General Feedback
Help us to make ReadySetAuction even better! Please share your ideas and vote on others you like.
35 results found
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You could send Invoices for sponsorships
Currently, sponsorships only show in Invoices after they have been paid. Since sponsorships are more like ticket sales, it would be better to be able to invoice for sponsorships just as you would with ticket purchases.
76 votes -
Separate sponsorships from donations.
Separate sponsorships (i.e. table sponsorships) out from the other donations, since they have different functions - for our event, our table sponsors are dealt with much differently than our auction donors. This would be helpful when sending thank you letters and when pulling reports at the end... Also, create a separate Sponsors area under the patrons tab, instead of lumping the sponsors in with the donors.
67 votes -
Allow defined sponsorship sales to be charged from RSA
Defined sponsorships currently can't be sold through RSA, you have to charge the donor directly in your payment processing system, and then mark the payment as received in RSA. It would be great if this could just be added to their invoice and charged directly through RSA like other items (assuming the SafeSave payment processing gateway is being used).
39 votesThank you for this great idea! We are in the very beginning stages of working on a solution to incorporate this feature into ReadySetAuction! We will keep you updated here!
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there was text-to-give
Donors should be able to be solicited and give through text.
35 votes -
Invoice
I want to be able to invoice sponorships.
34 votes -
Customize online donation form
I would like to have more control over what the online donation form includes and the instructions given to donors. Currently it seems easier for me to create a google form to collect the information I need and import the information later. However, since it is something I'm paying for I would like to use what's offered. But because I can't seem to get the information I want, it is requiring me to contact donors individually to ask more specific questions.
32 votes -
Credit card integration should apply to all areas of the Control Center
Currently, credit card integration is not offered in all areas of the ReadySetAuction Control Center. For instance, a sponsorship purchased via credit card needs to be processed directly within the processing gateway, and then the last 4 digits of the card can be recorded manually via Items > Donations > Add Donation.
30 votes -
Show associated package(s) on the Donation Page - Better yet, include links to the package(s)
When viewing a donation record, it would be nice to be able to easily tell what package or packages a donation has been assigned to. Currently, if a donation has been mistakenly assigned to a package and there is no reference to it in the package name or description, there is no way to find what package the donation is assigned to without exporting the Package Status report to Excel and doing a "Find" from within the spreadsheet. You should be able to see what Package the Donation is assigned to from within the Donation Record.
30 votes -
Allow users to create a discount code
If you want sponsors to be able to purchase additional tickets with their sponsorships at a discount.
29 votes -
Allow for a Fair Market Value of $0.00 on a donation item
There are certain circumstances where a donation item should have a $0.00 value. Therefore, we should have the ability to enter this value in instead of settling for $0.01.
Likewise, we should be able to define the FMV which appears in the purchasing bidder's receipt.28 votes -
adjust number of seats
We found that many of our sponsors were not able to use all the seats that came with their sponsorship level as originally set up, and sometimes this happened close to the day of the event. In order to know how many seats were still available we needed to free up these unused sponsor seats and found the process to do that was very complex:
we had to create a new sponsorship level with the smaller number of seats; add that to the sponsor's donations; note the names of the guests, then remove them from the original sponsorship; add them…
26 votes -
Make it easier to navigate in Manage Donors or Manage Patrons
When in Manage Donations or Manage Bidders, when there are multiple pages, it is frustrating to be working on a donation on page 3, for example, then when I click on return to manage donations, I am returned all the way back to page 1, rather than the page I was working on. Also, when there are multiple pages, not all the page numbers are displayed in the selection section at the top. The display may show pages 1,2,3,4,5..........10,11,12. So if I want to go to page 6, I first have to go to page 5, then click forward to…
23 votes -
Donation receipts were created for donations
It would be extremely helpful if donation receipts were created for items that were donated.
Ultimately, just adding the donations category to the consolidated winnings receipts would be exactly what I would like to see.
Similar to how it looks for the Bidder Thank You Letter.
It was a very cumbersome process to use the bidder thank you letter to get what I needed to thank anyone who donated, purchased/won items and paid. It would have been much easier to just print out all of the consolidated receipts and send those to anyone who needed them.
23 votes -
Complimentary Sponsorship
I want the ability to put in complimentary sponsorship.
19 votes -
Next Donation or Package button
When scrolling through donations and packages it would be nice to be able to move to the next donation or package without having to go back to the master list
17 votes -
you could change the received date of donations after you save it.
Right now, if you save a donation with a received date, the only way to change the is to delete the gift and re-add it with the new date. You should be able to edit the gift without needing to delete it.
14 votes -
Increase Dollar Amount Limit
The current dollar amount limit is $99,999.99. In order to add $100,000+ sponsors I have to sell them multiple sponsorships, which can get confusing and make accounting for cash and sponsorships harder than needed.
13 votes -
Allow the option to mark all donations as "received" in one bulk action
It would be nice if we could mark all donations as received all at the same time. Currently, you must go into each donation, one at a time and mark that it was received and enter the date it was received.
10 votes -
"SOLD" Sponsorship Indications
It would be good to have a purchased sponsorship show up on the sponsorship list as "SOLD" so others can see there is activity in this area. Merely removing the purchased item from the list doesn't help promote interest.
8 votes -
Improve Screening of Donation Inbox
Donation Inbox screening uses the donor's email address as a unique identifier for the donor. If a donor record already exists with that email address when the donation is accepted from the inbox, then the donation is associated with that existing donor and the donor's name on the incoming donation is ignored. This is a safeguard to prevent users of the public procurement form (which is accessible to anyone) from maliciously or accidentally altering existing donor data.
This feature would allow the staff user to be notified of the match (during the screening process) and have the option of altering…
7 votes
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