number rather than search for it by primary's name.
3 votes -
Package Import Bidding Parameters
Please allow an indication when importing packages for the bidding parameters to be auto calculated upon import, instead of having to manually enter them on the import sheet.
3 votes -
Sponsorship and Tickets
We want sponsorship and tickets to show up in the same section or to be able to interchange them on the event website.
48 votes -
Getting rid of the Catalog Image URL Import Was terrible
Getting rid of the option to import the catalog image urls was terrible. Do you know how long it takes to go into 150 individual packages to upload pictures?
12 votes -
Bidding notifications should be opt-out not opt-in
Uncouple "Enable outbid notifications via text message" from "Enable ebidding". If you'd like to have bidders set-up accounts before you enable the bidding via the "Enable ebidding" checkbox, then you cannot have an already checked box under Bidding Notifications for them to receive text messages. BETTER YET - make both Bidding Notifications by email and text opt-opt only.
8 votes -
DPO integration should allow for more specific gift codings
Because sponsorships/monetary pledges/in-kind donations often need to be tracked separately within DonorPerfect, it would be great if the DonorPerfect Transfer screen gave you the option to set codes separately for these different categories of gift transactions. This way you could give one sub-solicitation code to sponsorships, a different one to in-kind gifts, etc.
32 votes -
Billing address entered when bidder puts credit card on file should populate the patron's ADDRESS and ZIPcode fields if they are blank
If a patron puts a credit card on file at checkin, we are required to enter billing address and zipcode. That information should populate the Address and Zip fields on patron's record IF they are currently blank. Similarly with email if patron gives email address for receipt, the info should populate the email field on patron record if currently blank.
26 votes -
Bidder Accounts
I would like bidders to be able to use the same account to sign in on different devices at the same time.
4 votes -
keying in dates, please
When setting the date of a donation (or payment) it would be quicker if we could use the keyboard to type the date in or edit the date that is displayed, rather than being forced to use the mouse to click the desired date in the calendar drop-down.
6 votes -
you can see won and sold packages with out winning bid or sale amount
Have an option in Event Setting to Only hide the winning/sold amount on the eCatalog, without actually hiding the won/bought items.
15 votes -
Generate electronic tickets with the purchase email
Clients should be able to include e-tickets with a ticket purchase.
3 votes -
a scannable barcode could be created for each Bidder
The barcode could be generated and be scanned for entering winnings, adding monetary pledges, and/or checking out.
9 votes -
Businesses should be able to be bidders
Businesses should be able to be bidders. Currently you're not able to convert a business to a bidder, but donations could be made and purchases made on behalf of a business for the business which should receive its own tax-deduction receipt for any amount over the value of the item.
31 votes -
Add Sub-categories for Packages
Our donors currently search for items by category but an additional level would be helpful to sort by sub-category to further organize packages and make the experience more user-friendly.
3 votes -
Donation receipts were created for donations
It would be extremely helpful if donation receipts were created for items that were donated.
Ultimately, just adding the donations category to the consolidated winnings receipts would be exactly what I would like to see.
Similar to how it looks for the Bidder Thank You Letter.
It was a very cumbersome process to use the bidder thank you letter to get what I needed to thank anyone who donated, purchased/won items and paid. It would have been much easier to just print out all of the consolidated receipts and send those to anyone who needed them.
23 votes -
Make it easier to bring donors from DPO into RSA
To help RSA interface with DonorPerfect - specifically for bringing donors from DPO into RSA through an import, they should store information in a more similar manner and RSA should have more of the fields that DonorPerfect has:
-RSA doesn't track specific donor types such as company, foundation, church, etc, can this donor/patron type field be added?
-Can the optional line field be added to RSA, or can the business vs individual records use first/last name the same way that DonorPerfect does?
-Can the Country field be added to RSA?
-Can fax number and business phone number be added to…33 votes -
you could upgrade tickets at no charge
It would be great if you could upgrade tickets for no charge, and not be required to remove and readd tickets.
12 votes -
You can preview eCatalog before enabling it.
Allow staff to view the eCatalog before it goes live.
34 votes -
Modify Packages that have Bids
I want the ability to modify anything on a package even if it already has bids.
28 votes
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