General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
77 results found
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Donors Covers Cost
We want an option for donors to cover the cost of their processing fees when they check out.
109 votes -
Check Out as Guest
Currently, guests are required to create an account prior to purchasing tickets or sponsorships via the event website. Benefits of this approach: Accurate tracking of which guests make which purchases, Consolidated reporting and receipts for each purchaser, Ability of guest to return at a later date and purchase additional items, Ability of guest to store credit card number for future use (both for event website purchases as well as event-night checkout via the Control Center). However, the requirement to create an account does create additional friction during the purchase process, and may cause some purchasers to abandon the purchase process.…
100 votes -
have the event website as such that returning donors/bidders do not have to request/create a new account for the new event.
Since patron information can roll over from a previous event, it would be great if our returning bidders did not have to request and subsequently create a new account year after year.
93 votes -
Streamline account creation with purchase of tickets
The process to buy a ticket is cumbersome. A guest clicks on the ticket, but then has to create an account, which sends an invite. The invite link takes them to complete the account but never takes them back to the purchase they started. It would be MUCH better if the ticket purchase and sign-up for account could happen all in one session. Then you can verify the email if you like. If someone has an account, they could sign in and purchase all in one shot, too.
62 votes -
Allow the eCatalog package sort order to be customized
Currently, the eCatalog sorts packages alphabetically within a category. There should be an option to change the sort order, as there is with the printed catalog.
61 votes -
Allow couples to share a bid number as part of the ticket buying process
This would eliminate the need to manually assign a primary bidder. There is no need for primary bidders in a couple.
55 votes -
Allow button customization
The Event Website has standard buttons for "Buy Tickets" and "Buy Sponsorships" etc, but this doesn't always fit every organization's needs, it would be great if users could add to the text to say, for example "Buy Sponsorships and Tables of 8"
52 votes -
Sponsorship and Tickets
We want sponsorship and tickets to show up in the same section or to be able to interchange them on the event website.
48 votes -
Allow bidders to apply an additional donation amount, such as a percentage of total, during self-check out
When guests check out, we would like to be able to ask them if they would like to donate an additional monetary amount. It would be nice to be able to click different percentages and see immediately what their total would be. For example to be able to choose between 5% or 10% of their purchase. This would allow us to generate more income at the end of the event. Right now, you are unable to customize this amount.
40 votes -
Register couples under Admission Tickets rather than a Sponsorship
When couples purchase tickets, it should be listed under the Admission Ticket section rather than Sponsorship. Couples do not click on Sponsorship because they are not wanting to provide a "Sponsorship" they just want tickets.
38 votes -
Change Name Displayed on Website
We want to be able to control the name that displays on our event website when people bid.
37 votes -
Add "My Account" bar to the event website to make it easy for patrons to check or update their settings
Please make it easier for patrons to access their accounts, to add missing information, change information, ADD GUESTS to their parties, and most importantly STORE THEIR CREDIT CARD. This would make for a more pleasant experience checking in by avoiding long check in lines. Currently the only way to get a patrons credit card into the system is by manual check in, buying a ticket, or placing an e-bid.
34 votes -
You can preview eCatalog before enabling it.
Allow staff to view the eCatalog before it goes live.
34 votes -
Simplify Creating an Account
Right now it is a process to create an account for the Event Website. It would be nice if this was more of a streamline process. They should not have to request an account before creating an account online. This is an unnecessary step.
32 votes -
Event Website
We want the setup of the website and the wording to be more flexible. We want to be able to customize certain words that show.
28 votes -
Allow bidders to view next package online
I would love for bidders to be able to click next or click previous packages when looking through the auction items, rather than having to go back to the main screen and then scrolling down to where they were.
26 votes -
Allow admin to turn off leading bidder names in eCatalog
Some organizations may not want bidder names to show, it would be nice if there was an option to stop any bidder names from showing anywhere in the eCatalog, regardless of the type of package
25 votes -
Allow Donors to pay by e-Check when they purchase tickets or sponsorships online.
Currently you can only buy tickets online with a credit card. Should be able to use Electronic Check.
25 votes -
catalog
The navigation of the online eCatalog is very clunky. A modernized look-and-feel would be nice. It would be great if you could see more than 10 items at a time. It would also be great to click "Next" and be able to click through individual items one by one rather than having to click "Back" and find the next item on the list to open it.
21 votes -
Images Upload JPEG
Some areas of RSA require a hosted image. We would like to be able to upload JPEGs in all areas, including the event website.
19 votes
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